Coordinator, Survivor Services at

3 weeks ago

Nairobi, Nairobi Area, Kenya International Justice Mission (IJM) Full time
We are a global team of lawyers, investigators, social workers, community activists and other professionals.

We work to protect the poor from violence through 17 field offices throughout Africa, Latin America and South and Southeast Asia-and 95% of us are at work in our own countries.

But we don't work alone.

Responsibilities:
Participate in development of networks of care with other stakeholders that empower clients towards restoration;
Participate in advocacy forums for communities around community justice centers to increase social demand for survivors to file complaints and follow up on their cases through completion;
Participate in the development & implementation of survivor-related policies and strategies to ensure the achievement of survivor-related outcomes and sub-outcomes while observing best practices;

Ensure internal information management with relevant departments within the confines of shared confidentiality to ensure the success of the multidisciplinary approach to service delivery for the survivors.

;
Participate in planning and delivery of trauma-informed care and related training for partners and stakeholders to ensure survivor sensitivity within the criminal justice system;
Complete needs assessments and accomplish aftercare successful outcome forms for all IJM clients in the caseload while strictly observing the aftercare security policy;
Do a risk assessment of every aftercare client with the view of establishing the risk level and the best social work intervention;
Develop treatment plans that clearly articulate how the client's needs will be met including the reintegration plan;
Participate in restoration of clients once the treatment plan has been completed; Consistently document services provided to clients in the case management system; Participate in Case Determination Panels;
Ensure proper documentation of survivor-related activities and services in relevant data forums;

Participate in the planning and coordination of Survivor-focused events and activities; Ensure proper coordination of survivors, counselors, and staff in the provision of timely and quality counseling services.

Participate in IJM programs of professionalism and spiritual formation;
Any other duty assigned by the Senior Manager Survivor Services and Kenya Field Office Country Director.

Requirements:
Degree in Social Work/Counseling Psychology or equivalent. A Master's degree in Social Work or a related field is an added advantage;
At least three (3) years of professional experience practicing as a social worker in a reputable
organization and/or providing counseling or psychotherapy to victims of trauma;
Proven experience in successful networking with service providers including resource mapping;
Valid Certificate of Good Conduct;
Excellent report writing skills.
Well-versed in trauma-focused models, principles, and processes;
Strong ethical and professional adherence to social work code of ethics;
Advocacy and social justice skills;
Clear, concise, and effective written and oral communication skills in English and Kiswahili; and
Excellent advocacy skills.

Critical Qualities:
Respect and value for diverse cultural backgrounds and practices;
Excellent listening skills;
High emotional intelligence;
Effective team player;
Able to work effectively in a multi-disciplinary and multi-cultural environment; Result-oriented and self-motivated;
Critical thinking and problem-solving skills, partner engagement, and management skills; Strong passion for survivor well-being and a passion for IJM's goals;
Advocacy and social justice orientation; and
Exceptionally high levels of honesty and integrity.

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