LCL (Less than Container Load) Business Development Specialist

2 weeks ago

Nairobi, Nairobi Area, Kenya Deutsche Post DHL Group Full time

ABOUT THE COMPANY

A DYNAMIC GLOBAL SUPPLY CHAIN STARTS AT YOUR DOORSTEP
Today's customers are always on the go and want their products faster and cheaper than ever before. Global interconnectedness is growing. That's why you need a powerful, international network to manage your supply chain.

With 380,000 people in over 220 countries and territories worldwide, we're reaching more people than ever. And, as we're already thinking about what the world in 2050 might look like, we're preparing for the logistics challenges that lie ahead.

Because we're not only delivering packages. It's our goal to bring joy and prosperity to the people we serve. Everywhere. Every day.

JOB SUMMARY

Now, here's what we need from youBachelor's Degree or equivalent experience/qualificationMust have an understanding of Ocean Product within a freight forwarding environment3-5 years' related experience

RESPONSIBILITIES

You will be the LCL product expert to support the business with sales/contracting/proposals best practices and capabilities including interaction and onsite visits with customers.You will drive Area solution product development and salesforce/ lead generation enhancement initiatives based on Kenya + East Africa customer / market requirements as well as productivity improvement initiatives.You will provide input on service elements and drives network development from country perspective.You will map and profile customers in the key trade lanes.You will prioritize top customers in the lanes based on their business potential.You will map developments with each customer and devise action plans.You will ensure due attention to new opportunity.You will actively participate with the product teams (origin and destination) to understand, discuss, and develop solutions to facilitate target growth on the key trade lanes.You will ensure RFQ/RFPs are received and attended on time and support RFQ teams for successful closure.You will organize and lead meetings/calls with new customers as part of the onboarding process.You will establish SOP's and KPI'sYou will ensure the onboarding timelines and ensure that deadlines are met.You will create business case notes for every win and sends them along with the SOP to the respective regions' product managers.You will improve the development of existing LCL products as well as resolve customer issues.You will be conducting market research and analyzing industry trends.You will be collaborating with the Sales team and Product Head.

REQUIRED SKILLS

Logistics planning and management, Logistics information systems, Supply and demand planning, Stock and inventory management

REQUIRED EDUCATION

Bachelor's degree

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