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Assistant Manager in Charge of Catering and Accommodation at Bible Translation and Literacy

3 months ago

Nairobi, Kenya Bible Translation and Literacy Full time

Bible Translation & Literacy is a Christian organization that was established in 1981 to facilitate Bible translation and sustainable Literacy and language development programmes among small language groups in Kenya and beyond.
Summary


Reporting to the Centre Manager, the role manages the daily activities of the organization's food, and beverage, housekeeping, and conferencing functions; assists the Centre Manager in the day-to-day running of the Conference Centre in adherence to quality and safety standards; and assists in the planning and coordination of special events.
Duties and responsibilities:

Staff Management: Supervises the staff and the operations of the catering, accommodation, and conferencing departments.
Guest Relations: Ensures that all the guests get the best customer experience.
Performance Management: Ensures regular review of staff performance and feedback.
Revenue Management: Exceeds revenue targets in the departments.
Cost Management: Ensures that costs are within the budget.
Reports: Provides daily, weekly, and monthly reports as required.

Qualifications and skills:

Bachelor's Degree in Hotel and Hospitality Management.
Proficient in computer skills and conversant with hotel software.
At least three years in Hotel Supervision and Management.
Self-motivated, persistent, resolute, and able to deliver without close supervision.
Other skills: Communication, leadership, organizational, problem solving and attention to detail.