![Brites Management](https://staffrite.co.ke/wp-content/uploads/2022/03/bmlogo.png)
German Speaking Call Center Agents
4 weeks ago
Salary RangeKSh 50,000 - KSh 100,000/month
Duties and Responsibilities
Learn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experience
Share the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal life
Understand in deep the assigned role and provide his/her best effort to fulfil the duties with the highest level of professionalism and commitment
Manage the interactions with each client's customer to deliver the best possible customer experience
Improve constantly his//her soft and product skills following diligently training and coaching programs
Managing each interaction channels (voice, chat, email, social media, etc.) at his/her best to deliver the best customer experience to each customer
Adhere to the Company policies and process and participate actively to their improvement
Maintain a proper balance in each interaction, managing professionally any possible critical situation or emotion
Provide the required service (information, assistance, support, etc.) to each customer, satisfying the customer needs through a thoughtful exploitation of procedures, tools and personal competence
Follow supervisor and managers indications and provide feedbacks and proactive hints whenever possible
Key Requirements Skills, experience and qualification
German language Level Proficiency B2,B3, C1 and above.
2years and above experience working in a call center
-
Call Center Agent
2 weeks ago
Nairobi, Nairobi Area, Kenya Vector pro Full time 15,000 - 20,000 per monthJoin Our Team as a Call Center Agent We are in search of a proficient call center agent to be part of our dynamic team, responsible for handling a significant number of incoming and outgoing calls. The right candidate will demonstrate the ability to swiftly learn and internalize scripts, adjusting them when challenges arise during calls. This role involves...
-
Arabic Speaking Call Centre Agents at
1 month ago
Nairobi, Nairobi Area, Kenya Flexi-Personnel Full timeFlexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support....
-
Call Center Agents Job
1 month ago
Nairobi, Nairobi Area, Kenya Staffrite Full timeJob Title: Call Center AgentsHiring Organization: Lipa LaterLocation – Locality: NairobiLocation – Region: KenyaIndustry: FintechJob Type: Full TimeSalary: KES CompetitiveAbout the RoleAct as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's...
-
Call Center QA
2 weeks ago
Nairobi, Nairobi Area, Kenya Jiji Full timeJiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the "Mobile App of the Year |...
-
Call Center QA
1 month ago
Nairobi, Nairobi Area, Kenya Jiji Full timeJiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the "Mobile App of the Year |...
-
Call Center QA
2 weeks ago
Nairobi, Nairobi Area, Kenya Jiji Kenya Full timeJiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services.Salary Range : KSh 30,000 - KSh 50,000/monthSUMMARYWe're looking for a QA Officer to boost our revenue growth...
-
Call Center QA
1 month ago
Nairobi, Nairobi Area, Kenya Jiji Kenya Full timeJiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services.Salary Range : KSh 30,000 - KSh 50,000/monthSUMMARYWe're looking for a QA Officer to boost our revenue growth...
-
Call Centre Agent at
1 month ago
Nairobi, Nairobi Area, Kenya HCS Affiliates Group Full timeHCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she's main task is to coordinate live rider operations and ensure daily...
-
Call Center Teamleader at
2 weeks ago
Nairobi, Nairobi Area, Kenya Ital Global Full timeWe are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spendAbout the Client:A leading private...
-
Call Center Teamleader at
1 month ago
Nairobi, Nairobi Area, Kenya Ital Global Full timeWe are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spendAbout the Client:A leading private...
-
Call Center Quality Analyst at
1 month ago
Nairobi, Nairobi Area, Kenya Poa Internet Full timeWe strongly believe that everyone worldwide should have access to the internet and affordable communication.Mission Statement for this Role:Drive a culture of continuous improvement by providing consistent support from a quality enhancement perspective.Main Responsibilities:- Implement and develop relevant guidelines for assessing service quality levels-...
-
Call Center Agent at
1 month ago
Nairobi, Nairobi Area, Kenya Fulusi Capital Limited Full timeFulusi Capital Limited is a non-deposit taking microfinance institution that was started in the year 2020 with the sole objective of deepening financial inclusion in the rural areas with special emphasis on micro-enterprises run by womenSKILLS AND QUALIFICATIONSDegree or a diploma in a business related course. A minimum of 1 year of experience in a similar...
-
Somali Language Speaking Call Center Agents at
1 month ago
Nairobi, Nairobi Area, Kenya Flexi-Personnel Full timeFlexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support....
-
Call Center Agent
2 weeks ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeFulusi Capital Limited is a non-deposit taking microfinance institution that was started in the year 2020 with the sole objective of deepening financial inclusion in the rural areas with special emphasis on micro-enterprises run by womenSkills And QualificationsDegree or a diploma in a business related course.A minimum of 1 year of experience in a similar...
-
Call Center Agent
1 month ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeFulusi Capital Limited is a non-deposit taking microfinance institution that was started in the year 2020 with the sole objective of deepening financial inclusion in the rural areas with special emphasis on micro-enterprises run by womenSkills And QualificationsDegree or a diploma in a business related course.A minimum of 1 year of experience in a similar...
-
Call Center Agent at
1 week ago
Nairobi, Nairobi Area, Kenya Path Care Kenya Full timePathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups.RESPONSIBILITIESManage inbound and outbound calls in a...
-
Call Center Quality Analyst at
1 month ago
Nairobi, Nairobi Area, Kenya SunCulture Kenya Ltd Full timeSince the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout the roleThe Call Center Quality...
-
Kenya | German Speaking
2 weeks ago
Nairobi, Nairobi Area, Kenya Majorel Kenya Limited Full timeABOUT THE COMPANYMajorel supports clients all over the world to successfully shape their customer relationships. More than 79,000 employees in 41 countries over 127+ sites design and implement customized solutions for this purpose (For updated numbers refer Majorel website ).We create amazing customer experiences that people value and we are proud of. By...
-
Kenya | German Speaking
1 month ago
Nairobi, Nairobi Area, Kenya Majorel Kenya Limited Full timeABOUT THE COMPANYMajorel supports clients all over the world to successfully shape their customer relationships. More than 79,000 employees in 41 countries over 127+ sites design and implement customized solutions for this purpose (For updated numbers refer Majorel website ).We create amazing customer experiences that people value and we are proud of. By...
-
Call Center Quality Analyst
3 days ago
Nairobi, Nairobi Area, Kenya SunCulture Kenya Limited Full timePosition: Call Center Quality AnalystReporting to: HOD Customer ServiceTenure: Full TimeLocation: Nairobi, KenyaAbout SunCultureFounded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. We do this by developing and commercializing life-changing technology that solves the biggest...