IT Assistant Clerk

4 weeks ago

Ruiru, Kenya Mirage Technologies Ltd Full time

Assist with help desk calls, scheduling, and tickets management
Follow up on user requests and ensure timely resolution
Basic end-user support on technical issues covering Mac/PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android) and network connectivity
Under IT staff guidance, create accounts and configure end-user computer systems
Assist in the maintenance of IT standards and documentation
Under the guidance of IT staff, inventory technology equipment and software.
Use remote tools for maintenance and support of ICT systems
Maintain audio and video equipment in conference rooms
Support / maintenance of IP telephony system
Other duties as may be assigned for exposure to modern ICT systemsEmployerMirage Technologies LtdCompany IndustryTechnology & CommunicationWork TypeInternship VolunteerJob LevelEntry levelMinimum QualificationDiplomaYears Experience1 yearsNumber of Positions1Application Deadline2024-04-23

  • IT Assistant Clerk

    4 weeks ago

    Ruiru, Kiambu, Kenya Mirage Technologies Ltd Full time

    Assist with help desk calls, scheduling, and tickets managementFollow up on user requests and ensure timely resolutionBasic end-user support on technical issues covering Mac/PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android) and network connectivityUnder IT staff guidance, create accounts and configure end-user computer...