Sales Officer

1 month ago

Nairobi, Kenya AAA Growers Full time

ABOUT THE COMPANY

Out of a small trial project growing tomatoes, the concept of AAA Growers was born. Initially, setup in conjunction with the lending arm of the World Bank, the International Finance Corporation (IFC), as a micro finance orientated project, today, AAA Growers is one of the leading exporters of premium & prepared vegetables from Kenya.

JOB SUMMARY

As the Sales Officer you will play a key role in ensuring service delivery as well as develop strategies to increase customer purchases. Your profileDiploma in marketing/sales/AdministrationExperience in similar post and knowledge of fresh produce would be beneficial.Experience in carrying our market research and developing analysis, papers, surveys and reports.Availability to work Monday-Saturday.Strong communication, presentation and sales skills. Must be an excellent telephone and face-toface communicator. Confident and enthusiastic communicator essential.Able to demonstrate success and experience of managing accounts, achieving genuine sales development.A natural forward planner who critically assesses own performance.Mature, credible, and comfortable in dealing with company executives at all levels.Keen for new experience, responsibility and accountability.Able to get on with others and be a team-player. Motivates self and others to achieve team objectivesMust be skilled in using MS office, Outlook, Excel, Word, Internet and email.Due to the nature of the business, must be able to work to tight deadlines and in a fast-paced environment

RESPONSIBILITIES

Input all order received into the sales tracking system.Daily confirmation of orders to all clients by sending pack plans across to different clientsData inputting for Farm sites.Liaise with clients on day to day adjustment on ordersPrepare/analyse sales reports trends to assist management in decision making,Ensure that all orders are in the system to get an accurate packaging requirements report and ensure any change/promos are clearly communicated to the packaging team in time.Optimize quality of service, business growth e.g. by anticipating about their orders and suggesting promotions.Develop strategies for more effective sales, both individually and as part of a teamManage labor planning and allocations to ensure maximum efficiency as well as staff recruitmentMaintain optimum communication and relation with clients to ensure optimum customer satisfactionInitiate and develop a strong relationship with customersDetermine customers' needs and collect customer feedback in relation to product ordersBrief the head of local sales on any important matters arising from daily communication with clientsAssist Claims Team with any client issues and help in communicating shipment reception by clients.

REQUIRED SKILLS

Phone sales, Customer service, Account management, Teamwork, Direct sales, Sales strategy, After sales, Communication, Marketing, Customer relations

REQUIRED EDUCATION

Diploma, Associate's degree

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