Receptionist at

4 months ago


Nairobi, Nairobi Area, Kenya Meditest Diagnostic Full time

Personal care for your healthy living Founded in 2016, Meditest is a prominent provider of comprehensive healthcare services in Kenya and East Africa. We currently offer our services in Nairobi, Kisii, and Kampala, Uganda.

SUMMARY
This role calls for an organized and amicable individual with exceptional communication and interpersonal abilities.

KEY DUTIES AND RESPONSIBILITIES
- Greet and direct visitors, patients, and staff courteously.
- Answer incoming calls, take messages, and handle call transfers efficiently.
- Schedule patient appointments, confirm insurance details, and manage patient registration while prioritizing confidentiality and compliance with regulations.
- Assist with patient flow, check-in/out processes, payments, and billing inquiries.
- Maintain a tidy and structured reception area.
- Assist with various administrative tasks as needed.

QUALIFICATIONS:

- High school diploma or equivalent qualification.
- Previous experience as a healthcare receptionist is advantageous.
- Exceptional communication, interpersonal, and organizational skills.
- Proficiency in Microsoft Office Suite.
- Ability to remain composed and professional in challenging situations.