Customer Service Officer at

Job PurposeThe Customer Service/Administration Officer will be responsible for ensuring continuous customer engagement and satisfaction and handling day-to-day administrative activities of the business. Duties and ResponsibilitiesGuide and lead the team members to deliver products & services that meet and exceed customers' requirements.Ensure customers are...

Mission for Essential Drugs and Supplies (MEDS) is a faith-based health solutions provider founded by an ecumenical partnership of the Kenya Conference of Catholic Bishops (KCCB) and the Christian Health Association of Kenya (CHAK). The Organization's core mandate is to provide reliable and affordable Health Products and Technologies, Quality Assurance and...

Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD.JOB PURPOSETo efficiently handle customer transactions, maintaining customer...

About the role:The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.Responsibilities and Accountabilities Define and track Key...

Safaricom Sacco Ltd was founded in May 2001 to provide members with the opportunity to access credit and savings to develop and improve their economic and social status. The initial membership was 222 members all from the Parent Company - Safaricom Ltd. In 2011, Safaricom Sacco Ltd revised its By-Laws to open the common bond to include Employees from related...

ABOUT THE COMPANYI&M Bank Limited, is a commercial bank in Kenya, the largest economy in the East African Community. It is licensed by the Central Bank of Kenya, the central bank and national banking regulatorJOB SUMMARYThe role holder ensures customer service delivery levels are as per the Bank's prescribed standard, customer satisfaction and...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.Job PurposeThe role holder ensures customer service delivery levels are as per the Bank's prescribed standard, customer satisfaction and retentionKey Responsibilities Receive, verify,...

ABOUT THE COMPANYOUR PURPOSEWe exist to protect, heal and nurture in the relentless pursuit of a cleaner and healthier world.This purpose drives everything we do as a company – inspiring us to improve people's lives, through better hygiene, health and nutrition. It unlocks new opportunities – enabling our business to grow, while increasing our positive...

Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society's progressive good.Key responsibilities also includeDuties and responsibilities:Managing large amounts of inbound calls in a timely manner...

At RB, our vision is a world where people are healthier and live better, so we're always looking for the next breakthrough that can make a difference. You might not recognize our name, but you will be familiar with our brands - Scholl, Nurofen, Strepsils, Durex, Gaviscon, Dettol, Lysol, Finish, Vanish.About The Role Maintains the highest standards of...

Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company's Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service.Requirements Proven work...

Job Summary As a Customer Experience Officer, you will provide phenomenal customer experience at the NCL Head office. In this role, you will interact with our clients one-on-one daily, provide customer service and use consultative techniques to retain customers. You will be working with and through others, building and maintaining relationships and working...

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday businessKey Responsibilities Ensure that the operations-Logistics-Sales Planning meeting takes place daily at 2pm. Track the execution of the Sales Impact Plans – daily tracking of...

We believe EVERYONE in the world deserves access to the internet and affordable communications.Mission Statement for the Role:To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels.Overall Responsibility:Receive, document and resolve inbound requests from customers, through all...

Username Investment Limited is the leading Kenyan based real-estate development and Investment Company. We desire to provide the current and upcoming generations with a place they can call home.Requirements:Diploma or Degree in Customer Service, Sales, Marketing or any other business-related course.

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job RefNo:JAML017SummaryRole Purpose The role...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job RefNo:JAML017Role PurposeThe role holder...

Big Square is a casual dining, Kenyan restaurant founded in 2012. The first restaurant was first opened at Karen Square which later closed down allowing expansion into 11 branches in Nairobi (10) and Mombasa (1).Minimum Requirements:Hospitality/Food Science Diploma/Degree. Minimum one year experience Strong communication and customer service skills....

Customer Service Jobs In Kenya. at ShopIt StoreShopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service. We bring the best in electronics, computers and more directly to you, from a company you can trust. We are...