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Credit Admin Agent
2 months ago
ABOUT THE COMPANY
MOGO Kenya is part of Eleving Group, which is an international fast-growing financial technology company, operating in 14 countries in 3 continents. MOGO Kenya provides car financing for used cars, logbook loans and boda-boda loans. We believe each one of us has a business-owner mindset, and we learn and grow fast as individuals and as a company – within 2 years from opening in Kenya, we expanded to almost all Kenya regions and we keep growing, and now we have a talented team of 700 professionals. Our team is diverse; we are inclusive, accepting, and respectful towards each other. Our diversity gives an opportunity to learn from one another and grow together as a strong team. Join us - you'll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.
JOB SUMMARY
WHAT YOU WILL NEED:A Degree or Diploma in related field.Previous experience in insurance claimsStrong analytical and problem-solving skills.Excellent knowledge of record keeping.Ability to adapt quickly and work independently.Fluency in English and Kiswahili.
RESPONSIBILITIES
· Call in clients to check on insurance renewal status.· Ask for ICF for all comprehensive insurance covers.· Sell the idea of refinancing for covers that are due.· Assist on timely car renewals and new requests.· Share boda insurance certificates with customers.· Ensure boda-boda renewals renewal premiums are factored in the schedule.· Any other duty that may be assigned.
REQUIRED SKILLS
Market research, intelligence, Customer service, Business development, Sales strategy
REQUIRED EDUCATION
Diploma, Associate's degree
