Technical Lead

4 days ago


Nairobi, Nairobi Area, Kenya SAFARICOM Full time

ABOUT THE COMPANY

Safaricom, Ltd is a leading mobile network operator in Kenya. It was formed in 1997 as a fully owned subsidiary of Telkom Kenya. In May 2000, Vodafone Group Plc of the United Kingdom acquired a 40% stake and management responsibility for the company. Safaricom employs over 1,500 people mainly stationed in Nairobi and other big cities like Mombasa, Kisumu, Nakuru and Eldoret in which it manages retail outlets. Currently, it has nationwide dealerships to ensure customers across the country have access to its products and services.

JOB SUMMARY

QualificationsUniversity Degree in computer science or engineering 7+ years in software development and integration in the telecom domain with 5+ years in management position. Experience working with Integration APIs and CRM Systems.

RESPONSIBILITIES

Project delivery & rollout- Have an E2E accountability for strategy, planning, execution and delivery of robust technical solutions within the domain. Ensure all projects assigned are delivered on time and meet the organization's quality standards.Delivery - Lead the design, development, and rollout of complex enterprise integrations across various upstream channel systems and downstream BSS and OSS platforms e.g., billing, provisioning, HLR etc.Modernization - Responsible for architecture evolution towards cloud-native platforms and adoption of AI in BSS systems.Processes Automation - E2E accountability for business process optimization and re-engineering.Leadership & HR management – Mentor a team of engineering managers and software engineers to ensure an engaged and motivated team. Lead in adoption of agile delivery practices. Build the skillset according to the fit for future programs. Undertake quarterly, bi-annual and annual team performance management. Execute regular team and one-on-one engagements.Financial management – budget planning, budget rollout execution, vendor management, contract compilation & monitoring.Thought Leadership - Stay up to date on the latest trends and innovations in integration and CRM technologies and influence peers and industryStakeholder Engagement - Partner with business stakeholders across various business units to understand user stories, prioritize them based on impact and translate them into technical solutions.Governance and compliance -Ensure that technical solutions are compliant to all documented Safaricom coding standards, best practices and security standards.

REQUIRED SKILLS

Project management, Project preparation and planning, Project implementation

REQUIRED EDUCATION

Bachelor's degree


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