Operations Manager

1 month ago

Nairobi, Nairobi Area, Kenya AfrInsight Consulting Full time

Duties and Responsibilities

The key duties and responsibilities are as follows:

  • Operational Strategy
  • Develop and implement strategic operational plans aligned with the Group's goals and objectives.
  • Identify operational bottlenecks and inefficiencies, and propose solutions for improvement.
  • Collaborate with cross-functional teams to streamline processes and enhance productivity.
  • Process Optimization
  • Develop and maintain standard operating procedures (SOPs) to ensure adherence.
  • Evaluate existing operational processes and systems to identify opportunities for optimization.
  • Implement process improvements to increase efficiency, reduce costs, and enhance quality.
  • Financial Analysis
  • Conduct in-depth analysis of financial data to identify trends, opportunities, and areas for improvement.
  • Prepare regular financial reports and forecasts to support decision-making processes.
  • Monitor budgetary adherence and provide recommendations for cost optimization.
  • Compliance and Risk Management
  • Conduct regular risk assessments of the operations and update the risk register.
  • Implement internal controls and measures to maintain operational integrity and security.
  • Ensure compliance with relevant statutory regulations, industry standards, and Group policies.
  • Identify and mitigate operational risks to safeguard Group assets and reputation.
  • Team Management
  • Lead and mentor a team of operations staff, providing guidance and support to foster professional growth.
  • Set clear performance objectives and provide regular feedback to ensure team effectiveness.
  • Foster a culture of collaboration, accountability, and continuous improvement within the operations team.

Education

Bachelor's degree in Operations Management, Finance, Business Administration, or a related Bachelor's degree in a business-related field from an academic institution recognized by the Commission for University Education.

Professional Qualifications

CPA (K), ACCA, CIMA or an equivalent professional qualification.

Membership to a relevant professional body such as the Institute of Certified Public Accountants (ICPAK), Association of Chartered Certified Accountants (ACCA) or a relevant professional body.

Experience

Minimum of seven (7) years' relevant operations, finance or audit (internal or external) experience, with a minimum of 3 years as an Operations Manager in a multinational organisation.

Background in the aviation industry logistics will be an added advantage.

Technical Skills

  • Proven experience in operations management with a focus on management accounting in the aviation logistics sector. Prior experience of business improvement with quantifiable outcomes.
  • Strong financial data analytics with the ability to interpret data and make strategic recommendations.
  • Excellent leadership and team management capabilities with a track record of building and developing high-performing teams.
  • Proficiency in process improvement methodologies and project management principles.
  • Proficiency in information systems ERP and generally used finance and accounting software.
  • Proficiency in Microsoft office suite and business analytic tools.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Proficient skills in the following: budgeting, forecasting, cost control, management accounting, reconciliations, and operations reporting.
  • An analytical mind with a high sense of risk awareness. Commercial and business acumen.
  • Ability to articulate operational data and analytics to a variety of stakeholders.

Interpersonal Skills

  • Leadership and people management and development skills.
  • Strong time-management and organization skills.
  • Ability to work with the Board and Senior Management of the Group.
  • Ability to represent and protect the company's interests against third parties or external parties including competitors, customers, suppliers and regulators.
  • Negotiation skills and the ability to develop close working relationships Group wide.
  • Strong problem-solving ability. Sensitivity to working with diverse cultures.
  • Self-drive, energy, candor, assertiveness, and humility.
  • A keen eye for detail and desire to probe into data further.
  • Excellent communications skills - written / verbal communication, interpersonal and presentation skills. Ability to multi-task and work under pressure.

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