Relationship Officer

4 weeks ago

Nairobi, Nairobi Area, Kenya Caritas MFB Full time
Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya.

Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked.

Its headquarters are located in the Nairobi CBD.

JOB PURPOSE

The Incumbent will report to the Relationship Manager - Agribusiness and will be responsible for developing new business opportunities by proactively marketing Agribusiness opportunities from current & prospective clients as well as acting as the main Relationship officer for all Agri Business customers.

The main goal of the position is to continuously grow the Agribusiness Portfolio in the branch.

KEY RESPONSIBILITIES
Drive and Implement solutions for the Agribusiness branch portfolio based on the Bank's strategy.
Increase bank deposits for the Agribusiness portfolio and the bank.
Drive the Agribusiness portfolio while fostering & growing relationships within the Agribusiness customer base.
Drive to increase interest and non-interest income from Agribusiness banking.
Agribusiness Customer based focus on increase of customer numbers, product and tariff development, channels, and Innovation.
Conducting market intelligence and surveys in respect to competitor products and market trends.
New Agribusiness product development

Appraisal and evaluation of all new Agribusiness credit facilities generated from Branch staff and recommendation to credit department for approval.

Ensure participation in relevant forums with key partners/customers.
Proactively engage customers to establish service levels and initiate constant improvement.
Provide regular and honest feedback to agents and clients.
Ensure that sub-ordinates maintain a good rapport with all customers in a professional manner.
Keep customers constantly informed on the progress of their applications and drive this culture throughout the team.
Maintain a high quality-lending book, through prudent and effective management thereof.
Ensure that allocated work is processed within the set TAT, therefore meeting monthly targets.
Cross – selling of all bank services and marketing for new business.
Collection of market intelligence information, local competition, products, and levelsof service.
Maintain a good quality loan book by ensuring arrears on normal and watchcategory accounts are collected promptly.
Training of new and existing clients on the Bank's products.
Develop rapport with potential clients and be able to close sales and contracts inlending and bank business acquisition.
To perform any other duty as assigned in line with the Organizational goals and objectives.

QUALIFICATION AND EXPERIENCE REQUIREMENTS
A university degree preferably in a business-related field.
AKIB banking certificates will be an added advantage.
3 years' experience in banking, 2 of which should be in Business development and customer relationship management.
Solid analytical skills and experience in credit appraisal, handling and resolving customer requests and queries.
Good understanding of prudential guidelines and KYC.
Have strong communication and team building skills with ability to work with diverse teams.
Resilient, Confident, and self-motivated.

  • Relationship Officer

    1 month ago

    Nairobi, Nairobi Area, Kenya Caritas Microfinance Bank Full time

    ABOUT THE COMPANYCaritas Microfinance Bank is licensed and regulated by the Central Bank of Kenya. We offer a full range of innovative and customized financial solutions.JOB SUMMARYThe Incumbent will report to the Relationship Manager - SBE and will be responsible for providing financial and business solutions to Small Business Enterprise customers including...

  • Relationship Officer

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Caritas Microfinance Bank Full time

    ABOUT THE COMPANYCaritas Microfinance Bank is licensed and regulated by the Central Bank of Kenya. We offer a full range of innovative and customized financial solutions.JOB SUMMARYThe Incumbent will report to the Relationship Manager - SBE and will be responsible for providing financial and business solutions to Small Business Enterprise customers including...

  • Relationship Officer

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Caritas Microfinance Bank Full time

    ABOUT THE COMPANYCaritas Microfinance Bank is licensed and regulated by the Central Bank of Kenya. We offer a full range of innovative and customized financial solutions.JOB SUMMARYThe Incumbent will report to the Relationship Manager - SBE and will be responsible for providing financial and business solutions to Small Business Enterprise customers including...

  • Relationship Officer

    1 month ago

    Nairobi, Nairobi Area, Kenya Caritas Microfinance Bank Full time

    ABOUT THE COMPANYCaritas Microfinance Bank is licensed and regulated by the Central Bank of Kenya. We offer a full range of innovative and customized financial solutions.JOB SUMMARYThe Incumbent will report to the Relationship Manager - Agribusiness and will be responsible for developing new business opportunities by proactively marketing Agribusiness...

  • Relationship Officer

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Caritas Microfinance Bank Full time

    ABOUT THE COMPANYCaritas Microfinance Bank is licensed and regulated by the Central Bank of Kenya. We offer a full range of innovative and customized financial solutions.JOB SUMMARYThe Incumbent will report to the Relationship Manager - Agribusiness and will be responsible for developing new business opportunities by proactively marketing Agribusiness...

  • Relationship Officer

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Caritas Microfinance Bank Full time

    ABOUT THE COMPANYCaritas Microfinance Bank is licensed and regulated by the Central Bank of Kenya. We offer a full range of innovative and customized financial solutions.JOB SUMMARYThe Incumbent will report to the Relationship Manager - Agribusiness and will be responsible for developing new business opportunities by proactively marketing Agribusiness...

  • Relationship Officer

    4 weeks ago

    Nairobi, Nairobi Area, Kenya SMEP Microfinance Bank Full time

    SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related servicesRELATIONSHIP OFFICER - MARKETING & COMMUNICATION – MARCOM/03/24SummaryThe...

  • Relationship Officer

    3 months ago

    Nairobi, Nairobi Area, Kenya SMEP Microfinance Bank Full time

    SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related servicesRELATIONSHIP OFFICER - MARKETING & COMMUNICATION – MARCOM/03/24SummaryThe...

  • Customer Relationship Officer

    7 days ago

    Nairobi, Nairobi Area, Kenya Indepth Research Services (IRES) Full time

    Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and...

  • Branch Relationship Officers

    2 months ago

    Nairobi, Nairobi Area, Kenya Family Bank Ltd Full time

    Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985Reporting to: Branch ManagerJob Purpose:Responsible for assessing the creditworthiness of loan applicants, analyzing financial data, and making recommendations...

  • Branch Relationship Officers

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Family Bank Ltd Full time

    Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985Reporting to: Branch ManagerJob Purpose:Responsible for assessing the creditworthiness of loan applicants, analyzing financial data, and making recommendations...

  • Relationship Officer at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya HF Group Full time

    Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.Principle Accountabilities Cross sell of bank services & products (cash mgt., trade, treasury, overdrafts, loans, custody, asset based finance, insurance premium finance...

  • Relationship Officer at

    3 months ago

    Nairobi, Nairobi Area, Kenya HF Group Full time

    Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.Principle Accountabilities Cross sell of bank services & products (cash mgt., trade, treasury, overdrafts, loans, custody, asset based finance, insurance premium finance...

  • Branch Relationship Officers

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Family Bank Kenya Full time

    ABOUT THE COMPANYFamily Bank became a fully-fledged commercial bank in May 2007. The Bank is regulated by the Central Bank of Kenya (CBK) and is also regularly inspected using CAMEL ratings which look at Capital, Assets, Management, Earnings and Liquidity. The bank is a member of the Deposit Protection Fund (DPF) meaning that customers' deposits are...

  • Branch Relationship Officers

    2 months ago

    Nairobi, Nairobi Area, Kenya Family Bank Kenya Full time

    ABOUT THE COMPANYFamily Bank became a fully-fledged commercial bank in May 2007. The Bank is regulated by the Central Bank of Kenya (CBK) and is also regularly inspected using CAMEL ratings which look at Capital, Assets, Management, Earnings and Liquidity. The bank is a member of the Deposit Protection Fund (DPF) meaning that customers' deposits are...

  • Relationship Officer at

    3 months ago

    Nairobi, Nairobi Area, Kenya Bank of Africa Kenya Limited Full time

    BANK OF AFRICA - KENYA LIMITED (BOA-KENYA) is a commercial bank providing banking services to corporate, SME and retail clientele.Responsibility Summary:Manage a portfolio of SME & Retail customers. Develop new relationships with SME & Retail clients. Participate in marketing activities. Thoroughly review credit applications. Grow branch fees and...

  • Relationship Officer at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Bank of Africa Kenya Limited Full time

    BANK OF AFRICA - KENYA LIMITED (BOA-KENYA) is a commercial bank providing banking services to corporate, SME and retail clientele.Responsibility Summary:Manage a portfolio of SME & Retail customers. Develop new relationships with SME & Retail clients. Participate in marketing activities. Thoroughly review credit applications. Grow branch fees and...

  • Relationship Officer at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Letshego Kenya Limited Full time

    Letshego Kenya Limited (Letshego Kenya) provides financial services to small and micro-entrepreneurs, individuals and salaried employees in the public and private sector. Letshego Kenya is founded on, and continues to strive towards, the principle of finding the most effective way to implement microfinance in an African contextJob SummaryMain Purpose (Why...

  • Relationship Officer at

    3 months ago

    Nairobi, Nairobi Area, Kenya Letshego Kenya Limited Full time

    Letshego Kenya Limited (Letshego Kenya) provides financial services to small and micro-entrepreneurs, individuals and salaried employees in the public and private sector. Letshego Kenya is founded on, and continues to strive towards, the principle of finding the most effective way to implement microfinance in an African contextJob SummaryMain Purpose (Why...

  • Relationship Officer – Corporate Banking at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Sidian Bank Full time

    At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience...