Business Development Advisor at

1 month ago

Nairobi, Nairobi Area, Kenya HCS Affiliates Group Full time
HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.
Summary


Our client in the Telecommunications sector seeks to recruit a Business Development Advisor; whose main duty will be to develop and maintain excellent relations with new and existing Corporate customers resulting in increased levels of customer retention and growth of revenues.


Reports to:
Key Accounts Manager

Key Responsibilities

Achieve the Corporate sales targets as set by management and execute sales growth action plans in the markets
Identify new operations, and share with Key Account Manager for closure where necessary
Develop and demonstrate a thorough understanding of the partner and customer's business for the assigned area
Address and resolve escalated issues from customers and forecast and maintain sales plan with customers for the assigned area
Determine required solution for the customer with a focus on cross-and up selling of products and services
Contribute positively to cost savings target of the business
Build and maintain relationships with key customers and facilitate the continuous growth of the customer base for the business
Ensure accuracy of the first bill as signed and full adherence of the signed contract
Continuously ensure alignment with marketing, branding and communications procedures
Compile and execute action plans to grow the customer and partner footprint for the assigned area. Forecast and monitor sales for the relevant market segments for appointed clientele
Provide insights in the growth strategies in conjunction with partners and customers to drive business growth for appointed area
Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow
Support sales administration team with required information for sales order management. Support the finance team in Money Collection and issue resolution
Conduct analysis of customer, partners and sales metrics, costs and categories to help make informed business decisions

Requirements
Qualifications- Academic and Professional

Bachelor's degree with sales background or other sales related qualifications
3-5years in Sales and Marketing, IT Sales management, Business administration and management and or Relationship Management

Competencies

Sales Management
Presentation Skills
Sales Negotiation

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