Safe Technician at

1 month ago


Nairobi, Nairobi Area, Kenya Afro Exports Ltd Full time

Afro Exports Ltd, based in the UK, was established in 1983 and achieved an excellent reputation as a reliable, trustworthy supplier of goods.

About the company

A hospitality, security and access solutions company is looking for a highly motivated and customer-focused Safe Technician to join their growing team in South Coast Mombasa.

He/she will be responsible for servicing, maintenance, and repair of safes and locks in their network of hotels.

If you thrive in a fast-paced environment, solving problems and ensuring guest satisfaction, our company is a great place to grow your career.


Key responsibilities:

Conduct on-site service calls 24/7 to diagnose and resolve safe and lock malfunctions at our hotels in South Coast Mombasa.

Work collaboratively with hotel staff to ensure seamless guest experience.
Perform preventive maintenance on safes and locks
Maintain a comprehensive inventory of spare parts and ensure hotels have adequate stock to address immediate needs.
Respond to client calls and provide technical support for safes and locks remotely when possible.
Conduct training sessions for hotel staff on the proper use and maintenance of safes and locks.
Document all service calls and maintain accurate records.

Requirement

Skills:
Excellent problem-solving and troubleshooting skills.
Ability to work independently and as part of a team.
Exceptional communication and interpersonal skills to effectively interact with hotel staff and colleagues.
Innovative thinker who is positive, proactive, and readily embraces change.
Ability to prioritize and multi-task without direct supervision

Qualifications:
Diploma in Electrical Engineering.
2 years of experience in installing, maintaining, and troubleshooting electronic security systems
Strong understanding of electronic safes, locks, and access control systems.
Proficient in Microsoft Office Suite.
Valid Kenyan driver's license and can ride a Motorcycle.
Reside in South Coast Mombasa.
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