Senior HR Officer at Rafiki Microfinance Bank

4 weeks ago

Nairobi, Kenya Rafiki Microfinance Bank Full time

Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.
Purpose of the Job:
The Senior HR officer will play a critical role in providing efficient and effective HR services to employees and stakeholders in the Bank. This position will be responsible for managing various HR administrative functions, recruitment, contracts management, end-to-end payroll processing, implementing learning and organizational development programmes,  ensuring accurate and timely HR transactions and delivering exceptional employee service experience.

Reports to: Head of Talent and OD
Responsibilities and Accountabilities

Recruitment/ Talent Acquisition-Oversee end-to-end recruitment and selection processes, collaborating with hiring managers to provide staffing needs in line with the policy.
Learning and development – Onboard new staff, undertake training needs analysis and develop and implement learning and development programs
Employment Contracts Management- Oversee the end-to-end process of employment contract management, ensuring compliance with legal requirements and company policies.
Payroll and Benefits Management- Manage end-to-end payroll processing for the Bank, ensuring accurate and timely payroll calculations, deductions, and tax compliance. Ensure effective administration of staff medical schemes, pension, and other benefits
Policies and Labor Laws Compliance-Maintain a strong understanding of HR policies, labor laws, regulations, and company guidelines across the Bank.
Performance management– Oversee the implementation of the Banks’ performance management framework
Employee Relations-Ensure a conducive work environment by handling staff grievances and participating in disciplinary hearings.
HR Operations and Employee Support- Serve as the primary point of contact for employee inquiries related to HR policies, benefits, payroll, recruitment, and general HR-related questions.
HR Data and Reporting-Generate and maintain HR reports and dashboards to track key HR metrics, recruitment progress, payroll data, learning and development and performance reports.
Documentation and HR Records- Maintain accurate and organized employee, payroll, and recruitment files, ensuring documentation is complete and in compliance with legal requirements.

Knowledge; Skills and Experience required for this Role 

Bachelor’s Degree in Human Resources, Business Administration, or related field.
Higher Diploma in HR or Certified Human Resource Professional (CHRP-K).
3-4 years of experience in HR shared services, HR administration, or related roles.
Strong understanding of HR processes, policies, and best practices.
Proficiency in using HRIS and Microsoft Office Suite (Excel, Word, PowerPoint).
Knowledge of excel and use of HR analytics tools
Excellent communication skills with the ability to interact effectively with employees at all levels.
Detail-oriented and organized, with a strong focus on accuracy and data integrity.
Customer-service mindset and ability to handle sensitive and confidential information.
Problem-solving skills and the ability to work independently as well as part of a team.
Excellent report writing skills.
Ability to learn quickly and work in a fast-paced, innovative environment

  • Relationship Officer – Chama Banking

    4 weeks ago

    Nairobi, Kenya Rafiki Microfinance Bank Full time

    Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities. Purpose of the Job: The main responsibility of the jobholder will be to Ensure growth in clientele, loan book, deposits, non-funded income and active relationship...

  • Head of Business Development at Rafiki Microfinance Bank

    4 weeks ago

    Nairobi, Kenya Rafiki Microfinance Bank Full time

    Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities. Purpose of the Job: The job holder will be responsible for driving Rafiki MFB business development strategies towards growth of deposits, loans and revenues from...

  • Relationship Officer – Agribusiness

    4 weeks ago

    Nairobi, Kenya Rafiki Microfinance Bank Full time

    Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities. Purpose of the Job: The main responsibility of the job holder will be to achieve business growth for the Bank by selling agribusiness products within assigned...

  • Branch Manager at Rafiki Microfinance Bank

    2 weeks ago

    Nairobi, Kenya Rafiki Microfinance Bank Full time

    Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities. Purpose of the Job: Reporting to the Head of Branches, the position will be responsible for business development and operations, ensuring compliance, staff...

  • Assistant Manager – Marketing

    4 weeks ago

    Nairobi, Kenya Rafiki Microfinance Bank Full time

    Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities. Purpose of the Job: The main responsibility of the job holder will be to assist in the development of product strategies and subsequently managing & executing the...

  • Head of Business Development at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Rafiki Microfinance Bank Full time

    Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.Purpose of the Job:The job holder will be responsible for driving Rafiki MFB business development strategies towards growth of deposits, loans and revenues from existing...

  • Senior Teller at SMEP Microfinance Bank

    4 weeks ago

    Nairobi, Kenya SMEP Microfinance Bank Full time

    SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services. SENIOR TELLERS:  – SNR. T/03/24 Job Summary: Reporting to the...

  • IT Support Officer Job at Rafiki Microfinance Bank

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Staffrite Full time

    Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.Job DescriptionResolve IT system user queries and problems within the TAT.Installing and configuring computer hardware operating systems and applications.Monitoring and...

  • Assistant Manager – Marketing

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Rafiki Microfinance Bank Full time

    Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.Purpose of the Job:The main responsibility of the job holder will be to assist in the development of product strategies and subsequently managing & executing the...

  • Branch Manager at

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Rafiki Microfinance Bank Full time

    Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.Purpose of the Job:Reporting to the Head of Branches, the position will be responsible for business development and operations, ensuring compliance, staff engagement and...

  • Relationship Officer

    4 weeks ago

    Nairobi, Kenya SMEP Microfinance Bank Full time

    SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services RELATIONSHIP OFFICER - MARKETING & COMMUNICATION –...

  • Branch Manager at SMEP Microfinance Bank

    4 weeks ago

    Nairobi, Kenya SMEP Microfinance Bank Full time

    SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services. BRANCH MANAGER:  – BM/03/24 Summary The successful candidates will...

  • Internal Audit Assistant at SMEP Microfinance Bank

    4 weeks ago

    Nairobi, Kenya SMEP Microfinance Bank Full time

    SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services INTERNAL AUDIT ASSISTANT – (I/A-02/02/24) Reporting to the...

  • Senior Teller at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya SMEP Microfinance Bank Full time

    SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services.SENIOR TELLERS:– SNR. T/03/24Job Summary:Reporting to the Branch Manager,...

  • Business Development Officers at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya SMEP Microfinance Bank Full time

    SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services.BUSINESS DEVELOPMENT OFFICERS – BDO 03/24Responsible forQualified and...

  • Internal Audit Officer at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya SMEP Microfinance Bank Full time

    SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services.INTERNAL AUDIT OFFICER – (I/A-01/02/24)SUMMARYReporting to the Internal...

  • Relationship Officer

    4 weeks ago

    Nairobi, Nairobi Area, Kenya SMEP Microfinance Bank Full time

    SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related servicesRELATIONSHIP OFFICER - MARKETING & COMMUNICATION – MARCOM/03/24SummaryThe...

  • Human Resource Officer at Yehu Microfinance Services Limited

    4 weeks ago

    Nairobi, Kenya Yehu Microfinance Services Limited Full time

    Our Story Genesis of Yehu and Its brief history Yehu Microfinance began as a project of CHOICE Humanitarian in 1998 with 300 female members in a small rural village in the Kwale County, Kikoneni located in the former (before the promulgation of the new Constitution) Coast Province of Kenya. About Job The overall role of the Human resource and...

  • Branch Manager at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya SMEP Microfinance Bank Full time

    SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services.BRANCH MANAGER:– BM/03/24SummaryThe successful candidates will be...

  • HR Compensation and Benefits Officer at Bank of Africa Kenya Limited

    3 weeks ago

    Nairobi, Kenya Bank of Africa Kenya Limited Full time

    Bank of Africa Kenya Limited (BOA-KENYA) is a commercial bank providing banking services to corporate, SME and retail clientele. About Job Are you detail-oriented with a passion for HR? We're hiring a Compensation and Benefits Officer to join our dynamic team . Responsibilities Payroll Management Reporting Reconciliation Process...