Program Support Officer at
1 month ago
Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict.
General Position SummaryProgram Support Officer will provide general administrative support for USAID Nawiri (for program Heads and technical teams based in the country office/Nairobi) and across overall program operations and liaising with the National and County government in managing government agreements and other requirements.
The position holder will provide targeted support for all USAID Nawiri teams across the field offices in Turkana and Samburu where central teams are organizing activities, events or processes, overall program support tasks including daily administrative workflows, logistical support for conference & meetings, compile periodic program reports and follow closely the procurements, finance and P&C need of the project - as well as broader engagement with government as stipulated in detail in the job function section.
Essential Job ResponsibilitiesGeneral Project Administration:
Manage the daily administrative workflow of the USAID Nawiri Project under the Chief of Party.
This includes providing basic administrative support, including scheduling meetings, taking notes, managing letters and invitations, updating the team calendar with events such as training, completing forms, updating program documents, and streamlining Nawiri processes and procedures.
Conference/Meeting Logistics Support:
Assist with the logistical coordination and planning of meetings and conferences (which includes venue arrangement, workshop materials, event participant travel & accommodation) working closely with Program team and Operations team.
Procurement:
Assist Program team in procurement processes including procurement planning, raising PR and following closely with Procurement Coordinator the progress of ongoing procurements.
Travel:
Assist travel arrangement for USAID Nawiri team, including reserving and booking flights, booking accommodation, preparing TARs and other travel details as necessary.
Coordinate with procurement, logistics, security, finance, administration, and People & Culture teams to ensure operational systems support field activities.
People & Culture Support (Hiring): Assist USAID Nawiri CoP in recruitment process - which includes raising PRF for open vacancies and following closely with P&C for a timely recruitment process.
HR Support (Team Movement & Leave Balances): Track USAID Nawiri team leave plans and, working closely with P&C, update team leave balances.
Also, provide a periodic summary update of team leave plans and balances with the USAID Nawiri CoP & Component Leads.
Support assessments, evaluations, and monitoring surveys relevant to Nawiri component including support in the development of Scopes of Work, survey tools, trainings, and management of data collectors.
Provide administrative support in preparing procurement and expense requests, following up with relevant departments for field activities.Prepare accurate and timely monitoring and field reports on a weekly basis and other project documentation as required.
In coordination with the MEL team, monitor the implementation of activities through regular field visits and assessments to ensure program quality and impact.
Team Coordination Support:
Support cross-team administrative coordination: with the SLT, Field, program, operations, and finance teams to ensure timely operations support for Nawiri Program activities implementation.
Meeting Management and Notetaking:
Manage the organization and record the Nawiri Leadership Team Nawiri meetings.
This includes producing agenda documents (where required) and taking notes during team meetings and disseminating them in a timely manner, always highlighting action points.
Support following up on action points as necessary.Filing and Folder Tracking:
Support Nawiri with structuring, updating and overall maintaining a filing system accessible to all program stakeholders.
Ensure key files are appropriately maintained including, agreement documents with various NGO and Private sector partners, reports, research documents, discussion papers, videos, posters, etc.
Communications Support:
Team Communications:
Assist the SLT and Field Directors in managing communication flows within and across program teams, including across Nairobi and county-based teams.
Ensure communication flow protocols are in place.Product Communications:
Support communications team to publish, produce and distribute internal and external communications to facilitate learning throughout the project. Keep track and manage dissemination plans and progress against them. Procure graphics. Facilitate connecting with HQ digital library and posting on internal and external sites. Ensure Nawiri information held within the site is accurate and up to date, creating communications resources when requested,
Organizational Learning
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to BeneficiariesMercy Corps team members are expected to support all efforts toward accountability, specifically.
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values always and in all in-country venues.
Supervisory Responsibility:
None
Accountability
Reports Directly To:
USAID Nawiri Chief of Party
Works Directly With:
Nawiri SLT, including DCOP, Implementation Director, Program Quality and Learning Director, Technical advisors and leads including Component Leads & Field/Area Coordinators, Operations, Finance, and HR Team members.
RequirementsKnowledge and Experience
Two or three years of general administration or program support experience is required.
A university degree or equivalent in a related field (community development, business, accounting, international relations, political science) is required.
Excellent oral and written English skills are required.Proven interest and commitment to humanitarian and development issues.
Excellent organizational skills:
the ability to work independently & productively in a fast-paced environment and to effectively see projects through from start to finish.
Flexible work attitude and demonstrated creativity: the ability to work productively in a team environment and the ability to problem solve creatively with minimal guidance.
Excellent Computer skills (especially Microsoft Excel, Word, and Outlook)Success Factors
Must be confident, self-starter, an independent thinker.
Strong organizational, interpersonal and communication skills
Team oriented; Demonstrated ability to work effectively with diverse groups of people.
Excellent communication skills, written and oral are required.
Demonstrated cultural sensitivity and appropriate flexibility.
Excellent organizational skills with ability to successfully manage multiple tasks.
Multi-tasking, prioritizing, problem solving and simultaneous attention to detail are essential.
The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
We have other current jobs related to this field that you can find below
-
Nairobi, Nairobi Area, Kenya Kenya Community Support Centre Full timeThe Kenya Community Support Center (KECOSCE) was founded in 2006 and has been working in the coastal region of Kenya, it was established to address democratic governance, socio‐economic and youth concerns with a focus on the coast of Kenya.BACKGROUNDKenya Community Support Centre (KECOSCE) is a Kenyan National NGO active in the Coast, Northern Kenya and...
-
Nairobi, Nairobi Area, Kenya We Effect Full timeWe Effect (formerly Swedish Cooperative Centre) was funded in 1958. We are a development cooperation organisation applying a long-term, rights based approach in order to effect change. Our guiding principle is support to self-help initiatives. We work in 25 countries across four continents, from Guatemala, via Zambia and Moldova to the...
-
Program Support Specialist at
2 weeks ago
Nairobi, Nairobi Area, Kenya CARE Full timeCARE International is a major humanitarian agency delivering emergency relief and long-term international development projects.SummaryWe are seeking a highly organized and versatile individual to join our team. As a Program Support Specialist, you will play a key role in supporting various aspects of our organization, including procurement, finance, event...
-
Program Support Specialist at
1 month ago
Nairobi, Nairobi Area, Kenya CARE Full timeCARE International is a major humanitarian agency delivering emergency relief and long-term international development projects.SummaryWe are seeking a highly organized and versatile individual to join our team. As a Program Support Specialist, you will play a key role in supporting various aspects of our organization, including procurement, finance, event...
-
Protocol Assistant G-4
1 week ago
Nairobi, Nairobi Area, Kenya United Nations Officer at Nairobi Full timeJOB SUMMARYCompetenciesPROFESSIONALISM:Ability to undertake basic research and gather information from standard sources;Demonstrates ability to apply good judgment in the context of assignments given;Ability to perform analysis, modeling and interpretation of data in support of decision-making;Shows pride in work and in achievements; Demonstrates...
-
Senior Program Support Assistant at
1 month ago
Nairobi, Nairobi Area, Kenya International Organization for Migration (IOM) Full timeEstablished in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partnersSummaryUnder the overall supervision of the Senior Programme Coordinator (EPC) and the direct supervision of the Durable Solutions Consortium Coordinator, the Senior Programme...
-
Intern – Program and Communications Support
2 weeks ago
Nairobi, Nairobi Area, Kenya We Effect Organisation Full timeABOUT THE COMPANYWe Effect (formerly Swedish Cooperative Centre) was funded in 1958. We are a development cooperation organisation applying a long-term, rights based approach in order to effect change.Our guiding principle is support to self-help initiatives. We work in 25 countries across four continents, from Guatemala, via Zambia and Moldova to the...
-
Intern – Program and Communications Support
1 month ago
Nairobi, Nairobi Area, Kenya We Effect Organisation Full timeABOUT THE COMPANYWe Effect (formerly Swedish Cooperative Centre) was funded in 1958. We are a development cooperation organisation applying a long-term, rights based approach in order to effect change.Our guiding principle is support to self-help initiatives. We work in 25 countries across four continents, from Guatemala, via Zambia and Moldova to the...
-
Human Resources Assistant
2 days ago
Nairobi, Nairobi Area, Kenya United Nations Officer at Nairobi Full timeJOB SUMMARYEducationCompletion of secondary education/high school diploma is required.Supplementary courses or additional training and certification as ERP Human Resources (HR) Partner, is desirable.Working knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting, is desirable.Work ExperienceA...
-
Nairobi, Nairobi Area, Kenya United States International University - USIU Africa Full timeUnited States International University - Africa is located in the Kasarani area, off Thika Road in the suburb of Kenya's capital city of Nairobi. The university is an independent, not-for-profit institution serving 6512 students representing 69 nationalities.Job SummaryReporting to Director, MasterCard Foundation Scholars Program at USIU-Africa, the office...
-
Program Officer
2 weeks ago
Nairobi, Nairobi Area, Kenya Mercy Corps Full timeMercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict.General Position SummaryThe Program Officer- Energy is a key member of the program team supporting Isiolo, Samburu and Marsabit Counties and will report to the Marsabit County...
-
Program Officer
1 month ago
Nairobi, Nairobi Area, Kenya Mercy Corps Full timeMercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict.General Position SummaryThe Program Officer- Energy is a key member of the program team supporting Isiolo, Samburu and Marsabit Counties and will report to the Marsabit County...
-
Protocol Assistant G-5
1 week ago
Nairobi, Nairobi Area, Kenya United Nations Officer at Nairobi Full timeJOB SUMMARYEducationCompletion of secondary education/ high school diploma is required.Supplementary training in a field relevant to the post is desirable.Work ExperienceA minimum of five (5) years of experience in general office administration is required.The minimum years of relevant experience is reduced to three (3) years for candidates who possess a...
-
Programs Officer
2 weeks ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeNGO Job opportunities in Kenya. Job DescriptionThe Program Officer works closely with the Chief Operating Officer, Nairobi Office and Program Team to ensure that standards and procedures set out in relevant NA documents are followedacross the program portfolio and provide support in all areas of Program team's work as needed.Key Responsibilities:Assists...
-
Programs Officer
1 month ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeNGO Job opportunities in Kenya. Job DescriptionThe Program Officer works closely with the Chief Operating Officer, Nairobi Office and Program Team to ensure that standards and procedures set out in relevant NA documents are followedacross the program portfolio and provide support in all areas of Program team's work as needed.Key Responsibilities:Assists...
-
Programs Officer at
2 months ago
Nairobi, Nairobi Area, Kenya Norwegian Aid Full timeThe Program Officer works closely with the Chief Operating Officer and Program Team to ensure that standards andprocedures set out in relevant NA documents are followedacross the program portfolio and provide support in all areas ofProgram team's work as needed.Key Responsibilities:Assists Senior Management Team in coordinating andpreparing for meetings,...
-
Program Officer
2 weeks ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeNGO job vacancies in Kenya. Position SummaryThe Program Officer will play a crucial role in supporting various programs implemented by Teach For Kenya, with primary focus on initiatives such as "Let Girl Thrive," "Utopia," "Girl Rising," "ProFuturo," and the Capstone Project.Position Summary The Program Officer will play a crucial role in supporting various...
-
Program Officer
1 month ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeNGO job vacancies in Kenya. Position SummaryThe Program Officer will play a crucial role in supporting various programs implemented by Teach For Kenya, with primary focus on initiatives such as "Let Girl Thrive," "Utopia," "Girl Rising," "ProFuturo," and the Capstone Project.Position Summary The Program Officer will play a crucial role in supporting various...
-
Programs Officer
1 week ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeNGO careers in Kenya. The Program Officer works closely with the Chief Operating Officer and Program Team to ensure that standards andprocedures set out in relevant NA documents are followed across the program portfolio and provide support in all areas ofProgram team's work as needed.Read>>CV Revamp: How to Modernize It for the Digital AgeKey...
-
Program Officer at
1 month ago
Nairobi, Nairobi Area, Kenya Teach for Kenya Full timeTFK seeks to build a leadership force for the country that will catalyze systemic change in their communities to ensure that every Kenyan child unlocks their potential and is equipped to design a successful future for themselves. We aim to do this by recruiting talented young Kenyan leaders into a two-year teaching fellowship.Position SummaryThe Program...
