IT Coordinator

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties
Responsibilities

Ensure to manage daily operations related to IT
Installing and configuring computer systems
Diagnosing hardware and software faults
Troubleshooting connectivity problems
Assigning rights and access to systems
To provide a high level of operational stability for property based technology.
Resolves complex problems in consultation with other senior IT resources
Provides training/guidance to less experienced staff.
Recommends improvements on established incident management processes.
Assists in maintaining ACCOR IT standard guidelines.
Ensure monitoring of ALL recovery system (tape backup and virus protection)
Provide escalated support to Technology Services staff.

Qualifications

Bachelors degree in Information Technology or related field
Proven experience as an IT Coordinator or in a similar role
Knowledge of Windows Operating System
Competency using a variety of computer software
Strong interpersonal and problem solving abilities

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