Digital And E-Channels Officer
2 weeks ago
Madison General Insurance Kenya Limited, a subsidiary of Madison Group and a leading provider of general insurance products throughout Kenya, is recruiting for the above position.
Key Responsibilities
Ensure that all the Digital and E-Channels Systems are properly managed and deliver business results and delightful customer experience. Achieve revenue targets, profitability and growth as per agreed budgets Digital and E- Channel promotion and enrichment initiatives. This will involve all initiatives aimed at increasing uptake of the channel solution in line with the company’s channel strategy Support product sales teams with various sales drives, campaigns, events and staff trainings on new and existing solutions Monitor, identify and mitigate the channel’s related risks in conjunction with supporting units such as underwriting, claims, ICT and compliance Manage resolution of systems related problems to the digital and electronic channel systems within stipulated timelinesKnowledge & Experience
At least 2 years work experience in financial or related field. Experience in customer service, digital and e-channels and digital marketing Exposure to digital channels processes and procedures is a MUSTAcademic and Professional Qualifications required
A Bachelor’s degree from a recognized University ( IT / Marketing is added advantage) Experience in IT/Project Management is an added advantage Proficient in Ms Office Suite – Ms Word, Power Point, Ms Visio, Ms Excel, Ms Access etcHow To Apply
Applications should be addressed to the Group Human Resources Manager, Madison Group Limited, Email: hr_recruitment@madison.co.ke so as to be received by Tuesday 16th April, 2024.
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