Office Assistant
1 month ago
Inkomoko’s vision is an Africa with thriving communities where young people and refugees are engaged, communities have access to relevant innovations for self-determination, and where African solutions are unleashed to solve African problems
About the Opportunity
Inkomoko is looking for a responsible Office Assistant to support the team in Mombasa at the front desk and provide professional administrative support to the company. Specific responsibilities include:
Responsibilities
RECEPTIONIST DUTIES (50% time)
Ensure the office is open and closed on time
Maintain professional front office/receptionist area & answer the office telephone
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen, and forward incoming phone calls
Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
Provide basic and accurate information in person and via phone/email
Complete administrative tasks while seated at the front desk throughout the day
Ensure security at the front desk
OFFICE ADMINISTRATION (20% time)
Office supply management - ensure the office has all supplies needed for successful operations
Stock control and monitoring for all chemicals and materials used
Communicate to the management in case of any repairs or maintenance required.
Reserve and prepare rooms for meetings – must be on time before meeting start, including tech
Clerical duties, including filing, photocopying, scanning
HOUSEKEEPING AND HYGIENE SERVICES (30% time)
Maintain a clean office environment and ensure that all offices, entrances, and rooms are kept clean daily. (Dusting of furniture, emptying of rubbish bins daily, and periodic cleaning of the refrigerator, microwave oven etc.)
Use mops and cloths for cleaning different areas to prevent cross-infection
Cleaning of carpets/Curtains periodically.
Washing of office crockery and cutlery
Cleaning and removal of cobwebs on walls/ceiling/windows and doors.
Removing visible stains on the walls.
Other duties as assigned.
Minimum Qualifications
Successful candidates must navigate fast-paced environments with enthusiasm and incredible attention to detail. Minimum qualifications include:
Ability to meet deadlines and work independently with the highest personal integrity
Basic computer skills with MS Excel and Word
High level of customer service, with experience in customer care roles
Previous professional work experience in a similar role.
Holder of a Bachelor's degree or related Advanced Diploma
Good Communicator in English and Swahili
Must be residing in Mombasa
What You'll Get
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
Competitive salary, and potential Goal-based bonus
Incredible company culture, including deep investment in your learning and growth
Diverse colleagues and policies that show our commitment to equity and inclusion
Talented, passionate, and committed team colleagues across the region
Ability to make a significant social impact on your community
Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.
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