Direct sales Representative

Department: Sales and marketing

Location: Siaya

Reports to: Sales cordinator

Benefits: 21 days annual leave.

Expected Travel: Significant county-wide travel and minimum extra county travel required

Restrictions: 3 Months’ Probation period; 2 years contract renewable and 2 Months’ Notice Period

Job Code: HR DS/03/2024

Job Purpose:

As a Direct Sales Representative, you will be responsible for finding out prospective customers and closing the sales. You will also be responsible for writing sales reports and creating sales proposals. Moreover, you should have detailed information on Greatlakes feeds products and services offered by the company.

To perform this job role, you should have excellent sales skills and the ability to work under zero supervision. You should also possess an outstanding organizational skills and good networking skills as well.

Key Responsibilities:

• Presenting the products and services to the customers.

• Identifying the potential customers via cold calling.

• Working in collaboration with the team members.

• Meeting the monthly sales goals and expectations.

• Taking feedbacks from the customers and working upon them.

• Writing sales reports as per the company’s requirements.

• Tracking and analyzing the sales performance metrics.

• Understanding the current market potentials.

• Resolving customers complaints and issues if any before making the sale.

• Building a positive relationship with the customers.

• Making sure to provide excellent customer service and customer satisfaction.

• Preparing monthly sales reports and presenting them to the higher management.

• Staying up-to-date on the latest technologies and developments in the industry.

Key Relationships:

Internal

• CEO, production and sales

• All sales hub personnel

• Production manager and production Team

• Hatchery manager and production team

External

• Stakeholders including county government, research institutes, financial institutions, external auditors, donors, academic institutions and private companies 

Knowledge and Experience:

• A minimum of 2 years experience in a similar role.

Qualifications/Other Requirements:

Essential:

• Diploma in Agribusiness or Aquaculture or any related course in Marketing, Business Administration, or related field.

• Working experience as a Direct Sales Representative or a similar role in the Sales department.

• A proven track of sales record will be advantageous.

• Good networking and people skills.

• Excellent oral and written communication skills.

• Outstanding math skills.

• Ability to work in a team environment.

• Ability to offer excellent customer service skills.

• Ability to manage time efficiently.

• Ability to build a professional network.

• Active listening skills.

• Ability to handle multiple tasks and prioritize them

Role Competencies:

• Excellent verbal, analytical, organisational and written skills

• People management skills

• Proactive and motivated with a strong commitment to Greatlakes vision, mission and values

• Strong computer skills especially with MS Word and Excel and other related packages

• Attention to detail and the ability to produce timely and accurate reports

• Ability to work as part of team across different cultures

• Ability to work with minimum supervision

• Ability to work under pressure and on own initiative

• Ability to contribute to a small team environment