Principal Officer, Corporate Communications

1 month ago

Nairobi, Kenya Lake Victoria South Water Services Board (LVSWSB) Full time

Lake Victoria South Water Services Board (LVSWSB) is a State Corporation under the Ministry of Water and Irrigation. The Board is among the 8 Water Service Boards (WSBs) established under the Water Act (2002) vide Gazette Notice No. 1714 of 12th March 2004 with the mandate of ensuring efficient and economic provision of Water and Sanitation Services in its area of jurisdiction
Duties and responsibilities entail;

Incorporating online tools and in-person networking to create relationships and ultimately build the Agency’s brand, both online and offline
Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels.
Social media marketing – creating, managing and growing the Agency’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties.
Events and event planning – attending industry events and planning meetups for LVSWWDA leadership.
Managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns.
Responsible to overlook the customer support – collecting reports, and forwarding clients feedbacks to the management.
Managing any online feedback forums.
Implement strategic communications plans and to provide local market insight for the authorities public-facing communications.
Analytics – Using Google analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives.
Work with journalists, media producers, editors and strategic influencers.
Gathering information and programmes and significant events in a specific LVSWWDA Cluster area.
Responsible for scheduling media interviews.
Assist in developing media plans, distribute and follow up media releases, book interviews and respond to media request.

Person Specification

For appointment to this grade an officer must have/be:

A minimum of eight (8) years’ experience in relevant work experience three (3) of which should have been at the level of supervisory level.
Master’s Degree in Public relations, Communications, Journalism, Marketing, International relations or any other equivalent qualifications from a recognized institution.
Bachelor’s Degree in Public relations, Communications, Journalism, Marketing,
International relations or any other equivalent qualifications from a recognized institution.
Professional qualification and membership to a professional body where applicable
Management Course lasting not less than four (4) weeks from a recognized institution.
Proficiency in computer applications.

LVSWWDA/POCC/2024/03

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