Front Office Admin at Lake Dental Clinic

4 weeks ago


Nairobi, Kenya Lake Dental Clinic Full time

Lake Dental Clinic is built on a dedicated team of professional dentists providing the best dental care and treatment to all kinds of patients with dental problems in Nairobi and Kisumu cities – Kenya.

Duties and Responsibilities:

Collect patient information, update records, and ensure all necessary forms and paperwork are completed.
Handle incoming calls, schedule appointments, and respond to inquiries from patients -providing information about the dental office, and services offered, and answering general questions.
Help with billing procedures such as processing payments, preparing invoices, and assisting patients with financial arrangements including available financial offers or discounts.
Verify patients’ insurance coverage, determine benefits, and explain insurance-related matters to help them understand their financial responsibilities and payment options.
Follow up with patients after dental procedures to ensure their satisfaction, answer any questions or concerns, and schedule any necessary follow-up appointments.
Monitor patient satisfaction and feedback which may include conducting patient surveys, collecting testimonials, and gathering feedback to help improve the quality of service provided by Lake Dental Clinic.
Provide administrative support to the dental office which includes managing patient records, maintaining office supplies, coordinating referrals to specialists, and assisting with general office tasks.
Mediate over patient concerns or complaints and work towards a resolution that satisfies both the patient and the dental office.

Miscellaneous duties 

Coordinating medical representatives.
Welcoming guests and maintaining guestbook registry.
Parcel management.
Petty cash management.
Any other duty assigned by the supervisor.

Requirements and Qualifications:

A Diploma in Customer Care, Business Administration, Front Office Management, or Health Records
At least 2 years experience in the front office or customer care service fields
Experience within the healthcare field will be an added advantage


  • Front Office Admin at

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Lake Dental Clinic Full time

    Lake Dental Clinic is built on a dedicated team of professional dentists providing the best dental care and treatment to all kinds of patients with dental problems in Nairobi and Kisumu cities – Kenya.Duties and Responsibilities:Collect patient information, update records, and ensure all necessary forms and paperwork are completed. Handle incoming calls,...

  • Marketing Officer

    4 weeks ago


    Nairobi, Kenya Celestial Dental Center Full time

    Celestial Dental Centre is the best dental clinic in Nairobi and ranks amongst the leading dental care providers in the world. The Centre prides itself for having the best dentists in Nairobi who are well positioned to solve dental problems of our patients. Summary The marketing officer will help us in marketing Celestial Dental Centre product...


  • Nairobi, Nairobi Area, Kenya Astradental Services Full time

    Key Responsibilities:Direct Customer Care:Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally.Handle escalated client concerns or issues effectively and in a timely manner.Team Supervision:Supervise and support a team of 4 customer care agents, an admin assistant, and an office...

  • Marketing Officer

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Celestial Dental Center Full time

    Celestial Dental Centre is the best dental clinic in Nairobi and ranks amongst the leading dental care providers in the world. The Centre prides itself for having the best dentists in Nairobi who are well positioned to solve dental problems of our patients.SummaryThe marketing officer will help us in marketing Celestial Dental Centre product portfolio.Duties...

  • Marketing officer at

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Celestial Dental Center Full time

    Celestial Dental Centre is the best dental clinic in Nairobi and ranks amongst the leading dental care providers in the world. The Centre prides itself for having the best dentists in Nairobi who are well positioned to solve dental problems of our patients.Role:The marketing officer will help us in marketing Celestial Dental Centre product portfolio.Duties &...

  • Front Office Admin

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Brites Management Full time

    Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR SolutionsDuties and Responsibilities Attend to walk in customers and visitors, directing them accordingly as per their request....

  • Office Admin

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Employd Staffing Solutions Full time

    ABOUT THE COMPANYWe are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work.JOB SUMMARYPosition: Office Admin - Automotive Industry .Location : Nairobi.Job Brief.You will be incharge of operational and administrative tasks to ensure day-to-day operations runsmoothly at the...


  • Nairobi, Kenya Corporate Staffing Services Full time

    Admin jobs. City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity. Responsibilities: Greet patients and visitors with warmth and professionalism Answer incoming calls and direct them to the appropriate department or individual Schedule...

  • Office Admin

    4 weeks ago


    Nairobi, Kenya Employd Staffing Solutions Full time

    ABOUT THE COMPANYWe are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work.JOB SUMMARYPosition: Office Admin - Automotive Industry .Location : Nairobi.Job Brief.You will be incharge of operational and administrative tasks to ensure day-to-day operations runsmoothly at the...


  • Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Admin jobs. City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity.Responsibilities:Greet patients and visitors with warmth and professionalismAnswer incoming calls and direct them to the appropriate department or individualSchedule appointments and...

  • Lecturer II

    1 day ago


    Nairobi, Kenya Kenya Medical Training College Full time

    ABOUT THE COMPANYAt KMTC, we offer our students boundless opportunities required to lay a solid foundation necessary in the critical skills of thinking, communication and problem solving to enable you change the world for the better. With their well-blended competencies, result-orientation and their multi-disciplinary approach to health-care provision, our...


  • Nairobi, Kenya Lake Turkana Wind Power (LTWP) Full time

    Lake Turkana Wind Power (LTWP) is a leading owner/ operator of one of the largest and most prestigious power generating projects in Africa. Summary The objective of the HSE Team is minimize the risk of anybody becoming injured (as a result of the Project) while working at or visiting the LTWP wind farm. To achieve this, the HSE Team must strive to...

  • Front Office Admin

    4 weeks ago


    Nairobi, Kenya Brites Management Full time

    Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Duties and Responsibilities Attend to walk in customers and visitors, directing them accordingly as per their...

  • Front Office

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Staffrite Full time

    The Kenya Climate Innovation Center (KCIC) provides holistic, country-driven support to accelerate the development, deployment and transfer of locally relevant climate and clean energy technologies. The KCIC provides incubation, capacity building services and financing to Kenyan entrepreneurs and new ventures that are developing innovative solutions in...


  • Nairobi, Kenya International Institute For Legislative Affairs Full time

    The International Institute for Legislative Affairs (IILA) is a not- for- profit organization that works closely with Policy making institutions, Government Departments, Members of Parliament and other stakeholders in the legislative process to draft and advocate for pro- people policies and legislation. POSITION SUMMARY The Accountant and Admin Assistant...


  • Nairobi, Kenya Kingfisher Hotels Full time

    As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently.Key Responsibilities:Manage and oversee...


  • Nairobi, Nairobi Area, Kenya Kingfisher Hotels Full time

    As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently.Key Responsibilities:Manage and oversee...


  • Nairobi, Nairobi Area, Kenya Kingfisher Hotels Full time

    Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service.SummaryAs the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front...


  • Nairobi, Nairobi Area, Kenya City Health Hospital Full time

    City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity.Responsibilities:Greet patients and visitors with warmth and professionalism Answer incoming calls and direct them to the appropriate department or individual Schedule appointments and maintain...

  • Clinical Scientist

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Philips Full time

    Job TitleClinical ScientistJob DescriptionPhilips Ultrasound Research is part of the Philips Ultrasound business and provides the front-end innovations in ultrasound area focusing on market needs. The innovations include value propositions, integrated solutions and products that have impact on the targeted end users including healthcare workers (specialists,...