Data and Analytics Manager
7 days ago
ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services.
Job Overview- The Global Data & Analytics Manager for Strategic Marketing will play a crucial role in the Strategic Marketing department, overseeing Sales, Marketing, and Customer Experience.
- The role will empower decision-makers with real-time and right-sized data insights and recommendations to improve performance and inform strategies.
- This role requires an ability to work cross-functionally with country teams and key central functions to develop and maintain strong business and technology relationships.
- Business intelligence, reporting & data visualization for Strategic Marketing
- Ad-hoc and project-related analytics and performance insights
- Strategic planning and budgeting / forecasting related to Strategic Marketing
- People leadership, including direct leadership of data analysts and indirect leadership of country data analysts
- Management of processes, systems, and standards for Strategic Marketing reporting and analytics
- Business Intelligence, Reporting & Monitoring (approx 30%):
- Develop effective business intelligence strategies and analytics / visualization solutions for Strategic Marketing
- Design, develop, and own interactive Tableau dashboards to track key performance indicators
- Generate regular Strategic Marketing reports, including monthly performance reviews and quarterly "Deep Dives" on performance and other key topics
- Analytics & Insights (approx 20%):
- Conduct ad-hoc rigorous analysis to evaluate strategic marketing performance and form new insights
- Oversee analytics projects to extract, manage, and analyze strategic marketing data from multiple applications or sources
- Work closely with EEA Data to develop and validate predictive models, forecasts, or other data tools for strategic marketing
- Strategy & Planning (approx 20%):
- Work with Strategic Marketing leadership and EEA markets to ensure strategies and plans are data-driven and informed by analytical insights
- Provide leadership and rigor in the development of Strategic Marketing performance targets for each market and for EEA on a consolidated basis
- Design, scope out, implement, manage, and monitor specific projects and initiatives to improve the accuracy, effectiveness, and/or efficiency of EEA's Strategic Marketing analytics and business intelligence outputs
- Management, Training & Capacity Development (approx 20%):
- Lead a team of analysts, including full responsibility for coaching and their professional development
- Manage the team's work plan and workload to ensure delivery of agreed goals
- Coach country analysts to develop their analytical skills or their capacity to build localized dashboards and data views
- Processes, Systems & Standards (approx 10%):
- Document and standardize business rules and definitions for key processes and metrics to ensure alignment of all stakeholders
- Work closely with other stakeholders and data users across the company to create and maintain controls systems and review standards
- At least 6–10 years work experience in fields such as data analysis, statistics, financial analysis, business analysis, or similar
- Exceptional analytical skills and business judgement, with the ability to synthesize and interpret qualitative and quantitative data into practical strategy recommendations
- Able to query databases using SQL, experienced with data visualization tools, financial modelling using Excel, and comfortable with basics of database management, data engineering, basic accounting, and financial reporting
- Outstanding communication skills, with the ability to influence key stakeholders to make evidence-backed and rational decisions
- Experience building, inspiring, leading teams with a wide variety of levels, experience, and capabilities
- Strong experience and capability in commercial strategy, especially with pricing, customer segmentation, customer experience, and customer value management
- Skilled in project management, with an exceptional ability to collaborate, influence, and execute against strategy
- Excitement about EEA's mission and a deep desire to make an impact on off-grid and financially underserved customers in sub-Saharan Africa
Language(s): English, French is a plus
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