Chief, Infrastructure Management Section at

4 weeks ago

Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi (UNON) Full time

United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference services and public information and provides security and safety services for United Nations staff and facilities in the United Nations Office at Nairobi.

Responsibilities

1Manage the operation and maintenance of large-scale and complex ICT Infrastructure to achieve high reliability and continuous availability services for clients accessing cloud-based services, and local systems in a secured environment, including infrastructure hosting services for UN collocated Agencies Funds and Programmes.

Plan and direct major projects related to ICT infrastructure including the consolidation of dispersed data centres into a Primary Technology Centre (PTC) and a Secondary Technology Centre (STC), ensure the successful operation of voice and video communications infrastructure, Wi-Fi, 5G mobile technology and Business Continuity and Disaster Recovery.

Provide expert advice on complex networks analysis and design; identify the need for new solutions (or modifications to existing solutions) and respond to requests from users for new or enhanced services, including virtualization; develop plans for technological feasibility.

Innovate towards Green ICT initiatives & disability inclusion solutions.

Formulate Request for Proposals (RFPs) for central infrastructure equipment (network, telecommunications, servers, and data storage), systems and services; provide technical specifications and standards for the procurement of equipment and services; evaluate proposals from vendors; perform tests and recommend selection of equipment and services in the most expedient manner.

Develop costing proposals for outgoing services and cost estimates for incoming services; oversee the technical evaluation of incoming proposals and technically manage contractual service.

Develop infrastructure solutions for clients of the Kenya Common Back Office (CBO).

Track and monitor project progress against plans, implement quality assurance measures, and standard processes; liaise with users on all aspects of project services during all phases of planning and implementation.

Remain actively involved in service reviews and monitoring, to improve infrastructure security; undertake regular programmes of self-audit and baselining by utilizing appropriate tools and support formal audits conducted by both Internal and External Auditors.

Act as a Change Manager for all request for change related to ICT services, and coordinate the implementation of changes.

Ensure that the team maintains a Configuration Management Database for all component items related to UNON Infrastructure, and the Network Operating Centre is fully functional to monitor key infrastructure components and make sure that critical alerts are addressed immediately.

Develop, implement and monitor ICT infrastructure standards and guidelines, and ensure that any changes take place in a controlled and auditable manner; contribute to defining ICT policy and follow up with its implementation.

Lead ongoing efforts to enhance the efficiency and effectiveness of UN ICT infrastructure supporting ICT hosting and data centers, including by examining the current hosting landscape, assessing business continuity and disaster recovery requirements, available capacities and technologies, and by formulating an optimized adaptive hosting strategy aligned with emerging AI capabilities.

Provide professional leadership and direction to the Unit; mentor and supervise the work of the staff and other personnel; participate in planning and preparation of the budget, work programme and spending plan.

Prepare and make presentations on communications topics, networks, and equipment to staff; ensure effective coordination with other UN agencies in order to maximize possibilities of inter-agency collaboration.

Collect and analyze data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.

Perform other related duties as assigned.

Requirements
Competencies

PROFESSIONALISM:

Knowledge of communication equipment with adequate skills for their installation and maintenance; knowledge of operations of commercial telecommunications services, voice and data communications techniques, satellite communication systems; ability to analyse telecommunication data and conduct reviews; good problem-solving skills; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.


COMMUNICATION:
Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed

PLANNING AND ORGANIZING:

Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.


MANAGING PERFORMANCE:

Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.

Education

Advanced university degree (Master's degree or equivalent) in computer science, information systems, telecommunication, or other related fields is required.

A first level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

Job - Specific Qualification

The Cisco Certified Network Professional qualification is required. Certification in Azure Active Directory (Azure AD), and Certification in Amazon Web Services (AWS) Cloud practitioner is desirable. The 5G Networking Professional Certificate is desirable.

Work Experience

A minimum of seven (7) years of progressively responsible work experience in planning, design, development, implementation and maintenance of large-scale network and data centers technologies are required.

Experience in implementing and managing enterprise ICT networks with multi-tenancy is required. Experience in Amazon Web Services (AWS) and Virtual Machine Ware (VMWare) is required. Experience in implementing of Unified Communications solutions, business continuity management, Office 365, and project management is desirable.

Experience in the operations of large-medium video conferencing, voice, and data communications technology aligned with emerging AI capabilities is desirable.

Two (2) years or more of experience in data analytics or related area is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official UN language is desirable

  • Chief, Infrastructure Management Section

    4 weeks ago

    Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi (UNON) Full time

    Position Overview:This role is situated within the United Nations Office at Nairobi (UNON), specifically in the Division of Administrative Services (DAS), under the Information and Communication Technology Service (ICTS), in the Infrastructure Management Section (IMS). The successful candidate will directly report to the Chief of Infrastructure and...

  • Chief, Infrastructure Management Section

    3 months ago

    Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi (UNON) Full time

    Position Overview:This role is situated within the United Nations Office at Nairobi (UNON), specifically in the Division of Administrative Services (DAS), under the Information and Communication Technology Service (ICTS), in the Infrastructure Management Section (IMS). The successful candidate will directly report to the Chief of Infrastructure and...

  • Chief, Infrastructure Management Section

    4 weeks ago

    Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi (UNON) Full time

    United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the...

  • Chief, Infrastructure Management Section

    3 months ago

    Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi (UNON) Full time

    United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the...

  • Chief of Section, Programme Management at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya UN-Habitat Full time

    The United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for allResponsibilities Plan, oversee and manage the work programme of the Land, Housing and Shelter...

  • Chief of Section, Programme Management at

    2 weeks ago

    Nairobi, Nairobi Area, Kenya UN-Habitat Full time

    The United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for allResponsibilities Plan, oversee and manage the work programme of the Land, Housing and Shelter...

  • Chief of Section, Programme Management at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya UN-Habitat Full time

    The United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for allResponsibilities Plan, oversee and manage the work programme of the Land, Housing and Shelter...

  • Chief Officer Infrastructure and Roads at

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Kisii County Government Full time

    Kisii County is one of the forty seven Counties of Kenya. It shares common borders with Nyamira County to the North East, Narok County to the South and Homabay and Migori Counties to the West.VACANCY NO KSI/PSB/EA/19/2024SummaryThe Chief Officer, Infrastructure and Roads will be responsible to the County Executive Committee Member Infrastructure and Public...

  • Chief of Section, Public Information at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya United Nations Environment Programme (UNEP) Full time

    The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the world's environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the...

  • Chief of Section, Public Information at

    2 months ago

    Nairobi, Nairobi Area, Kenya United Nations Environment Programme (UNEP) Full time

    The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the world's environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the...

  • Engineering and Construction Management Officer at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya UN-Habitat Full time

    The United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for allDUTIES AND RESPONSIBILITIESUnder the overall supervision of the Chief of the Planning, Finance and...

  • Engineering and Construction Management Officer at

    2 months ago

    Nairobi, Nairobi Area, Kenya UN-Habitat Full time

    The United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for allDUTIES AND RESPONSIBILITIESUnder the overall supervision of the Chief of the Planning, Finance and...

  • Chief Steward at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Fairmont Hotels & Resorts Full time

    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.Summary We...

  • Chief Steward at

    1 month ago

    Nairobi, Nairobi Area, Kenya Fairmont Hotels & Resorts Full time

    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.Summary We...

  • Manager – Systems Infrastructure at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya KCB Bank Kenya Full time

    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South...

  • Manager – Systems Infrastructure at

    3 months ago

    Nairobi, Nairobi Area, Kenya KCB Bank Kenya Full time

    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South...

  • Chief Mechanical/ Automotive Engineer Job

    3 days ago

    Nairobi, Nairobi Area, Kenya Staffrite Full time

    ARC Ride is an early stage start up at the forefront of the e-mobility revolution sweeping across Africa. We are leading the charge to enable the mass adoption of Affordable, Reliable, and Clean transportation. This is based on our market-leading battery-as-a-service (BaaS) infrastructure solution that is driving the transition to clean two and three wheel...

  • Project Manager IT Infrastructure

    1 month ago

    Nairobi, Nairobi Area, Kenya CBM Christian Blind Mission Full time

    Job DescriptionTo keep pace with growth, we are looking for a Project Manager IT InfrastructureThe position is a position with 40 hours/week.The Project Manager IT Infrastructure position is only filled locally to be based in Nairobi, Kenya or Bensheim, Germany. With contractual conditions of the respective country. An expatriation is not intended.These are...

  • Project Manager IT Infrastructure

    4 weeks ago

    Nairobi, Nairobi Area, Kenya CBM Christian Blind Mission Full time

    Job DescriptionTo keep pace with growth, we are looking for a Project Manager IT InfrastructureThe position is a position with 40 hours/week.The Project Manager IT Infrastructure position is only filled locally to be based in Nairobi, Kenya or Bensheim, Germany. With contractual conditions of the respective country. An expatriation is not intended.These are...

  • Project Manager IT Infrastructure

    2 weeks ago

    Nairobi, Nairobi Area, Kenya CBM Christian Blind Mission Full time

    Job DescriptionTo keep pace with growth, we are looking for a Project Manager IT InfrastructureThe position is a position with 40 hours/week.The Project Manager IT Infrastructure position is only filled locally to be based in Nairobi, Kenya or Bensheim, Germany. With contractual conditions of the respective country. An expatriation is not intended.These are...