Engineer Infrastructure Operations

4 weeks ago

Nairobi, Nairobi Area, Kenya Safaricom Kenya Full time
Safaricom is the leading provider of converged communication solutions in Kenya.

In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.


SUMMARY

Reporting to the Team Lead Infrastructure Operations & Security Remediations, the position holder will be responsible for Systems Administration, security patch and vulnerability management of Safaricom Windows/Linux/UNIX based servers.

Other tasks to include AD, DNS, DHCP, ADFS, Microsoft Entra ID and Exchange systems administration; servers, storage and SAN support; systems integration, backups, system monitoring, performance tuning, troubleshooting, skills transfer and customer management.

Configuration management and documentation.

RESPONSIBILITIES
Incidents and problem resolution

Working in an agile environment and utilizing relevant tools such as Jira & Confluence.
Private and Public Cloud Compliance management and implementation for servers based on Windows, Linux and UNIX Operating Systems.
AD, DNS, DHCP, ADFS, Microsoft Entra ID, Exchange, Email Archiving and Windows Servers Administration.
Patch and vulnerability management and implementation for servers based on Windows, Linux and UNIX Operating Systems.
Administering, configuring and troubleshooting servers based on UNIX/Linux and Virtualization. This includes response, problem resolution and escalation of server issues.

Service Excellence

Analysis of server/storage hardware and operating system software. This includes implementation of tactical service improvements, upgrades and system patching.

Systems Maintenance and SLA Support

Liaise with users, hardware and software vendors and internal systems owners to fine tune systems hardware and software for all systems.

Backup and Recovery

Operations of backup tools and testing of disk and data recovery.
Provide solutions on all business systems. Prompt restoration of lost data for the business.
Backup, hardware and software assurance.

Projects Implementation and Reporting

Technical support for assigned company initiatives and projects. Participation in feasibility studies and testing for new IT infrastructure components.
Maintenance of systems documentation and procedures.

QUALIFICATIONS
University Degree in Computer Science or Related Field.
5+ years' experience in infrastructure support and/or planning in an environment with mixed VMware and Redhat virtualization.

5+ Years' Experience as Systems administrator, Network administrator or analyst in a multifaceted business environment with integrated/mixed Windows, UNIX/Linux server environment.

High Level System Administration – understanding OS Performance, highly complex systems providing service for the corporate user community and the GSM.

Excellent knowledge on Active Directory, DNS, ADFS, Microsoft Entra ID, Exchange, Email Archiving and Windows Server Administration.
Experience in patch and vulnerability management
Knowledge of vulnerability scoring systems (CVSS, CVE) and the different standards/frameworks for cyber security e.g. NIST, CIS, owasp
Knowledge in threat modeling and different ways of remediating/eliminating vulnerabilities.
Basic principles of information security (CIA triad, AAA, DiD)
System Administration Techniques – understanding OS Performance, Microsoft and UNIX/Linux enterprise hardware and storage.
Security Administration Techniques - Ways of identifying vulnerabilities in a system (dynamic scans, static scans and penetration testing),
Attention to details and analytical thinking
Strong oral, written, interpersonal communication and leadership skills

Certification in any of the following Systems and Network or related trainings is an added advantage

Scripting
Cloud Technology Associate
Cloud Administrator
Cloud Developer
Cloud Security & Governance
Cloud Service Manager
Certified in Cloud Infrastructure and Services Associate (EMCCIS)
Cloud Architect,
Virtualized Infrastructure Specialist
Network certification e.g. CCNA, CCNP
UNIX/Linux certification e.g. VCP

  • Infrastructure Engineer at

    3 months ago

    Nairobi, Nairobi Area, Kenya Konvergenz Network Solutions Full time

    Konvergenz delivers smart solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking.SummaryWe are seeking an experienced and dynamic Virtualization and Infrastructure Solutions Engineer to join our team. The successful candidate will take a lead...

  • Senior Infrastructure Engineer

    1 month ago

    Nairobi, Nairobi Area, Kenya Angaza Kenya Full time

    ABOUT THE COMPANYANGAZA KENYA LTD is a social enterprise that was established in 2010 to develop well-engineered technology solutions to improve the human condition on a global scale, with a primary emphasis on applications in the developing world.JOB SUMMARYAngaza is hiring a Senior Infrastructure Engineer with 5+ years of relevant work experience to be the...

  • Senior Infrastructure Engineer

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Angaza Kenya Full time

    ABOUT THE COMPANYANGAZA KENYA LTD is a social enterprise that was established in 2010 to develop well-engineered technology solutions to improve the human condition on a global scale, with a primary emphasis on applications in the developing world.JOB SUMMARYAngaza is hiring a Senior Infrastructure Engineer with 5+ years of relevant work experience to be the...

  • Senior Infrastructure Engineer at

    1 month ago

    Nairobi, Nairobi Area, Kenya Angaza Full time

    Angaza's Pay-As-You-Go solution allows businesses to offer flexible solar payment plans to help billions without grid electricity access. The Angaza platform supports off-grid energy product manufacturers and distributors, enabling them to reach more customers and gain valuable market insights.SummaryAngaza seeks a Senior Infrastructure Engineer with over 5...

  • Senior Infrastructure Engineer at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Angaza Full time

    Angaza's Pay-As-You-Go solution allows businesses to offer flexible solar payment plans to help billions without grid electricity access. The Angaza platform supports off-grid energy product manufacturers and distributors, enabling them to reach more customers and gain valuable market insights.SummaryAngaza seeks a Senior Infrastructure Engineer with over 5...

  • Senior Engineer: Cloud Infrastructure

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Cellulant Group Full time

    ABOUT THE COMPANYWe deliver the most connected one-stop mobile payments and digital commerce service for businesses, mobile network operators, financial institutions and their consumers. Find out how we deliver for each of these partners below.JOB SUMMARYAs a Senior Cloud Engineer, a typical day at work will involve;Internal Application Deployment Support:...

  • Senior Engineer: Cloud Infrastructure

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Cellulant Group Full time

    ABOUT THE COMPANYWe deliver the most connected one-stop mobile payments and digital commerce service for businesses, mobile network operators, financial institutions and their consumers. Find out how we deliver for each of these partners below.JOB SUMMARYAs a Senior Cloud Engineer, a typical day at work will involve;Internal Application Deployment Support:...

  • Infrastructure & Cybersecurity Engineer at

    3 months ago

    Nairobi, Nairobi Area, Kenya World Vision Kenya Full time

    World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.Key Responsibilities:IT Infrastructure and Capacity Planning Recommends the direction for LAN/WAN, internet, wireless,...

  • Infrastructure & Cybersecurity Engineer at

    2 weeks ago

    Nairobi, Nairobi Area, Kenya World Vision Kenya Full time

    World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.Key Responsibilities:IT Infrastructure and Capacity Planning Recommends the direction for LAN/WAN, internet, wireless,...

  • Infrastructure & Cybersecurity Engineer at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya World Vision Kenya Full time

    World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.Key Responsibilities:IT Infrastructure and Capacity Planning Recommends the direction for LAN/WAN, internet, wireless,...

  • Infrastructure Engineer/ Officer- Carbon Project

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Northern Rangelands Trust Full time

    ABOUT THE COMPANYThe Northern Rangelands Trust is a community led, non-governmental organisation that was set up in 2004 in northern Kenya by a coalition of local leaders, politicians and conservation interests. Its mission is to develop resilient community conservancies, which transform people's lives, secure peace and conserve natural resources.NRT is a...

  • Infrastructure Engineer/ Officer- Carbon Project

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Northern Rangelands Trust Full time

    ABOUT THE COMPANYThe Northern Rangelands Trust is a community led, non-governmental organisation that was set up in 2004 in northern Kenya by a coalition of local leaders, politicians and conservation interests. Its mission is to develop resilient community conservancies, which transform people's lives, secure peace and conserve natural resources.NRT is a...

  • Information Technology Infrastructure Engineer at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Huawei Technologies Full time

    At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a leading global ICT solutions providerSummaryThe candidate will be responsible for...

  • Global Infrastructure and IT Operations Head at

    5 days ago

    Nairobi, Nairobi Area, Kenya World Vision Kenya Full time

    World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.SUMMARY*This position is open for local candidates based in any country where World Vision International is legally...

  • Global Infrastructure and IT Operations Head

    1 week ago

    Nairobi, Nairobi Area, Kenya World Vision Full time

    ABOUT THE COMPANYWorld Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.JOB SUMMARYThis position is open for local candidates based in any country where World Vision...

  • Infrastructure & CyberSecurity Engineer at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya World Vision Kenya Full time

    World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.Key Responsibilities:IT Infrastructure and Capacity Planning Recommends the direction for LAN/WAN, internet, wireless,...

  • Infrastructure & CyberSecurity Engineer at

    2 months ago

    Nairobi, Nairobi Area, Kenya World Vision Kenya Full time

    World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.Key Responsibilities:IT Infrastructure and Capacity Planning Recommends the direction for LAN/WAN, internet, wireless,...

  • Information Technology Infrastructure Engineer at Huawei Technologies

    3 months ago

    Nairobi, Nairobi Area, Kenya Huawei Technologies Full time

    At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a leading global ICT solutions providerSummaryThe candidate will be responsible for...

  • Infrastructure/Cloud Architect

    1 month ago

    Nairobi, Nairobi Area, Kenya Tezza Business Solutions Full time

    Job SummaryWe are seeking a skilled and experienced Infrastructure/Cloud Architect to join our IT team. As an Infrastructure/Cloud Architect, you will play a key role in designing, implementing, and overseeing the organization's cloud and infrastructure solutions. The ideal candidate should have 3 to 5 years of relevant experience, a strong background in...

  • Infrastructure/Cloud Architect

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Tezza Business Solutions Full time

    Job SummaryWe are seeking a skilled and experienced Infrastructure/Cloud Architect to join our IT team. As an Infrastructure/Cloud Architect, you will play a key role in designing, implementing, and overseeing the organization's cloud and infrastructure solutions. The ideal candidate should have 3 to 5 years of relevant experience, a strong background in...