Receivables Clerks

ABOUT THE COMPANY

Gilani's Distributors is a dominance in the distribution sector and is well known and respected. This is evidenced by the increased presence of our trucks ferrying goods on roads throughout the Rift Valley, Central, Nairobi, Nyanza, Mombasa Coastal region and the Western corridor of Kenya.

JOB SUMMARY

The Receivables clerk will report to the Senior Accountant – Receivables and provide support in processing customer invoices, collections, and maintaining accurate customer records. He/she will provide administrative support to the regional sales team as well as manage the order fulfillment process. He/she will play a critical role in ensuring timely and accurate management of accounts receivables, orders, maintaining inventory records and coordinating with other departments to ensure efficient operations.

RESPONSIBILITIES

Invoice Processing:
• Assist in reviewing and processing customer invoices, ensuring accuracy, proper coding, and approvals.
• Generate and distribute invoices to customers, following established procedures.
• Maintain accurate records of customer transactions and billing information.Collections Support:
• Prepare and send collection reminders and statements to customers.
• Reconciling customer accounts and resolving payment issues.
• Follow up of overdue payments and ensuring cheques are collected on delivery
• Posting and allocating payments received on respective customer accounts
• Issuing credit notes to customers correctly
• Prepare and send daily debtors reports by 12noon.
• Maintaining accurate records for all customers details.
• Sending account opening forms and documentations to HQ
• Sending purchase and sugar boards documentation within 2 days from date in
• Following up on bounced cheques aggressively
• Postings of cheques and truck till payments on the trip charts
• Updating Trip chart report daily on the tracker
• Preparing and sending daily Trip chart reports by
• Reconciling Trip Charts to zero within 24hrs after date in.
• following up on the drivers and TSO in case of a short.
• checking if all the returns have been stocked in on the trip chart.
• Ensuring current cheques received have been banked.Customer support:
• Respond to customer inquiries, provide product information and provide support related to billing, payments, and account balances.
• Attend to Self-Collection and Cash and Carry Customers and send a daily reconciliation template of the day's sales.
• Create trip charts after loading and CAP generation and ensure the correct drivers name is indicated on the Trip Chart.
• Collaborate with the sales and customer service teams to address customer concerns and inquiries.
• Assist the sales team in processing sales orders, invoices, and other relevant documents.
• Maintain and update customer databases, ensuring accuracy and completeness of information. Warehouse support
• Responsible for document management and sending of all warehouse documents to HQ on a daily basis.

REQUIRED SKILLS

Customer service, Accounting, Auditing of accounts, Payment collection, Documentation and record keeping

REQUIRED EDUCATION

Bachelor's degree