Senior Complaints and Investigations Officer

1 month ago


Nairobi, Nairobi Area, Kenya Kenya National Commission on Human Rights Full time

ABOUT THE COMPANY

The Kenya National Commission on Human Rights (KNCHR) is an autonomous national human rights institution, established by the Kenya National Commission on Human Rights Act, 2011. It is a successor to the body of the same name established by an earlier Act of Parliament in 2002. The original KNCHR became operational in July 2003, and following the promulgation of the Constitution of Kenya in August 2010, was legally reconstituted as the Kenya National Human Rights and Equality Commission (under Article 59 of the Constitution). The 2011 legislation restructured the body, assigning the equality function to a new National Gender and Equality Commission and reestablishing the name of the KNCHR.

JOB SUMMARY

Skills, Experience and Minimum QualificationsBachelor's degree in law from a recognized universityPost graduate Diploma in law (from Kenya school of law)Advocate of the Kenya High Court3 years of service in a comparable position from a reputable organizationCommunication skillsLeadership and supervisory skillsGood understanding of Alternative Dispute Resolution methodsAnalytical skills for complaints handling/processing skillsInterpersonal skillsOrganizational skillsAbility to work under pressureAbility to lead and manage teamsProblem solving skillsComputer literacyMeet the requirements of Chapter Six of the Constitution of Kenya

RESPONSIBILITIES

Implements complaints processing systems for efficient and effective management of human rights complaints.Reviews research and preliminary investigations' reports on alleged human rights violations and assesses if the complaint warrants further investigations.Undertakes investigations (including Rapid Response Missions and other investigations) of human rights violations, under the guidance of head of investigations, towards prompt resolution of human rights complaints.Reviews the received complaints and refers those outside the mandate of the Commission to appropriate agencies for resolution and promotion of Commission's complaints referral mechanisms.Creates public awareness of human rights complaints processing towards enhancing access to Commission's complaints processing service by members of the public.Assists in preparation of directorate reports on conducted investigations and the remedial actions taken by the commission towards resolution of the complaints.Supports in the preparation of periodic reports and work planning of the directorate.

REQUIRED SKILLS

Constitutional law, Legal analysis, Judicial processes and litigation

REQUIRED EDUCATION

Bachelor's degree



  • Nairobi, Nairobi Area, Kenya Kenya National Commission on Human Rights (KNCHR) Full time

    The Kenya National Commission on Human Rights (KNCHR) is an independent National Human Rights Institution created by Article 59 of the Constitution of Kenya 2010 and established by the Government of Kenya through an Act of Parliament (the Kenya National Commission on Human Rights Act, 2011) and under the United Nations Paris PrinciplesJob PurposeThis...


  • Nairobi, Nairobi Area, Kenya Kenya National Commission on Human Rights (KNCHR) Full time

    The Kenya National Commission on Human Rights (KNCHR) is an independent National Human Rights Institution created by Article 59 of the Constitution of Kenya 2010 and established by the Government of Kenya through an Act of Parliament (the Kenya National Commission on Human Rights Act, 2011) and under the United Nations Paris PrinciplesJob PurposeThis...

  • Investigator at

    4 weeks ago


    Nairobi, Nairobi Area, Kenya International Rescue Committee (IRC) Full time

    The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.SummaryAs an Investigator, you support IRC Country Programs in Somalia, Kenya, Sudan, Uganda, and South Sudan. Your main responsibility is to conduct investigations into violations of the IRC Way, including the misuse of grant funds. You are...


  • Nairobi, Nairobi Area, Kenya Commission On Administrative Justice "Office of the Ombudsman" Full time

    ABOUT THE COMPANYThe Commission on Administrative Justice (CAJ) also known as the Office of the Ombudsman is a Constitutional Commission established under Article and Chapter Fifteen of the Constitution, and the Commission on Administrative Justice Act, 2011. The Commission has a mandate, inter-alia, to investigate any conduct in state affairs or any act or...


  • Nairobi, Nairobi Area, Kenya Kenya Deposit Insurance Corporation Full time

    KDIC is a statutory institution established under the Kenya Deposit Insurance Act, 2012 (KDI Act, The Corporation is mandated to provide a deposit insurance scheme for customers of member institutions, to provide incentives for sound risk management and generally promote the stability of the financial system and prompt resolution.Duties and responsibilities...

  • Investigation Officer

    1 month ago


    Nairobi, Nairobi Area, Kenya Kenya Deposit Insurance Corporation Full time

    ABOUT THE COMPANYThe Kenya Deposit Insurance Corporation (formerly Deposit Protection Fund Board) is a significant player in the financial sector as it provides a safety-net for the savings, banking and payments systems in the Republic of Kenya.JOB SUMMARYRequirements for Appointment:At least three (3) years' relevant work experience.Bachelor's degree in any...


  • Nairobi, Nairobi Area, Kenya The Commission on Administrative Justice (Office of The Ombudsman) Full time

    The Commission on Administrative Justice (CAJ) also known as the Office of the Ombudsman is a Constitutional Commission established under Article and Chapter Fifteen of the Constitution, and the Commission on Administrative Justice Act, 2011DUTIES AND RESPONSIBILITIES:Interviewing complainants and informants and preparing statements; Drafting preliminary...


  • Nairobi, Nairobi Area, Kenya Kenya Deposit Insurance Corporation Full time

    KDIC is a statutory institution established under the Kenya Deposit Insurance Act, 2012 (KDI Act, The Corporation is mandated to provide a deposit insurance scheme for customers of member institutions, to provide incentives for sound risk management and generally promote the stability of the financial system and prompt resolution.Duties and...


  • Nairobi, Nairobi Area, Kenya Kenya Deposit Insurance Corporation Full time

    ABOUT THE COMPANYThe Kenya Deposit Insurance Corporation (formerly Deposit Protection Fund Board) is a significant player in the financial sector as it provides a safety-net for the savings, banking and payments systems in the Republic of Kenya.JOB SUMMARYRequirements for Appointment:Minimum eight (8) years of relevant work experience, with five (5) years in...


  • Nairobi, Nairobi Area, Kenya Commission On Administrative Justice "Office of the Ombudsman" Full time

    ABOUT THE COMPANYThe Commission on Administrative Justice (CAJ) also known as the Office of the Ombudsman is a Constitutional Commission established under Article and Chapter Fifteen of the Constitution, and the Commission on Administrative Justice Act, 2011. The Commission has a mandate, inter-alia, to investigate any conduct in state affairs or any act or...


  • Nairobi, Nairobi Area, Kenya AAA Growers Full time

    AAA Growers is one of the leading exporters of premium & prepared vegetables from Kenya and the largest commercial grower and exporter of chillies from Kenya. We aim to provide quality products which redefine what innovative, healthy and delicious vegetables should be.Job objective As the Senior Technical Officer, you will give pack house technical support...

  • Office Assistant

    2 days ago


    Nairobi, Nairobi Area, Kenya Office of the Data Protection Commissioner Full time

    ABOUT THE COMPANYWHAT WE DOThe Data Protection Act spells out the functions to be carried out by the Office of The Data Protection Commissioner. These include;Overseeing the implementation of and being responsible for the enforcement of the Data Protection Act.Establishing and maintaining a register of data controllers and data processors.Exercising...


  • Nairobi, Nairobi Area, Kenya Anti-Counterfeit Agency (ACA) Full time

    ABOUT THE COMPANYThe Anti-Counterfeit Agency was established under the Anti-Counterfeit Act 2008 as a State Corporation with the mandates to enlighten and inform the public on matters relating to counterfeiting, combat counterfeiting, trade and other dealings in counterfeit goods, devise and promote training programs to combat counterfeiting and co-ordinate...


  • Nairobi, Nairobi Area, Kenya Council for Legal Education Full time

    Council for Legal Education (the 'Council') is statutory body constituted under the Legal Practitioners Act (Chapter 27:07). The Council was established in 1992. The Council's principal governing legislation is the Legal Practitioners ActJob SpecificationsThe duties and responsibilities at this grade will entail: - Participating in enforcing quality...


  • Nairobi, Nairobi Area, Kenya Technical University of Mombasa Full time

    A university of global excellence in advancing Knowledge, science and Technology. To provide leadership and outstanding programmes by engaging in scholarly reflection, cultivating critical thinking and advancing creative problem-solving skills in the fields of engineering, the sciences, business and related areas that benefit society.Reporting to: Senior...


  • Nairobi, Nairobi Area, Kenya World Food Programme (WFP) Full time

    The World Food Programme is the food assistance branch of the United Nations and the world's largest humanitarian organization addressing hunger and promoting food security.JOB PURPOSEThe job holder will support the office of the Inspections and Investigations with Digital Forensics investigations Under the direct supervision of the Forensics Investigations...


  • Nairobi, Nairobi Area, Kenya Secours Islamique France (SIF) Full time

    Founded in 1991, Secours Islamique France (SIF) is a NGO devoted to social and humanitarian assistance and development aid in France and the world. SIF is a 23 year-old NGO guided by the Islamic values of solidarity and respect for human dignity and by the humanitarian principles of neutrality, independence and impartiality.GENERAL DESCRIPTION OF THE...

  • Legal Officer at

    3 weeks ago


    Nairobi, Nairobi Area, Kenya United Nations Environment Programme (UNEP) Full time

    The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the world's environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the environment.Responsibilities:...


  • Nairobi, Nairobi Area, Kenya SunCulture Kenya Ltd Full time

    Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout the Role The Senior Field Credit...


  • Nairobi, Nairobi Area, Kenya Kenya Maritime Authority Full time

    Kenya Maritime Authority was set up in June 2004 as the semi-autonomous agency in charge of regulatory oversight over the Kenyan maritime industry. As the pacesetter of the Kenyan maritime industry, the Authority seeks to strengthen maritime administration in Kenya through enhancement of regulatory and institutional capacities for maritime safety and...