Customer Service Representative

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout the roleThe Customer Service...

Tetra Pak​ is one of three companies in the Tetra Laval Group - a private group that started in Sweden. The other two companies are DeLaval and Sidel. Tetra Laval is headquartered in Switzerland.​ Together with our customers we make food safe and available, everywhereSummaryTetra Pak East Africa has an exciting opportunity for an experienced Customer...

ABOUT THE COMPANYWe are a Business Process Outsourcing company in Kenya. We offer reliable data annotation, customer support, and outsourced HR services.JOB SUMMARYWe are seeking a dynamic and enthusiastic Customer Service Representative (CSR) to join our team. The ideal candidate will handle both inbound and outbound calls, upsell products and services, and...

Mission Statement for the RoleTo be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.Overall ResponsibilityReceive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily...

ABOUT THE COMPANYTetra Pak​ is one of three companies in the Tetra Laval Group – a private group that started in Sweden. The other two companies are DeLaval and Sidel. Tetra Laval is headquartered in Switzerland.​JOB SUMMARYTetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spendJob Purpose:We're are seeking for a...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spendJob Purpose:We're are seeking for a...

The job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...

One HR information system to manage your employees' entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.Job Overview:Resolve customer issues, escalate technical problems to the appropriate teams, and manage customer-related documentation.Key Responsibilities:Assists customer Issue Resolution Address...

We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will be passionate about helping others, possess excellent communication skills, and have the ability to resolve customer issues effectively and efficiently.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend.SummaryOur client who is in the...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend.SummaryOur client who is in the...

Creating awareness of the product and service Maintaining good record of salesAnswering questions from customer to they satisfaction Follow up customers until they buyEducating the customer about the program and product

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the worldAbout the jobYou are responsible for the client communication for designated account relationships and Contracts.You are...

Monthly check-ins with the clients to check progress and ensure they are satisfied.Build trust and act as a point of contact for complaints and escalate issues as appropriate.Collaborating with the internal teams to address client needs.Setting up new clients and delivering system trainingEnsuring client requests are handled timely and accurately.Maintain an...

We are looking for a friendly and efficient Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve issues, and provide an excellent customer experience.Key ResponsibilitiesRespond to customer inquiries via phone, email, or chat.Resolve customer complaints and provide appropriate solutions.Maintain...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the worldWhat are your main responsibilities? You are responsible for the client communication for designated account...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the worldWhat are your main responsibilities? You are responsible for the client communication for designated account...

Position: Customer Retention RepresentativeReporting to: HOD Customer ServiceLocation: NairobiRole type: Full-Time About SunCulture:Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that...

ABOUT THE COMPANYSunCulture is always looking for people who are as passionate as we are about renewable energy, agriculture and impacting people's livesJOB SUMMARYAs a Customer Retention Representative, you will play a pivotal role in proactively engaging with existing customers to ensure their satisfaction, address concerns, and promote loyalty to our...