Head, Group Internal Consulting

1 week ago

Nairobi, Nairobi Area, Kenya NCBA Full time

ABOUT THE COMPANY

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

JOB SUMMARY

The Head, Group Internal Consulting is responsible for the comprehensive delivery of a portfolio of projects, programs and consulting engagements. This leader will leverage their experience in management consulting as well as deep program management capabilities to serve as the senior point person for a portfolio of programs delivered by their team and at times personally lead some of the most challenging NCBA Group enterprise programs.JOB SPECIFICATIONSAcademic:Master's degree preferred; will consider equivalent work experienceDesired work experience:Minimum of 10 years combined experience in a combination of the following areas:Leading large scale financial services engagements at a major consulting firmSuccessfully managing multiple large-scale programs in a corporate setting (top candidates will be experienced in both the technology and business dimensions of these programs)NCBA VALUESDriven - We are passionate, make bold decisions and learn from our failures. We seek new challenges and appreciate different views constantly raising the bar. We explore our full potential.Open - Our interactions are candid, honest and transparent. We listen to each other and our clients. We are inclusive and always respect each other.Responsive - We are proactive, act quickly and resolutely to deliver results. We put our customer's interests at the heart of all that we do. We keep it simple and seek new ways to improve.Trusted - As a trusted partner we do what is morally, right always. We keep our word. We are accountable and believe in each other.Technical CompetenciesStrong analytical skills and previous experience of analysing business and financial impacts of proposed initiatives and recommending the appropriate actionAbility to develop action plans and successfully oversee the management of large cross-functional teams through implementationStrong conceptual and problem-solving skills, with an ability to develop creative and structured solutionsExperience managing different methodologies e.g. Waterfall, Agile, LeanBehavioural CompetenciesExperience coaching and mentoring a diverse team, preferably in a global environmentExceptional interpersonal, problem solving, team-building and communication skill (including presentation skills - MS PowerPoint)Excellent client service focus, with confidence in working with decision-makers across all levelsA high degree of personal initiative, high level of commitment and an ability to work under time pressureDemonstrate consistent career progression with increasing levels of responsibility

RESPONSIBILITIES

KEY RESULT AREASPerspective % WeightingLeadership/ Supervisory Role (20%)Leading a diverse team of internal consultants/program managers; Primary responsibility is positioning the team as the top of mind partner for all large-scale change in NCBA GroupPartnering with Executive leadership to execute strategic change across NCBA GroupHiring and developing the talent necessary to execute the Internal Consulting Group's visionDeveloping the Internal Consulting Group's vision, strategy and working protocol to be applied by the team in their internal and external engagementsServing as a coach and mentor to the Internal Consulting team to drive the day to day executionProject Management (40%)Developing consulting services capabilities and transformational program management capabilities that drive strategic change across NCBA GroupAccountable for the design, delivery, and quality of programs and solutions across the GroupDriving and ensuring performance of strategic programs by providing program delivery, program office, consultancy and transformation expertiseMonitoring the progress and raising the bar for the internal consulting team to deliver unique solutionsConverting existing project/product issues into solutions, implementing the necessary changes, and overseeing projects/programs from beginning to endUpdating the executive leadership on the status of their respective projects /programsCollaboration (20%)Assisting different departments in advancing their key projects promptly and efficientlyImparting knowledge on consumer needs to the product development teams with a view to influence product strategiesWorking with top management across the business to drive organizational change and commercial excellenceWorking with the internal consulting team to develop solutions and recommendations for management across the businessAnalytics (20%) Identifying gaps and providing practical solutions to business issues through engagement with relevant stakeholders, reviewing business processes, reviewing research material and other relevant information sourcesPreparing reports and recommendations for senior management, project management, and stakeholdersDeveloping appropriate portfolio metrics and reporting to track performance across programs and engagements.

REQUIRED SKILLS

Project management, Reporting, Analytics, Leadership skills, Collaboration

REQUIRED EDUCATION

Post-graduate education

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