Technical Sales Representative

1 month ago

Nairobi, Kenya M-Gas Full time

M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don’t have to pay the high upfront fee of buying a gas cylinder and cooker.

About the Job
To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.

The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities

Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
Satisfactorily take the customer through the contract ahead of installation
Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
Ensure the customer/user is present at the time of installation.
Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
Responsible for giving honest feedback to operations on any consumer complaints.
Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
In charge of the customer service by communicating correctly any messages intended to our customers.
Resolving customers delivery concerns and escalating all matters to the responsible persons
Plays a role in giving vital information to the organization around the competitors activities.
Manages and maintains all the customers’ accounts in each area.
Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.

Requirements
Personal Attributes

Integrity, Honesty, Commitment to Company goals
Individual initiative good communication skills on the telephone and in- person
Friendly and helpful interpersonal style
Ability to stay calm when customers are stressed or upset.
Attention to detail.
Fluent in English and Kiswahil?

Academic Qualifications

Bachelor's degree is required

Skill Qualifications

Sales, customer acquisition and Customer Support
Communication Skills

  • B2B Sales Representative

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Ital Global Limited Full time

    We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend.Compensation:Gross Salary: Kshs....

  • Sales Representative

    4 weeks ago

    Nairobi, Nairobi Area, Kenya ColourCode Media Ltd Full time

    ABOUT THE COMPANYColourCode Media is a large format printing company with a mission to provide exceptional service & to follow through on our promises,deliver individualized solutions to all our clients' printing needs & endeavors to become recognized as the benchmark of outstanding service, not just in the printing industry but across all industries.We...

  • Sales Representatives at

    4 days ago

    Nairobi, Nairobi Area, Kenya Fanisi HR Solutions Full time

    Fanisi is a HR consulting and management company that guides enterprises in setting up management and development of their workforce. We support Small and Medium Enterprises to excel in improving the people component of their businesses and organizations by building human capital through developing employee related policies and practices, staff training and...

  • Sales Representative at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time

    One HR information system to manage your employees' entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.Job Summary:We seek a motivated and results-driven Sales Representative to join our growing team. The individual in this role would directly sell our company's animal feed products to farmers. The...

  • Sales Representative

    4 weeks ago

    Nairobi CBD, Kenya Anonymous Employer Full time

    Our client dealing in FMCG and based in Ruiru is seeking to fill the position of Sales representative.EmployerAnonymous EmployerCompany IndustryManufacturingWork TypeFull timeJob LevelMid levelMinimum QualificationDiplomaYears Experience3 yearsNumber of Positions1

  • Field Sales

    4 weeks ago

    Nairobi, Kenya Ufanisi Digital Media Full time

    ABOUT THE COMPANYUfanisi Digital Media is a Digital Marketing agency with top notch solutions for all new media channels in the region. We have developed world class digital media solutions for Corporates, Agencies, Small medium enterprises, start ups and even Individuals.JOB SUMMARYWe plan on hiring a professional and skilled Field Sales Representative to...

  • Sales and Marketing Representative at

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Jubilee Feed Industries Ltd Full time

    Jubilee Feed Industries Ltd is a leading animal feed manufacturer and animal feed solutions provider in Kenya. Founded in 2000, we are driven by a passion to advance the benefits of high-quality animal nutrition across East and Central AfricaRoleThis is a full-time on-site role for a Sales and Marketing Representative located in Meru & Kirinyaga . The Sales...

  • Direct Sales Representative

    3 weeks ago

    Nairobi, Kenya Ngao Credit Full time

    ABOUT THE COMPANYNgao Credit Limited, a non-deposit taking Micro-Finance Institution (MFI), was incorporated as a Private Limited Company under the Companies Act (Cap 486) of the Laws of Kenya, on March 20, 2008 and commenced operations on July 1, 2009. Ngao Credit Limited (hereafter referred to as NCL) is also licensed by the City Council of Nairobi to...

  • Direct Sales Representative

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Ngao Credit Full time

    ABOUT THE COMPANYNgao Credit Limited, a non-deposit taking Micro-Finance Institution (MFI), was incorporated as a Private Limited Company under the Companies Act (Cap 486) of the Laws of Kenya, on March 20, 2008 and commenced operations on July 1, 2009. Ngao Credit Limited (hereafter referred to as NCL) is also licensed by the City Council of Nairobi to...

  • Internal Sales Representative at

    3 days ago

    Nairobi, Nairobi Area, Kenya Mantrac Kenya Ltd Full time

    Mantrac Kenya Ltd. is the sole authorized dealer for Caterpillar Products in Kenya. Mantrac Kenya Ltd. distributes and supports the full range of CAT construction equipment including Wheel Loaders, Skid Steer oaders, Dump Articulated Trucks, Backhoe Loaders, Excavators, Motor Graders, Track-TypeTractors, BCP productsJOB OUTLINE:The purpose of the Internal...

  • Executive Sales Representative at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Ngao Credit Limited Full time

    Ngao Credit Limited, a non-deposit taking Micro-Finance Institution (MFI), was incorporated as a Private Limited Company under the Companies Act (Cap 486) of the Laws of Kenya, on March 20, 2008 and commenced operations on July 1, 2009. Ngao Credit Limited (hereafter referred to as NCL) is also licensed by the City Council of Nairobi to provide small scale...

  • Sales Representative

    2 days ago

    Nairobi, Nairobi Area, Kenya SunCulture Kenya Ltd Full time

    Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout Role Reporting to the Business...

  • Sales Representative

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Gap Recruitment Services Limited Full time

    Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.Job Purpose:As a Sales Representative, you will play a crucial role in promoting and selling our clients premier doors and windows to a targeted community of architects, developers, and contractors. Your primary goal...

  • Sales representative

    4 weeks ago

    Nairobi CBD, Kenya Spex Group (K) Limited Part time

    We are a dynamic real estate firm actively seeking enthusiastic, self-motivated, and results-driven individuals to join us as Sales Representatives. This position operates on a commission basis with a retainer. Our diverse range of products includes value-added residential, commercial, and agricultural properties both within and outside Nairobi. Our central...

  • Sales representative

    4 weeks ago

    Nairobi CBD, Kenya Spex Group (K) Limited Full time

    We are a dynamic real estate firm actively seeking enthusiastic, self-motivated, and results-driven individuals to join us as Sales Representatives. This position operates on a commission basis with a retainer. Our diverse range of products includes value-added residential, commercial, and agricultural properties both within and outside Nairobi. Our central...

  • Technical Marketing and Sales Executive at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Sheer Logic Full time

    Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and publicSummaryWe are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. The...

  • Regional Sales Representatives

    4 weeks ago

    Nairobi, Nairobi Area, Kenya jobwebkenya Full time

    LoHo Learning is a leading provider of digital learning solutions that empower learners, educators, and institutions to achieve better educational outcomes. With a strong focus on innovation, LoHo Learning develops and delivers cutting-edge eLearning platforms, interactive educational content, and comprehensive learning management systemsLocations : Central...

  • Software Sales Representative

    4 weeks ago

    Nairobi, Kenya Timecon Kenya Limited Full time

    • Be knowledgeable about the product • Developing sales pitches to sell products • Identify prospective customers, lead generation and conversion • Contact new and existing customers to discuss needs • Emphasize the features of products to highlight how they solve customer problems • Making product presentations and answering questions about...

  • Insurance Sales Representatives

    4 weeks ago

    Nairobi CBD, Kenya ICEA Lion Group - Thika Branch Full time

    An insurance sales representative helps individuals and businesses to understand their insurance needs, explains their options to them and assists them in purchasing appropriate insurance policiesEmployerICEA Lion Group - Thika BranchCompany IndustryBanking & FinanceWork TypeFull timeJob LevelMid levelMinimum QualificationCertificateYears Experience2...

  • Insurance Sales Representatives

    4 weeks ago

    Nairobi CBD, Kenya ICEA Lion Group - Thika Branch Full time

    An insurance sales representative helps individuals and businesses to understand their insurance needs, explains their options to them and assists them in purchasing appropriate insurance policiesEmployerICEA Lion Group - Thika BranchCompany IndustryBanking & FinanceWork TypeFull timeJob LevelMid levelMinimum QualificationCertificateYears Experience2...