Lay Counselor Educator

ABOUT THE COMPANY

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation.

JOB SUMMARY

Perform basic counseling and educational activities to patients, families, communities, following MSF protocols and procedures, to improve the mental health condition of the recipients of service.RequirementsEducationDesirable, formal degree in social work.ExperienceDesirable working experience in related jobsMakes part of the target group of patients and is willing to share his own experiences as a patientLanguagesEnglish + SwahiliKnowledgeComputer literacy (word, excel and internet)CompetenciesResults and Quality OrientationTeamwork and CooperationBehavioural FlexibilityCommitment to MSF PrinciplesStress Management

RESPONSIBILITIES

Actively promote the availability of MSF services.Carry out, individually or in group, basic counseling and/or educational sessions, to patients, their families, hospital staff and/or the community.Refer patients when necessary to other specialists or external actors to provide the best available support.Collect and report specific information related to the target group.Keep files and statistics updated about the counseling and/or educational activities.Give testimonies to patients and in the community on own experiences as a patient.Documents and reports all conducted work, group and individual, educational, and counselling, following the MSF data collection and data privacy SOP.Generates monthly reports to share with the MH department, about the activities done according to the plan.Collaborate with the team members to advance the services to recipients in need. Share feedback and communicate the challenges and achievement with the MHAM regularly.Empower other person with lived experiences of mental disorders to reflect and share their stories.Keep confidential information and files of patient after each session.

REQUIRED SKILLS

Reporting, Written communication, Data collection, Ability to coordinate, Collaboration

REQUIRED EDUCATION

Bachelor's degree