Quality Manager- Nursing Services

1 month ago


Nairobi, Kenya Africare Full time

Africare is one of the most experienced and largest African-American led non-profit international development organizations, and we are leaders in development assistance to Africa. Since our founding in 1970, Africare has delivered more than $1 billion in assistance to tens of millions of men, women and children across the African continent.
Core Responsibilities

Assess, plan, implement nursing interventions and evaluate patient outcomes and provide appropriate health care services
Perform nursing procedures safely and efficiently
Identify priorities and implement care based on individual patients’ needs and sound nursing judgment
Implement patient flow process effectively
Utilize the standards and procedures of nursing care to continuously improve the quality of nursing and exceed patients’ expectations
Participate in quality audits within their departments; addressing identified gaps and concerns
Be a role model of the nursing profession and exercise professionalism at all times, ensuring all patients are treated with dignity, privacy, and respect, and are encouraged to be involved in their care
Communicate and act as liaison with patients, family, and health professionals in a manner that respects confidentiality and dignity
Demonstrate understanding of and adherence to the Company’s infection prevention and control protocols and utilize infection control measures, to provide a safe and suitable environment for patients, staff and visitors etc.
Safeguard all confidential information concerning patients’ treatment including their property
Investigate patients’ complaints and incidents promptly in accordance with the Company procedures, and submit required reports within the same shift
Be knowledgeable of the equipment in the department and to safeguard them from damage, wastage or lose
Ensure accurate documentation, proper record keeping, submission to the next level (including MOH) and storage of data for continuity, quality and legal references
Demonstrate a thorough knowledge of aseptic principles and techniques to maintain a safe and therapeutic surgical environment and assessment of the patients’ physiological and psychological status before, during and after surgical procedures
Provide appropriate health care service including integrated management of childhood Illness (IMCI)
Provide Immunization and reproductive health services
Perform cancer screening counselling, procedures and results interpretation also follow up
Provide health education and counselling to patients/clients and the community on identified health needs
Refer patients and clients appropriately and escort them while on transit as necessary
Collect, compile and analyze data for decision making, planning and policy making
Implement community health strategy with other workers as required
Participate in continuing education programs directed towards personal and professional growth and development
Utilize available resources effectively to ensure quality service delivery, profitability, and cost-containment
Promote good interpersonal relationship amongst the nursing team, patients and other disciplines
Participate in professional organization and research activities which support and enhance nursing practice

JOB REQUIREMENTS
Minimum Qualifications

Bachelor/Higher National Diploma in Nursing from a recognized institution.
Valid practice license from Nursing Council of Kenya
Over 3 years’ experience in a similar role
Valid BLS Certification
A training in any of the following, Kenya Quality Model for Health (KQMH), Safe Care, Standards Based Management and Recognition (SMB-R) or thorough grasp of healthcare Continuous Quality Improvement.

Experience

At least 3 years’ experience in a similar role.

Technical skills/Leadership competencies

Excellent reporting and presentation skills
Proven leadership, communication, interpersonal and decision-making skills
Excellent reporting and presentation skills
Proficiency in computer Microsoft Office Suite especially Excel, PowerPoint and Word.
Self-motivated and ability to work under minimum supervision.
A proactive team player with strong customer service and problem-solving skills



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