Community Facilitator

1 month ago

Nairobi, Kenya African Development Solutions (Adeso) Full time

Adeso is a humanitarian and development organization that is changing the way people think about and deliver aid in Africa.

BACKGROUND

Kuja Community Facilitators act as the liaison between the platform and our audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement to build and sustain trust and connection online.
Their role is integral in onboarding new platform members and launching and sustaining Kuja through the next phases of the development process. Facilitators also help create engaging content and foster connection amongst members of the KujaLink community.

Main Tasks

The main responsibilities of the Marketing and Content Facilitator include facilitation, coordination, and administration of various projects on the KujaLink platform, focusing on the Latin American and Spanish speaking community.

The role involves:

Implementing the online community engagement strategy in collaboration with the Kuja team.
Acting as a brand ambassador and contributing to the development of the Kuja community.
Collaborating with the Content and Community Manager to develop and execute drip marketing campaigns aimed at engaging Climate CSOs, networks, and funders.
Researching and mapping new networks, CSOs, and funders from the Latin American and Caribbean (LAC) region to expand the Spanish-speaking community on KujaLink.
Organizing webinars for the LAC (and Global) community, CSOs, and regranters, and identifying urgent educational topics.
Onboarding new members and assisting them in completing their profiles.
Engaging and retaining current community members.
Working with the Kuja team to measure metrics and understand Community Growth and Evolution.
Understanding user needs over time and developing strategies for user retention.
Engaging with the KujaLink platform development and user experience team to ensure user feedback is captured.
Informing the development of internal community management processes and guides for future team members.
Maintaining constant communication with the Latin American and Spanish-speaking community on the platform.

Deliverables:

Monthly reports on the implementation and effectiveness of drip marketing campaigns.
Content creation deliverables such as videos, articles, and graphics for the KujaLink platform, both in English and Spanish.
Documentation of new networks, CSOs, and funders mapped from the LAC region.
Onboarding progress reports for new members and recommendations for profile completion improvements.
Regular updates on community engagement efforts and strategies.
Feedback summaries and recommendations for platform development and user experience improvements.

CONTRACT PERIOD

12 Months

QUALIFICATIONS

Degree in communications, journalism, public relations, marketing, or a related field.
Relevant years in the social sector (2+)
Fluency (written and spoken) in English and Spanish is required.
Solid understanding of civil society organizations in the global south.
Experience in drip marketing, including Mailchimp campaigning and strategy, to engage and nurture leads effectively.
Experience and knowledge of visual design tools such as Premiere, Photoshop, Canva, and Google Slides.
Familiarity with project management setups and processes.
Experience working remotely and coordinating activities across multiple time zones.
Background in support-related fields such as communications, PR, social media with the ability to interact with people online and understand how online trust works.
Strong written communication skills and ability to communicate ideas and concepts digitally and verbally.
Ability to create content and work with others.
Comfortable with using a very wide range of digital platforms (e-mail, Slack, Twitter, Whatsapp,
Zoom, Wordpress) and experience with a range of online community platforms (Facebook, Linkedin).
Digitally savvy and able to keep up with the activity on the platform.
Flexible and adaptable with a high level of empathy and the ability to connect with users.

DESIRABLE

Experience in online community engagement with evidenced achievements (e.g. growing the size of an online community with several hundred members, delivering significant improvements on community retention).
Data analysis and trend-spotting.

  • Community Facilitator at

    4 days ago

    Nairobi, Nairobi Area, Kenya International Rescue Committee (IRC) Full time

    The International Rescue Committee is seeking Community Facilitators (CFs) to work in Nairobi on the second wave of theRe:BUiLD Randomized Controlled Trial (RCT). The facilitators will support participant registration and intervention implementation that will commence in June 2024 and will target 4000+ eligible participants.Re:BUiLD, is a five-year,...

  • Community Facilitator – Financial Inclusion

    2 weeks ago

    Nairobi, Nairobi Area, Kenya DanChurchAid (DCA) Full time

    DanChurchAid's aim is to strengthen the world's poorest people in their struggle for a life in dignity. Our work is based on a Christian view of humanity with respect for every individual's rights and equal worthMain Responsibilities And TasksCommunity mobilization and organization Lead in community mobilization and entry during project deployment,...

  • Community Facilitator at International Rescue Committee

    4 days ago

    Nairobi, Kenya International Rescue Committee (IRC) Full time

    The International Rescue Committee is seeking Community Facilitators (CFs) to work in Nairobi on the second wave of the Re:BUiLD Randomized Controlled Trial (RCT). The facilitators will support participant registration and intervention implementation that will commence in June 2024 and will target 4000+ eligible participants. Re:BUiLD, is a five-year,...

  • Community Facilitator – Financial Inclusion

    2 weeks ago

    Nairobi, Kenya DanChurchAid (DCA) Full time

    DanChurchAid's aim is to strengthen the world’s poorest people in their struggle for a life in dignity. Our work is based on a Christian view of humanity with respect for every individual’s rights and equal worth Main Responsibilities And Tasks Community mobilization and organization Lead in community mobilization and entry during project...

  • Sphere Training Facilitator

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Trócaire Full time

    ABOUT THE COMPANYTrócaire is one of Ireland's leading INGO's, having over 40 years' of experience in International Development. Trócaire works through local partners and being the development arm of the Catholic Church in Ireland is a member of worldwide networks such as Caritas and CIDSE. This is an exciting time in the history of the organisation as we...

  • Sphere Training Facilitator

    2 weeks ago

    Nairobi, Kenya Trócaire Full time

    ABOUT THE COMPANYTrócaire is one of Ireland’s leading INGO’s, having over 40 years’ of experience in International Development. Trócaire works through local partners and being the development arm of the Catholic Church in Ireland is a member of worldwide networks such as Caritas and CIDSE. This is an exciting time in the history of the organisation...

  • Facilitator/Trainer in Cross- Cutting Modules at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Kenyatta University Full time

    Kenyatta University, is a multi-campus public university in Kenya. As of October 2014, it was one of twenty three public universities in the countryAbout JobA Degree in Communication, Corporate Communication, Mass Communication, Media Relations, Branding, Personal Brand Management, Journalism, Public Relations, International Relations, Creativity and Design...

  • Facilitator/Trainer in Civic Leadership at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Kenyatta University Full time

    Kenyatta University, is a multi-campus public university in Kenya. As of October 2014, it was one of twenty three public universities in the countryRequirements A Degree in any of the following areas: Leadership, Public Policy, Project Management, Civic Engagement, NGO's Management, Social Work, Monitoring and Evaluation, Governance, Social Entrepreneurship,...

  • Facilitator/Trainer in Public Management at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Kenyatta University Full time

    Kenyatta University, is a multi-campus public university in Kenya. As of October 2014, it was one of twenty three public universities in the countryAbout Job A Degree in Leadership, Public Management, Public Administration, Public Policy, Strategy, Public Sector Management, Government Contracting, Public Sector Strategies, Civic Engagement, Governance,...

  • Facilitator/trainer in Business and Entrepreneurship at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Kenyatta University Full time

    Kenyatta University, is a multi-campus public university in Kenya. As of October 2014, it was one of twenty three public universities in the countryOverall objectiveDeliver impactful in-person (residential), virtual (online) and blended (hybrid) training to the young African leaders from 14 countries served by YALI RLC EA in any of the four tracks of study...

  • Facilitator/Trainer in Cross- Cutting Modules at Kenyatta University

    1 month ago

    Nairobi, Kenya Kenyatta University Full time

    Kenyatta University, is a multi-campus public university in Kenya. As of October 2014, it was one of twenty three public universities in the country About Job A Degree in Communication, Corporate Communication, Mass Communication, Media Relations, Branding, Personal Brand Management, Journalism, Public Relations, International Relations, Creativity...

  • Capacity in Building in Project Management and Facilitation Skills at

    1 month ago

    Nairobi, Nairobi Area, Kenya Colleges and Institutes Canada Full time

    Colleges and Institutes Canada (CICan) is the national, voluntary membership organization representing publicly supported colleges, institutes, cegeps and polytechnics in Canada and internationally.Objectives of the KSTVET Facilitation and Project Management TrainingThe following are the specific objectives for the training: Enhance Master Trainer Leads...

  • Facilitator/Trainer in Civic Leadership at Kenyatta University

    1 month ago

    Nairobi, Kenya Kenyatta University Full time

    Kenyatta University, is a multi-campus public university in Kenya. As of October 2014, it was one of twenty three public universities in the country Requirements A Degree in any of the following areas: Leadership, Public Policy, Project Management, Civic Engagement, NGO’s Management, Social Work, Monitoring and Evaluation, Governance, Social...

  • Facilitator/Trainer in Public Management at Kenyatta University

    1 month ago

    Nairobi, Kenya Kenyatta University Full time

    Kenyatta University, is a multi-campus public university in Kenya. As of October 2014, it was one of twenty three public universities in the country About Job A Degree in Leadership, Public Management, Public Administration, Public Policy, Strategy, Public Sector Management, Government Contracting, Public Sector Strategies, Civic Engagement,...

  • Facilitator/trainer in Business and Entrepreneurship at Kenyatta University

    1 month ago

    Nairobi, Kenya Kenyatta University Full time

    Kenyatta University, is a multi-campus public university in Kenya. As of October 2014, it was one of twenty three public universities in the country Overall objective Deliver impactful in-person (residential), virtual (online) and blended (hybrid) training to the young African leaders from 14 countries served by YALI RLC EA in any of the four tracks of...

  • Capacity in Building in Project Management and Facilitation Skills at Colleges and Institutes Canada

    1 month ago

    Nairobi, Kenya Colleges and Institutes Canada Full time

    Colleges and Institutes Canada (CICan) is the national, voluntary membership organization representing publicly supported colleges, institutes, cegeps and polytechnics in Canada and internationally. Objectives of the KSTVET Facilitation and Project Management Training The following are the specific objectives for the training: Enhance Master Trainer...

  • Project Facilitator, Kenya IDRC Project at

    6 days ago

    Nairobi, Nairobi Area, Kenya Ripple Effect Full time

    Our proven approach brings smallholder farmers together to learn new skills and share knowledge so they can improve their livelihoods and thrive. Farmers working alongside Ripple Effect learn more, grow more and sell more.SummaryThe Project Facilitator is responsible for effectively implement Ripple Effect's activities in the field according to objectives of...

  • Project Facilitator, Kenya, West Pokot at

    4 days ago

    Nairobi, Nairobi Area, Kenya Ripple Effect Full time

    Our proven approach brings smallholder farmers together to learn new skills and share knowledge so they can improve their livelihoods and thrive. Farmers working alongside Ripple Effect learn more, grow more and sell moreAbout you The successful candidate will have strong knowledge and demonstrated practical experience in community development involving...

  • Facilitators at Hatua Likoni

    1 month ago

    Nairobi, Kenya Hatua Likoni Full time

    In 2006, Peter Kwame and Gabrielle Fondiller carried out a research project on government policies affecting street vendors in Likoni. Realizing the widespread barriers to education in Likoni, by the following year they had founded the Likoni Scholarship Fund and were sponsoring 7 students. About Job Enjoy working with secondary school students ...

  • Facilitators at Hatua Likoni

    1 month ago

    Nairobi, Nairobi Area, Kenya Hatua Likoni Full time

    In 2006, Peter Kwame and Gabrielle Fondiller carried out a research project on government policies affecting street vendors in Likoni. Realizing the widespread barriers to education in Likoni, by the following year they had founded the Likoni Scholarship Fund and were sponsoring 7 students.About JobEnjoy working with secondary school students Are passionate...