Quality Analyst at I&M Bank

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose The purpose of this role is to achieve business growth in Business Banking segments by providing support to BB Relationship Managers and Branch Managers; in the...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. PURPOSE: The Quality Assurance function is responsible for ensuring the Contact Centre representatives are adhering to Bank Standards, Procedures and Policies while offering...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.JOB PURPOSE:ICube's mandate is to produce software to improve processes for both internal and external customers. To support quality delivery of the software, a Quality Analyst...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose: The role holder is responsible for reporting complaints directed to them, resolving at first contact where possible and ensuring Customers are updated on the status of...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose: Engineers at iCube build products and services that impact the day to day lives of our customers and internal teams. Your contributions will ensure that tangible...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose: Engineers at iCube build products and services that impact the day to day lives of our customers and internal teams. Your contributions will ensure that tangible value...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose Provide support to branches by verifying input of maintenances for opening customer accounts and processing of customer account updates instructions in a timely,...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose The purpose of this role is to engage in conducting credit investigations and collecting delinquent accounts and will communicate all credit related issues to senior...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose The role holder is responsible for delivering the annual information systems audit plan which focuses on integrity, confidentiality, and availability of information...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. PURPOSE This role holder will be responsible for driving Efficiency, Customer Experience, Digital adoption, and operational rigor within the VRM. This is a strategic management...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Summary: The Direct Sales Executive (DSE) - Card Business will be responsible for acquiring new-to-bank card clients, cross-selling to existing card clients, and ensuring...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Summary: The incumbent will be responsible for providing administrative support to Workplace Banking Schemes through invoicing, reconciliations, portfolio management and...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose: The position is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose: The job holder will facilitate the Product development of digital financial services to increase functionality, usage & transaction migration across the Online, Mobile...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.PurposeThe purpose of this role is to achieve business growth in Business Banking segments by providing support to BB Relationship Managers and Branch Managers; in the preparation of...

ABOUT THE COMPANYI&M Bank Limited, is a commercial bank in Kenya, the largest economy in the East African Community. It is licensed by the Central Bank of Kenya, the central bank and national banking regulatorJOB SUMMARYKEY SKILLS, KNOWLEDGE, EXPERIENCE AND PERSONAL COMPETENCIESSkills and CompetenciesCustomer CentricityOut the box thinking/ continuously...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose: The job role entails providing oversight in managing and mitigating the Bank’s risk exposures (i.e., credit risk, liability risk, reputational risk among others)...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.Purpose:The role holder is responsible for reporting complaints directed to them, resolving at first contact where possible and ensuring Customers are updated on the status of their...

Quality Assurance Specialist Quality Assurance Specialist I&M Bank is a leading financial institution with a rich heritage in banking. We are seeking a highly skilled Quality Assurance Specialist to join our team. About the Role The Quality Assurance Specialist will be responsible for ensuring that our Contact Centre representatives adhere to Bank...

ABOUT THE COMPANYI&M Bank Limited, is a commercial bank in Kenya, the largest economy in the East African Community. It is licensed by the Central Bank of Kenya, the central bank and national banking regulatorJOB SUMMARYThe position is responsible for managing and supervising the performance of retail sales staff to achieve the sales targets for the products...