Head of Facilities Management Services

1 month ago


Nairobi, Kenya Garda World Full time

ABOUT THE COMPANY

Each day, GardaWorld solves tough problems; we secure global commerce and protect our clients’ people, assets and reputations. In less than two decades, our work has taken us from the oil fields of Kurdistan to the financial institutions of the US and airports in Canada. We operate across a broad range of sectors, including financial services, infrastructure, natural resources and retail.

JOB SUMMARY

QualificationsBachelor’s degree in business administration or a related field.Minimum ten (10) years’ service industry experience with at least 3 years in a senior position.Technical understanding of integrated facilities management.Membership of professional bodies an added advantage.Good appreciation of financial models and proven ability to deliver stretching financial and non-financial targets.Experience in developing individuals and fostering their career advancement including suitable coaching and mentoring abilities.Proficiency in ICT.A proven leader with a strong commercial background and experience in the service industry.A proactive thinker with proven change management skills.A go-getter, enthusiastic, and results-oriented with excellent interpersonal, communication, and social skills.A forward planner with a clear focus, ardent team player with an ability to quickly develop professional and trusted relationships with a variety of cultures and clients.Have a high sense of diplomacy, accuracy, attention to detail, and strong analytical ability.Business acumen, strategic thinking, and ability to structure thinking in a logical and compelling way.

RESPONSIBILITIES

Development of budgets and strategies to achieve FM growth plans across the region.Commercial responsibility for FM projects and products (in conjunction with the Managing Director, East Africa).Development of organizational arrangements, systems, and processes to enable the efficient and effective deployment of resources in line with client needs.Implementation of approved FM budgets and plans.Implementation of FM policies and procedures throughout the business.Responsibility for close control and management of sub-contractor accreditation, quality, costs, and performance.Management support to the individual business units to ensure FM profit margins are achieved.Client updates and meetings to ensure compliance with delivery expectations.Leadership and direction for the country FM management and teams.Performance management and motivation of the Regional FM teams, fostering a high level of cooperation with other senior managers.Development and sustaining of relationships with key customers/stakeholders ensuring the highest quality customer relationship management of the contracts.Contribution to the development and delivery of accurate financial and performance reports to the Managing Director, East Africa.Facilitating the internal audit process of FM projects and responsible for implementing the ensuing action plans.Take lead role in mobilizing new contract wins.Take the lead role of full and accurate contract pricing mechanisms.Ensure adherence to the Company/Clients’ Health and Safety requirements by all operations.

REQUIRED SKILLS

Reporting, Office administration, management, Leadership skills, Ability to coordinate

REQUIRED EDUCATION

Bachelor's degree



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