Assistant, Administration at Standard Bank Group
4 weeks ago
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value
Job Purpose
To provide end-to-end secretarial support to an Executive(s) by acting as the first point of contact to ensure all administrative requirements are handled within the required timeframes and standards.
Key Deliverables
Compile and review expense claims of the executive's direct reports, highlight key concerns and present to the executive for approval.
Compile meeting packs and presentations, including the printing and binding, to be distributed prior to meetings.
Co-ordinate and arrange all travel requirements, documents, plans and itineraries for an PPB Executive/s by liaising with an approved travel agent in order to provide suitable travel options to the manager for their approval.
Co-ordinate events or conferences by arranging for facilities and caterer, issuing information or invitations and coordinating speakers.
Co-ordinate the end-to-end organisation of meetings by ensuring required attendees are available, all logistics and accesses are arranged, all meeting documentation is prepared and distributed as required and that all related issues are resolved independently.
Develop the leave plan for the year, approve leave and payroll items for the PPB Executive subordinates.
Maintain Gift and Asset Registers for the PPB Executive's Office for the purposes of cost control and meeting compliance requirements.
Maintain staff or client files on behalf of the executive to ensure the information is accessible as required and only to authorised individuals.
Order stationery for the department, control stationery stock and proactively order high usage items to ensure all requirements are available to staff when needed.
Oversee, with support from People & Culture, the on-boarding and off-boarding of direct reports within the Executive's team to ensure the successful transition of resources as per agreed processes and standards.
Participate in corporate social investment identifying possible causes and participating in associated events.
Participate in the planning of desk allocations. Plan and support relocations in collaboration with the facilities management teams.
Prepare records and documentation such as agendas, notices, minutes and resolutions for corporate meetings.
Provide proactive management of an Executive's diary, independently scheduling appointments where necessary and referring to the Executive on the prioritisation of appointments, therefore assisting in the management of their workload.
Respond or redirect staff, customer or other stakeholder issues relevant to the PPB Head Executive and follow-up on closure or resolution of issues.
Take meeting minutes, where required, obtain sign-off of minutes by the meeting Chair, distribute minutes to all relevant stakeholders and follow-up on key action items.
Type out communications, speeches, articles, briefings and project proposals, board papers, agendas, reports and other documents, as requested, to be distributed in the business within the required deadlines.
Flag items that need personal attention and direct selected emails to the Executive's direct reports or other departments for resolution.
Qualifications
Minimum Qualifications
Type of Qualification: Bachelor's Degree
Field of Study: Office Administration, Business Administration
Experience Required
Secretarial Services
Business Support
5-7 years Experience in all aspects of supporting a senior persons in the management of their office or administrative requirements.
Additional Information
Behavioral Competencies:
Adopting Practical Approaches
Articulating Information
Challenging Ideas
Establishing Rapport
Following Procedures
Impressing People
Interacting with People
Interpreting Data
Managing Tasks
Showing Composure
Taking Action
Upholding Standards
Technical Competencies:
Diary Management
Email Monitoring
Meeting Logistics
Procurement Process
Travel Arrangements
Written Communication
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