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Head of Culture

4 months ago


Nairobi, Nairobi Area, Kenya INKOMOKO Full time

ABOUT THE COMPANY

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.
Founded in 2012, Inkomoko has worked with more than 41,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.
Inkomoko has +250 staff in 20 offices across Rwanda, Kenya, and Ethiopia, and is expanding in 2023 into South Sudan. Through Inkomoko's 2030 strategic plan, we are adding 4 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund.

JOB SUMMARY

This is a new position for Inkomoko, with the opportunity to build and foster a diverse and inclusive organizational culture, steer transformative change initiatives, and implement cutting-edge technology within the People & Culture (P&C) function to support strategic objectives. As the Head of Culture & Change Initiatives, you will be responsible for driving organizational culture transformation, leading change initiatives, leading our expansion agenda in line with P&C and integrating technology solutions This role requires a blend of leadership, innovation, and strategic thinking to create a culture that fosters adaptability, innovation, and continuous improvement.Minimum QualificationsThe ideal candidate is a dynamic leader with a robust background in HR technology, change management, and cultural development. For this role, the successful candidate will have these qualities:Bachelor's Degree in Organizational Psychology, HRM, Organizational Development, or a related field; Master's degree is an added advantage.7+ years experience in a similar field, with a strong focus on technology integration, organizational development, culture transformation and change management.Proven experience leading HR technology initiatives, including system selection, implementation, optimization and maintenance.Strong project management skills and the ability to lead cross-functional teams.Strong understanding of organizational culture dynamics and change management principles and methodologies.Excellent communication skills, proactive and strategic thinker with a track record of transforming organizational culture and processes.Shows perseverance, personal integrity, is objective, a team player with stakeholder relationship skills.Demonstrated proactive approaches to problem-solving with strong decision-making capability. Forward-looking thinker, who actively seeks opportunities and proposes solutions.

RESPONSIBILITIES

Strategic PlanningPartner with senior leadership to align and scale culture and change initiatives with overall business strategy and objectives.Contribute to the development of long-term strategic plans that drive cultural evolution and organizational resilience.Monitor industry trends and best practices related to culture, change management, and technology, and incorporate relevant insights into strategic planning.Develop strategies to scale Inkomoko's culture as we grow into new marketsBuild and lead a high-performing team dedicated to culture, change management, and technology integration.Foster a collaborative and inclusive work environment that encourages creativity, innovation, and continuous improvement.Org Culture Leadership Develop and execute strategies to enhance organizational culture and ensure alignment with Inkomoko's mission, values, and goals.Develop and implement a comprehensive Justice, Diversity, Equity, Inclusion and Belonging (JDEIB) strategy.Partner with Senior Leadership, talent acquisition team and hiring managers to implement inclusive recruitment practices to attract and retain a diverse workforce.Work with the Talent Development team to promote inclusive leadership practices by developing training and development programs, with a special focus on diversity, inclusion and belonging.Stay updated with global best practices and emerging trends in JDEIB and incorporate them into the organizational strategy.Change Management Design and implement change management strategies to drive organizational transformation initiatives effectively across the organization.Identify barriers to change and develop mitigation plans to ensure the successful adoption of new processes, technologies, and ways of working Identify and engage key stakeholders across the organization to gain buy-in and support for change initiatives.Develop and execute communication plans to keep employees informed about change initiatives, progress, and impact.Provide training and coaching support to managers and senior leaders to help in the change initiativesMonitor the adoption and impact of new P&C innovations, adjusting strategies as necessary to meet organizational goals.Work closely with the expansion team on all people related expansion activitiesTechnology Implementation and HR Tools Management Oversee the selection and implementation of new HR technologies that enhance employee engagement and streamline HR operations.Lead all projects integrating technological solutions within all P&C initiatives, ensuring that they meet the strategic business needs.Evaluate and Optimize existing HR Technologies by regularly assessing the effectiveness of current HR technologies and systems.Drive Digital Transformation in P&C by championing the adoption of digital tools and practices in the Organization to modernize recruitment, onboarding, employee management, and performance evaluation processes.Continuously research and evaluate new HR technology solutions to enhance organizational efficiency and effectiveness and recommend technologies that align with the strategic needs of the organization.Provide ongoing support to resolve technical issues, answer questions, and ensure smooth operation and user satisfaction with the HR technologies deployed.Optimize and redesign HR workflows to enhance efficiency and effectiveness within the department.

REQUIRED SKILLS

Strategizing, Human resource and personnel development, Change management, Human resources information systems, Planning

REQUIRED EDUCATION

Bachelor's degree