Network Support Administrator

2 months ago


Nairobi, Nairobi Area, Kenya NCBA Full time

ABOUT THE COMPANY

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

JOB SUMMARY

QUALIFICATIONS:University Graduate- computer science; Information Technology or a related field.Industry certifications such as CCNA or CCNP are a plusEXPERIENCE:Proven experience as a network support administrator or a similar role.In-depth knowledge of network protocols, routing protocols, and network security principles.Strong understanding of network troubleshooting methodologies and tools.Proficient in network hardware and software configuration and management.Experience with network monitoring and performance analysis tools.3- 5 years' working experience in an insurance company.Industry certifications such as CCNA or CCNP are a plus

RESPONSIBILITIES

Install, configure, and maintain network hardware and software components, including routers, switches, firewalls, and wireless access points.Monitor network performance and ensure maximum network uptime.Troubleshoot and resolve network issues, including connectivity problems, network outages, and performance bottlenecks.Collaborate with cross-functional teams to design, implement, and support network infrastructure projects.Perform network security assessments and implement necessary measures to protect the company's network from unauthorized access and data breaches.Manage user accounts, permissions, and access rights to ensure network security and data integrity.Provide technical support to end-users, including troubleshooting network connectivity issues and assisting with network-related software installations.Document network configurations, procedures, and troubleshooting steps.Stay up to date with industry trends and advancements in network technology and make recommendations for network improvements and upgrades.Collaborate with vendors and service providers to resolve network-related issues and ensure timely delivery of services.

REQUIRED SKILLS

Machine Learning (ML), Database query languages (SQL, others)

REQUIRED EDUCATION

Bachelor's degree



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