Senior Global Change Manager Job Architecture at CARE
3 weeks ago
CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects.
JOB SUMMARY:
The Senior Global Change Manager will lead change management for a Job Architecture (JA) project, which is one of CARE’s Global Priority Initiatives. Through the implementation of Job Architecture, this project will introduce a standardized job framework and a job evaluation & salary benchmarking process across CARE.
This role will be responsible for applying CARE’s Change Management approach to ensure high quality change management is applied to this project to ensure its effective implementation and adoption by staff. This will include developing change impact analysis, communication and engagement plans and change plans and deliver all required change management interventions needed.
S/he will have a proven track record of successful change management and supporting the delivery of major projects in regard to business processes and systems within a large and complex international organization.
RESPONSIBILITIES:
Leadership alignment and stakeholder engagement
Develop stakeholder analysis and ensure that it feeds into the development of change and comms planning.
Develop leadership alignment approaches and a broader stakeholder engagement plan, and ensure their effective delivery to achieve buy-in and support of this project across its duration.
Develop change management and communications material to support the engagements.
Change impact assessment and change planning
Develop detailed change and impact analyses to identify the difference between current and future states across all priority projects, and ensure that all people, process and system changes are documented, understood and effectively communicated.
Define a change approach to ensure that the desired changes are delivered effectively and in a sustainable way.
Develop detailed transition plans which capture all necessary activities at project and country level to manage the change process.
Project communication and engagement
Partner with key strategic initiatives’ sponsors and leads to design and implement robust communication plans ensuring overall organizational alignment. Provide strategic counsel as needed to drive further alignment, reduce resistance, and accelerate adoption of priority projects.
This will include anticipating needs, spotting emerging challenges and identifying/developing influencers to communicate with a wide range of stakeholders in the right ways at the right times.
Deployment planning
Working in collaboration with the Director of Project & Change Management, develop a deployment plan for the project that define the order, timing and sequence of implementation of Job Architecture balancing efficient delivery of the change but also allowing sufficient time for staff to receive and absorb it.
QUALIFICATIONS:
A Master's degree in a related field (Communications/Journalism/Marketing, organizational development, change management, etc.) or equivalent combination of education and work experience.
5 years’ practical experience in change management of large scale and complex transformational change initiatives.
Experienced of working across a project lifecycle to deliver change management oversight and interventions.
A deep understanding of organizational dynamics and culture, and the ability to navigate political landscapes.
Experience working in a global organization, with knowledge of cultural differences.
Strong problem solving and analytics background.
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