Unit Manager

ABOUT THE COMPANY

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Our Purpose Our purpose is to maintain and enable health Our Mission To provide high quality medical care that exceeds the needs of our clients Our Culture and Core Values Respect - For all human beings regardless of financial status, race, tribe, national origin, religious or political beliefs Service - Providing the best service to our patients, their families, doctors, clients, business partners and staff Excellence - Continually striving to improve and achieve excellence in the provision of our services

JOB SUMMARY

1.People Management:a)Supervise Critical Care team in delivering individual and team targets by ensuring  all nurses accurately perform their tasks, including admission, discharge, drug administration, clinical observations, IPC, and others, and lead performance appraisals.b)Prepare monthly work schedules (ROTA) and ensure efficient use of overtimes and locums.c)Provide leadership, ensuring staff development, engagement, performance, and ensure monthly staff meetings with documented evidence.2.Ensure the unit is financially viable and demonstrate growth through;a)Ensuring quality of Care & Service hence ensuring high patient retention rates by achieving high patient satisfaction rates and NPS scores.b)Managing Critical Care unit costs within budget through appropriate staffing, timely and accurate billing, incidences and consumables management.c)Supporting marketing events as needed4 Ensure proper inventory, standardization, calibration, and maintenance on all Critical Care equipment, and prudent inventory and supplies management.5.Nursing Servicesa)Review specific patients’ investigations, analyze, interpret, troubleshoot, and initiate immediate intervention.  b)Ensure primary nurse engagement with doctors and other providers regarding patients’ plan of care with emphasis on a team-based problem-solving approach.c)Participate in formulation of, and ensure implementation of SOPs and QIPs in the unit, including enforcement of IPC standards, and observe the infection control bundles.d)Ensure all nursing protocols have been administered as per the set-out policies and guidelines, recording and reporting  all sentinel incidents/ events within 24 hours using the provided tools.e)Ensuring proper and timely documentation of patient treatment, maintaining proper records, confidentiality, and ensuring handing over between shifts.  4.Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, systems, especially policies pertaining to the provision of medical services.5.Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.

RESPONSIBILITIES

1.People Management:a)Supervise Critical Care team in delivering individual and team targets by ensuring  all nurses accurately perform their tasks, including admission, discharge, drug administration, clinical observations, IPC, and others, and lead performance appraisals.b)Prepare monthly work schedules (ROTA) and ensure efficient use of overtimes and locums.c)Provide leadership, ensuring staff development, engagement, performance, and ensure monthly staff meetings with documented evidence.2.Ensure the unit is financially viable and demonstrate growth through;a)Ensuring quality of Care & Service hence ensuring high patient retention rates by achieving high patient satisfaction rates and NPS scores.b)Managing Critical Care unit costs within budget through appropriate staffing, timely and accurate billing, incidences and consumables management.c)Supporting marketing events as needed4 Ensure proper inventory, standardization, calibration, and maintenance on all Critical Care equipment, and prudent inventory and supplies management.5.Nursing Servicesa)Review specific patients’ investigations, analyze, interpret, troubleshoot, and initiate immediate intervention.  b)Ensure primary nurse engagement with doctors and other providers regarding patients’ plan of care with emphasis on a team-based problem-solving approach.c)Participate in formulation of, and ensure implementation of SOPs and QIPs in the unit, including enforcement of IPC standards, and observe the infection control bundles.d)Ensure all nursing protocols have been administered as per the set-out policies and guidelines, recording and reporting  all sentinel incidents/ events within 24 hours using the provided tools.e)Ensuring proper and timely documentation of patient treatment, maintaining proper records, confidentiality, and ensuring handing over between shifts.  4.Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, systems, especially policies pertaining to the provision of medical services.5.Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.

REQUIRED SKILLS

Following care plans, Medication and prescription administration, Patient care, Quality control and supervision, Medicine, Documentation and record keeping

REQUIRED EDUCATION

Diploma, Associate's degree