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Workshop Supervisor at
1 month ago
JOB OUTLINE:
The Workshop Supervisor is to profitably manage the operation of Service Workshop - Specialisation, General Bay, Hydraulic and track-shop, Equipment Test benches.
Conduct technical development, OJT (On the Job Training) - for both trainees and senior service technicians based on their individual learning plan and provide professional guidance to increase its effectiveness.
MAIN DUTIES AND RESPONSIBILITIES:
Provide customers with level of support associated with the Caterpillar product range.
Successfully implement Key Performance Indicators (KPI's) especially work order closing, last labour to invoice, contamination control and other critical projects and initiatives.
Continually develop the staff with a view to improving work quality, efficency and developing them personally to reach their optimal output.
Appropriately schedule the jobs coming into the service department and communicating the same to superior and to the customers with changes promptlyPERSON SPECIFICATION:
BSc Mechanical/Electrical engineering or in an Engineering related
discipline with 5 years experience in earthmoving equipment environment Supervisory or/and people management experience.
Proven administrative, leadership and interpersonal skills with ability to impart knowledge and skills to a multi-disciplinary team
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