ICT Officer at Micro Enterprises Support Programme Trust

1 month ago

Nairobi, Kenya Micro Enterprises Support Programme Trust (MESPT) Full time

The overall objective of the Micro-Enterprises Support Programme Trust (MESPT) is to promote economic growth, employment creation and poverty alleviation through support to enterprises. MESPT works with intermediaries that provide financial or business development services to improve the performance of enterprises.

Job Purpose
This role is responsible for support and maintenance of business applications including the Programme Management Information System (PMIS), Human Resource Management System (HRMS), Adobe sign, Enterprise Resource Planning, Intranet, Electronic Document Management System and administer the underlying relational database management systems. All in accordance with the ICT policy.
Key Responsibilities

Achieves and maintains a thorough knowledge and adherence to MESPT policies and procedures regarding ICT systems.
Analyses business functional and non-functional requirements
Validates and verifies business requirements and ensures that they map to real business needs and that they meet essential quality standards.
Identifies and proactively fixes system issues through monitoring and early detection of potential issues.
Reviews systems technical requirements specifications and System Use Cases with stakeholders and incorporates identified recommendations.
Follows the required change management procedures.
Ensures that new technical requirements for business systems are properly integrated with existing processes and systems.
Perform User Acceptance testing of business systems.
Support APIs implemented for applications integration.
Analyses and documents existing business systems, business processes and business models and regularly reviews them to ensure continued relevance.
Resolves reported system incidents/general user requests by providing technical guidance/assistance required.
Analyses and documents identified risks likely to affect business systems, risk mitigating measures and prepares reports of findings to provide input to business systems acquisition strategies.
Ensures that tasks assigned are resolved within internal standards.
Carries out user demos for automated processes and change requests.
Carries out user training and user support programmes.
Business Systems integration.
Design Business applications reports and data extraction queries.
Configure and setup restoration and continuity measures and enforce measures to minimize business applications down time.
Database backups and restores.
Manage service accounts for various applications.
Enhance software resilience by incorporating security by design principles.
Train all new staff and re-train the existing users in usage of business applications.
Maps and documents interfaces between legacy and new replacement systems to guide systems transition initiatives.
Testing, installing, managing, and upgrading business systems.
Developing, documenting, and improving the various processes and procedures for the business.
Monitoring, Diagnosing, reporting, and fixing system errors.

Any other duties as assigned by the Supervisor from time to time

Key Relationships

Internal

Programme Managers
Programme Officers
Procurement Officer
Finance Team
Communication Officer
Administration Officer
HR Manager
Credit & Business Development team

External

Vendors
Suppliers
Consultants
Service Providers

Requirements
Knowledge, Experience and Skills

At least four years’ experience as a business application support officer in a busy IT environment, preferably in non-governmental organizations or large private sector.
Good problem-solving skills and willingness to constantly renew required knowledge.
Knowledge of software design and programming principles
Previous experience as a business applications officer or similar role
Knowledge of programming languages like SQL, java and .Net languages
Experience working with sales force and Navision.
Experience of backup and recovery of relational databases

Qualifications/Other:

Bachelor’s degree in computer science or any IT related field
Sales force certifications (administrator and at least platform developer 1 etc.)
Microsoft 365 Dynamics Navision certifications.
Office 365, VMWARE and Windows Active directory management are added advantages.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Access,) and statistical related packages

Behaviour

Sets ambitious and challenging goals for themselves.
Holds self-accountable to deliver on their responsibilities.
Future orientated, thinks strategically.
Develops new and innovative solutions.
Willing to take disciplined risks.
Has integrity.
Builds and maintains effective relationships, with their team, colleagues, external partners, and stakeholders.

  • ICT Officer at Micro Enterprises Support Programme Trust

    4 weeks ago

    Nairobi, Kenya Micro Enterprises Support Programme Trust (MESPT) Full time

    The overall objective of the Micro-Enterprises Support Programme Trust (MESPT) is to promote economic growth, employment creation and poverty alleviation through support to enterprises. MESPT works with intermediaries that provide financial or business development services to improve the performance of enterprises. Job Purpose This role is responsible...

  • ICT Intern at Micro Enterprises Support Programme Trust

    4 weeks ago

    Nairobi, Kenya Micro Enterprises Support Programme Trust (MESPT) Full time

    The overall objective of the Micro-Enterprises Support Programme Trust (MESPT) is to promote economic growth, employment creation and poverty alleviation through support to enterprises. MESPT works with intermediaries that provide financial or business development services to improve the performance of enterprises. Role Purpose This role is responsible for...

  • Head of Fundraising and Partnerships at Micro Enterprises Support Programme Trust

    4 weeks ago

    Nairobi, Kenya Micro Enterprises Support Programme Trust (MESPT) Full time

    The overall objective of the Micro-Enterprises Support Programme Trust (MESPT) is to promote economic growth, employment creation and poverty alleviation through support to enterprises. MESPT works with intermediaries that provide financial or business development services to improve the performance of enterprises Job Purpose Head of Fundraising and...

  • Gender, Youth and Social Inclusion Advisor

    4 weeks ago

    Nairobi, Kenya Micro Enterprises Support Programme Trust (MESPT) Full time

    The overall objective of the Micro-Enterprises Support Programme Trust (MESPT) is to promote economic growth, employment creation and poverty alleviation through support to enterprises. MESPT works with intermediaries that provide financial or business development services to improve the performance of enterprises. Job Purpose The Gender Youth & Social...

  • Head of Fundraising and Partnerships at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Micro Enterprises Support Programme Trust (MESPT) Full time

    The overall objective of the Micro-Enterprises Support Programme Trust (MESPT) is to promote economic growth, employment creation and poverty alleviation through support to enterprises. MESPT works with intermediaries that provide financial or business development services to improve the performance of enterprisesJob PurposeHead of Fundraising and...

  • Gender, Youth and Social Inclusion Advisor

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Micro Enterprises Support Programme Trust (MESPT) Full time

    The overall objective of the Micro-Enterprises Support Programme Trust (MESPT) is to promote economic growth, employment creation and poverty alleviation through support to enterprises. MESPT works with intermediaries that provide financial or business development services to improve the performance of enterprises.Job PurposeThe Gender Youth & Social...

  • Gender, Youth and Social Inclusion Advisor

    4 weeks ago

    Nairobi, Kenya Micro Enterprise Support Programme Trust Full time

    ABOUT THE COMPANYMicro Enterprises Support Programme Trust (MESPT), was established in the year 2002 with theaim of supporting the growth of micro, small and medium enterprises by providing integrated business solutions for sustainable development.JOB SUMMARYThe Gender Youth & Social Inclusion Advisor will be responsible for providing leadership and...

  • Senior Micro Enterprise Officer at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya International Rescue Committee (IRC) Full time

    The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.General ResponsibilityThe Senior Micro Enterprise Officer reports to the Project Manager-Re:BUiLD and will be responsible for maintaining program quality and compliance across all activities, ensuring program approaches are clearly documented,...

  • Regional Account Manager at Trend Micro

    4 weeks ago

    Nairobi, Kenya Trend Micro Full time

    As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. With over 25 years of security expertise, we’re recognized as the market leader in server security, cloud security, and small business content security POSITION OVERVIEW: The...

  • Regional Account Manager at Trend Micro

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Trend Micro Full time

    As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. With over 25 years of security expertise, we're recognized as the market leader in server security, cloud security, and small business content securityPOSITION OVERVIEW:The Regional...

  • Senior Software Developer at KEMRI Wellcome Trust Research Programme

    4 weeks ago

    Nairobi, Kenya KEMRI Wellcome Trust Research Programme (KWTRP) Full time

    The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research - (Coast). Our core activities are funded by the Wellcome Trust. We conduct integrated epidemiological, social, laboratory and clinical research in parallel, with results feeding into local and international health policy. JOB...

  • Senior Software Developer at KEMRI Wellcome Trust Research Programme

    4 weeks ago

    Nairobi, Nairobi Area, Kenya KEMRI Wellcome Trust Research Programme (KWTRP) Full time

    The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research - (Coast). Our core activities are funded by the Wellcome Trust. We conduct integrated epidemiological, social, laboratory and clinical research in parallel, with results feeding into local and international health policy.JOB PURPOSE:This is a...

  • Senior Micro Enterprise Officer at International Rescue Committee

    4 weeks ago

    Nairobi, Kenya International Rescue Committee (IRC) Full time

    The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. General Responsibility The Senior Micro Enterprise Officer reports to the Project Manager-Re:BUiLD and will be responsible for maintaining program quality and compliance across all activities, ensuring program approaches are clearly...

  • Assistant Research Officer-Bioinformatics at KEMRI Wellcome Trust Research Programme

    4 weeks ago

    Nairobi, Kenya KEMRI Wellcome Trust Research Programme (KWTRP) Full time

    The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research - (Coast). Our core activities are funded by the Wellcome Trust. We conduct integrated epidemiological, social, laboratory and clinical research in parallel, with results feeding into local and international health policy. JOB...

  • Procurement Officer at KEMRI Wellcome Trust Research Programme

    4 weeks ago

    Nairobi, Nairobi Area, Kenya KEMRI Wellcome Trust Research Programme (KWTRP) Full time

    The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research - (Coast). Our core activities are funded by the Wellcome Trust. We conduct integrated epidemiological, social, laboratory and clinical research in parallel, with results feeding into local and international health policy.JOB PURPOSE:This role...

  • Procurement Officer at KEMRI Wellcome Trust Research Programme

    4 weeks ago

    Nairobi, Kenya KEMRI Wellcome Trust Research Programme (KWTRP) Full time

    The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research - (Coast). Our core activities are funded by the Wellcome Trust. We conduct integrated epidemiological, social, laboratory and clinical research in parallel, with results feeding into local and international health policy. JOB...

  • Assistant Research Officer

    4 weeks ago

    Nairobi, Kenya KEMRI Wellcome Trust Research Programme (KWTRP) Full time

    The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research - (Coast). Our core activities are funded by the Wellcome Trust. We conduct integrated epidemiological, social, laboratory and clinical research in parallel, with results feeding into local and international health policy. JOB...

  • Clinical Officer at KEMRI Wellcome Trust Research Programme

    4 weeks ago

    Nairobi, Kenya KEMRI Wellcome Trust Research Programme (KWTRP) Full time

    The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research - (Coast). Our core activities are funded by the Wellcome Trust. JOB PURPOSE:  To provide efficient and effective clinical care to trial participants enrolled in the VAC078 trial. This is a phase III randomized controlled trial that...

  • Monitoring and Evaluation Officer at Biovision Africa Trust

    4 weeks ago

    Nairobi, Kenya Biovision Africa Trust (BvAT) Full time

    Biovision Africa Trust (BvAT) is a not-for-profit organization established in Kenya in 2009 by the Biovision Foundation for ecological development in Switzerland and supported by the International Centre of Insect Physiology and Ecology (ICIPE) in Nairobi. Job Purpose: The overall purpose of this job is to support the organization in monitoring and...

  • Research Officer

    2 weeks ago

    Nairobi, Kenya KEMRI Wellcome Trust Research Programme (KWTRP) Full time

    The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research - (Coast). Our core activities are funded by the Wellcome Trust. We conduct integrated epidemiological, social, laboratory and clinical research in parallel, with results feeding into local and international health policy. JOB...