Field Coordinator

1 month ago

Nairobi, Kenya PULA Full time

ABOUT THE COMPANY

Pula is an agricultural insurance and technology company that designs and delivers innovative agricultural insurance and digital products to help smallholder farmers endure yield risks, improve their farming practices, and bolster their incomes over time.

JOB SUMMARY

Under the direct supervision of the Field Associate Manager - Kenya, the Field Coordinator shall provide full support to the field team with all necessary project activities to ensure maximum efficiency on the ground. The ideal candidatWhat you will need to be successfulA BSc degree in Project Management, Agricultural Economics, Agribusiness or a degree in Business/ management related field.2+ years of experience working with clients, project teams, farmers, field teams and agro dealers.You are located in one of these locations; Narok, Bomet, Kericho, Nakuru, Migori, Bungoma, Kakamega, Trans Nzoia, West Pokot, Uasin Gishu, Elgeyo Marakwet and NandiExperience in data collection and data management.Skills to interact with clients, farmers, field teams and agro dealers.Ability to work independently in a multi-disciplinary, multi-institutional, and multicultural environmentExcellent communication and organizational skillsIntermediate Excel skills is an added advantageSome more expectationsOur team is deeply field based. We hire from the areas that we are working, rather than focusing on hiring only from capital cities or major metropolitan areas.The individuals best suited for these positions are those who are comfortable speaking in relevant local languages and moving around rural areas.Everyone needs to be able to work "on the go": staff are expected to call into conference calls multiple times a week, and to submit communications on email and other mediums throughout the week. While it is difficult to keep a phone and other devices charged while working in rural areas, the best employees plan their movements well enough to ensure being in contact at the right times.

RESPONSIBILITIES

Participate in field agents recruitment; select, assign, schedule, coach, counsel and discipline employees.Management of field agentsConducting field agents training.Assisting in client training/mobilization/workshopsManagement and support for crop cut exercises.Management support for yield index insurance payouts, if necessary.Data collection and data management: that is, refining the study design and survey instruments, overseeing and monitoring data collection exercises using the Business Intelligence dashboard and assisting with data quality queries.Coordination with client field staff and insurance auditors.Escalating issues experienced in the field.Help to go to the field to diagnose issues when required.Help set project budgets, record keeping for expenses and reconciliation against the budget for each project.Help with internal data audits when requiredHandling and resolving customer complaints from farmers and stakeholders as neededAssisting in product launches when required.Identify good performers, and transparently and honestly reports on non-performing staffClear and consistent communication up and down the reporting lines.Any other duties as requested by management

REQUIRED SKILLS

Reporting, Data collection, Ability to coordinate, Team leadership, Communication

REQUIRED EDUCATION

Bachelor's degree

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