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General Manager at Bridge Talent Management

1 month ago

Nairobi, Kenya Bridge Talent Management Full time

One HR information system to manage your employees’ entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.

Objective:

Ensure the Business Unit meets its budget targets and maintains high levels of customer satisfaction.

Key Responsibilities:
P&L and Service Quality:

Achieve budget goals for Warehousing, Corridor & Projects; develop business growth and new client acquisition; oversee branch administration.

Business Development:

Manage projects, transit solutions, and transport; monitor services for customer satisfaction; ensure statutory compliance.

Resource Management:

Meet labour, equipment, and investment needs; maintain relations with strategic partners (KPA, KRA, etc.); plan and oversee daily operations; prepare annual budgets; handle collections and dispute resolution.

Team Management:

Ensure staff welfare, safety, and environment; advise on strategic matters; set goals for service quality and cost control; assess team performance; ensure adequate HR resourcing; conduct operational meetings.

Operational Management:

Manage operational files and profitability; achieve KPI targets; supervise Mombasa depots and warehousing; manage commodity trading; maintain corridor matrices; coordinate movements; negotiate transport rates; manage COLOG and Demurrage risk.

Client Management:

Maintain operational relationships with clients; handle instructions and communications; validate tariffs and quotations; address operational issues; support credit control.

Management Reporting:

Prepare monthly reports; Participate in Quarterly Business Reviews and ComEx; alert on significant issues; inform management of relevant business information; propose solutions to operational issues.

Requirements

Education: Master’s degree in Business Administration; Certification in Clearing and Forwarding. (Added advantage: Certification in Accounting or Finance)
Experience: Minimum 10 years in a busy logistics environment.
Key Skills: Communication, Negotiation, Leadership, Business Skills, Analytical, Computer Skills, Basic Accounting