Field Quality Manager

4 weeks ago


Nairobi, Nairobi Area, Kenya Poa Internet Full time

We are seeking a Quality and Safety Manager to oversee the quality and safety of our field services, ensuring that our installations and support services meet the highest standards.

Key Responsibilities:

  • Develop and implement best practice field services quality processes and procedures
  • Ensure that teams meet established standards while overseeing their safety at work
  • Reduce acquisition cost per customer by ensuring 95% of installs are done to stringent standards
  • Manage a team of 7-12 Field Quality and Safety Technicians

Requirements:

  • Proven experience in people management in Field Service, Quality Assurance/Control, especially in an Internet Service Provider
  • Knowledge and experience in implementing major telecommunication wireless installs and commissioning
  • Excellent analytical and critical thinking skills
  • Understanding of OSH guidelines
  • Strong coaching skills and ability to motivate and engage staff
  • Excellent verbal and written interpersonal communication skills
  • Outstanding attention to detail and ability to turn this into actionable tasks

About the Role:

This role sits at a department stage of development where we are preparing for scale, systemization, team building, management, and motivation while driving quality in operations.

About the Company:

We believe everyone deserves access to the internet and affordable communications. Our Internet service provides wireless broadband to low-income and rural communities across East Africa, offering individuals and small businesses highly affordable Internet access.



  • Nairobi, Nairobi Area, Kenya Aircraft Leasing Services (ALS) Full time

    Manage quality assurance for aviation maintenance, adhering to regulations and industry standards, conducting audits and risk assessments, and promoting awareness of the quality management system among ALS staff. 03 years experience in aviation maintenance with at least 02 years in quality assurance or a similar role, Diploma in Aeronautical Engineering,...

  • Field Officer

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    The Field Officer will oversee program implementation and mentor coordination in Samburu County to reduce persistent acute malnutrition.Key Responsibilities:Coordinate and oversee mentor activities, ensuring timely execution of program implementation within budget and targets.Plan and execute community entry and engagement activities, participant selection...


  • Nairobi, Nairobi Area, Kenya Q-Sourcing Servtec Group Full time

    Seeking a Field Sales Representative to identify quality rental blocks of apartments and sell property management services to landlords.Key Responsibilities:Route map target areas with prospective properties for managementDaily scouting of properties in the fieldProspect people on site of target buildings to offer property management servicesTaking pictures...


  • Nairobi, Nairobi Area, Kenya comundo Full time

    Job DescriptionComundo is seeking a highly skilled Knowledge Management and Quality Assurance Specialist to join our team in Nairobi, Kenya. As a key member of our team, you will play a crucial role in strengthening our Knowledge Management and Quality Assurance systems.Key Responsibilities:Strengthen the integrity of information collection and analysis...


  • Nairobi, Nairobi Area, Kenya d Full time

    The Corporate Quality Officer plays a key role in ensuring effective communication within the global Quality organization and supporting Technical Projects. The ideal candidate will possess technical skills in electronics and have experience managing reports & Dashboards, coordinating meetings, and overseeing projects. The role is vital for maintaining...


  • Nairobi, Nairobi Area, Kenya Kenya Airways Full time

    Responsible for overseeing maintenance procedures, supervising technical staff, and ensuring compliance with regulatory standards. Requires a strong background in quality assurance and a bachelor's degree in a relevant field. Must have experience in audits, inspections, and team management.


  • Nairobi, Nairobi Area, Kenya comundo Full time

    Job Title: Comundo Education and Quality SpecialistJob Summary:We are looking for a highly skilled Comundo Education and Quality Specialist to join our team. The successful candidate will contribute to the strengthening of the Knowledge Management and Quality Assurance systems at GRIC, a locally led organization active in the education sector.Key...


  • Nairobi, Nairobi Area, Kenya comundo Full time

    About the Role:Comundo is seeking a highly skilled Knowledge Management and Quality Assurance Specialist to join our team in Nairobi, Kenya. As a specialist, you will play a crucial role in strengthening our knowledge management and quality assurance systems, contributing to the development and sustainability of our organization. About the Job:We are looking...


  • Nairobi, Nairobi Area, Kenya Sistema Biobolsa Full time

    Sistema Biobolsa is a system that transforms the manure of animals into biogas and a potent, natural fertilizer. By inputting the manure in the system on a daily basis, you will be able to develop and grow your activities on the farm,Field Marketing Associate As a Field Marketing Associate, your role is to drive lead generation and brand awareness through...


  • Nairobi, Nairobi Area, Kenya United Nations Office on Drugs and Crime (UNODC) Full time

    Assist the UN Office on Drugs and Crime in managing construction projects, ensuring quality, safety, and environmental standards, and providing training to national personnel. An advanced university degree in Construction Management, Quantity Surveying, or a related field is required, along with a minimum of two years of experience in managing...

  • Project Manager

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Project Manager role focuses on providing technical expertise to implement a project in North-Eastern Kenya, promoting food security and energy sector development.Main Responsibilities:Supervise the implementation of project activities, ensuring alignment with the proposed plan, budget, and schedule.Ensure the achievement of project targets and key...

  • General Manager

    4 weeks ago


    Nairobi, Nairobi Area, Kenya People FOCO Full time

    We are a HR Consultancy firm that is passionate about people and their contribution to organizational growth and success. We create streamlined systems to achieve company goals and build employee capacity to deliver results.Solar Water Heater Division General ManagerWe are seeking a visionary and results-driven General Manager to lead our Solar Water Heater...


  • Nairobi, Nairobi Area, Kenya Black Pen Recruitment Full time

    Role OverviewBlack Pen Recruitment is seeking a highly skilled Business Development Manager to join our dynamic team. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our client base in the fintech industry.Key ResponsibilitiesDevelop and execute sales strategies to meet and exceed sales targetsBuild and...

  • General Manager

    4 weeks ago


    Nairobi, Nairobi Area, Kenya People FOCO Full time

    We are a HR Consultancy firm that is very passionate about people and their contribution towards the growth and success of any organization. We create systems that are streamlined towards the attainment of the organizations goals and build the capacity of the organizations employees to deliver results.Salary Range KSh 200,000 - KSh 300,000/monthSummaryOur...

  • Manager

    3 months ago


    Nairobi, Nairobi Area, Kenya Kenya food supply Nairobi Full time 2,900 - 34,000 per month

    Job Position: ManagerJoin our team in Nairobi, where we specialize in the procurement and distribution of food products. We are looking to collaborate with more than twenty individuals to efficiently oversee the distribution of food supplies throughout the city. This role aims to ensure quality service delivery to the residents of Nairobi.Location:...

  • Duty Manager

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Avenue Healthcare Full time

    Avenue Hospital seeks a Duty Manager - Nursing to oversee night shift operations, ensuring quality patient care, staff management, and emergency response. The role involves coordinating staff, addressing issues, and implementing policies to maintain high standards of patient care and safety. Key responsibilities include operational oversight, patient care,...

  • Management Leader

    2 days ago


    Nairobi, Nairobi Area, Kenya BONAN VIVON Full time 20,000 - 50,000 per month

    At BONAN VIVON, we are seeking a Management Leader to lead our team in the employees field and serve as an example.The ideal candidate should have:• Good communication skills• Good verbal and non-verbal skills• A degree or diploma in the business fieldThis role is estimated to pay between $80,000 - $110,000 per annum.Job Description:We are looking for...

  • General Manager

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Equity Bank Kenya Full time

    We are seeking a General Manager Business Internal Control to embed a risk culture across the organization, implement and oversee the Enterprise Risk Management Framework, and ensure alignment with the overarching organizational control framework. The ideal candidate will have a comprehensive knowledge of local and international regulatory requirements,...

  • Inventory Manager

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Proto Energy Full time

    We are seeking a skilled and detail-oriented Inventory Manager to oversee and optimize inventory processes, ensure stock level accuracy, and support cost control efforts. Key responsibilities include managing ERP systems, ensuring compliance with financial and regulatory standards, and collaborating closely with finance, procurement, and operations teams....

  • Farm Manager

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Volt Management Services Limited Full time

    Dairy farm manager sought with expertise in livestock handling, yield optimization, and farm administration for a 50-animal dairy farm in Kilifi. Our client is an established dairy farming operation in the outskirts of Kilifi. The ideal candidate will have a strong background in animal science and husbandry, with experience in managing a...