branch manager; magunas superstores

1 month ago

Nairobi, Nairobi Area, Kenya BrighterMonday Consulting Full time
JOB DESCRIPTION - BRANCH MANAGER;

MAGUNAS SUPERSTORES

DEPARTMENT:
Operations

REPORTS TO:
Managing Director

SUPERVISION:
All staff at the branch

PURPOSE:
The Branch Manager is responsible for day to day store operations, including scheduling, training, and supervising employees. The Branch Manager is responsible for the store profits, and all controllable expenses.

PRIMARY RESPONSIBILITIES:

  • Build, lead and empower a communicative and effective store team by delegating, coaching and directing team members towards achieving set targets.
  • Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked and replenishment throughout the day, organized, and well kept.
  • Promote and resolve customer complaints, in a timely and professional manner
  • Follow and enforce all Company Policies and Established Procedures in the store Operations
  • Execute promotions, ensure all Joint Business Plans (JBPs), advertising/signage are properly posted at the right time within the store.
  • Enforce all Safety and Security Issues and report any and all unsafe conditions.
  • Carry out branch security activities as required: coordinate opening and closing of the branch.
  • Set Key Performance Indicators (KPIs) for the supervisory team.
  • Ensure that KPIs and targets are cascaded by the supervisor to the rest of the employee.
  • Ensure that there is a clean and safe working and shopping environment.
  • Ensuring the customer care section runs smoothly and intervene where necessary;
  • Ensure appropriate planning of sales floor activities in the branch to ensure smooth operations.
  • Monitor staff performance and general attendance
  • Being the liaison between staff and management
  • Overseeing the receiving bay operations;
  • Ensuring appropriate storage of all goods at the branch;
  • Oversee neat and attractive product display

Ensure merchandise are appropriately tagged with correct prices:

PERSON SPECIFICATIONS
Academic Qualifications

Business Administration or related field

Professional Qualifications

Diploma in Management or any other relevant diploma

Experience

3 years' experience in branch operations / Fast Moving Consumer Goods background.

Skills

Good communication and multi-tasking skills

Excellent planning and organization skills

Supervisory skills

Computer literacy

  • People Operations Associate at

    1 month ago

    Nairobi, Nairobi Area, Kenya Branch Full time

    Our mission is to deliver world-class financial services to the mobile generation Life moves faster than the pace of bank queues. Your smartphone is making the world a smaller place-and a faster one. Branch is a for-profit socially conscious company based in San Francisco, Nairobi, Lagos and Mumbai.Branch OverviewBranch delivers world-class financial...

  • Branch Manager

    21 hours ago

    Nairobi, Nairobi Area, Kenya SBM Bank Full time

    ABOUT THE COMPANYNow present in Kenya, SBM Bank (Kenya) Limited reaches out to more customers' needs through its 10 branches in the country, namely 6 in Nairobi and 4 in Mombasa. Through this acquisition, SBM Group now has its footprint on the African continent.SBM, a growing international financial institution in Africa, provides a wide range of corporate...

  • Branch Manager at

    2 days ago

    Nairobi, Nairobi Area, Kenya Family Bank Ltd Full time

    Job Purpose:To formulate and implement strategic initiatives to drive new business growth and increase market share. Monitor branch performance, manage portfolio risks, and ensure compliance with bank policies. Collaborate with various business functions to maximize cross-selling opportunities and enhance customer loyalty. Provide leadership, guidance, and...

  • Branch Manager at

    4 days ago

    Nairobi, Nairobi Area, Kenya SBM Bank Full time

    SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clientsJOB SUMMARY:The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch...

  • Branch Manager at

    2 days ago

    Nairobi, Nairobi Area, Kenya Credit Bank Full time

    Our history dates back to 1986 when we were incorporated under the brand name, Credit Kenya Limited and commenced operations the same year as a financial institution. Later in 1995, we upgraded to a fully-fledged commercial bank and changed our brand name to Credit Bank Limited (CBL). The Bank currently has sixteen branches dotted across the country.Main...

  • Branch Manager at

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Rafiki Microfinance Bank Full time

    Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.Purpose of the Job:Reporting to the Head of Branches, the position will be responsible for business development and operations, ensuring compliance, staff engagement and...

  • Branch Manager

    1 month ago

    Nairobi, Nairobi Area, Kenya Africa Merchant Assurance Company Limited Full time

    Africa Merchant Assurance Company Limited is a financial institution regulated by Insurance Regulatory Authority which has been in operations for over 23 years in the Kenyan market. The company offers a wide range of insurance products within the General Insurance class. To meet its growing customer needs and expectationsSummaryReporting to the head of Sales...

  • Branch Managers at

    1 month ago

    Nairobi, Nairobi Area, Kenya Mwananchi Credit Ltd Full time

    Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited.SummaryMwananchi Credit Limited is...

  • Branch Manager

    3 weeks ago

    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities.Purpose of the Job:Reporting to the Head of Branches, the position will be responsible for business development and operations, ensuring compliance, staff engagement and...

  • Branch Manager at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Stellar Human Resource Solutions Full time

    We are a Human Resource Management Consulting Company based in Nairobi Kenya providing a comprehensive range of Human Resources Solutions with your business needs and focus in mind.Role Our client in the Micro Finance Industry is seeking to recruit a branch manager. This is a full-time on-site role based in Nairobi, Kenya. The Branch Manager will be...

  • Branch Manager at

    1 month ago

    Nairobi, Nairobi Area, Kenya SMEP Microfinance Bank Full time

    SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services.BRANCH MANAGER:– BM/03/24SummaryThe successful candidates will be...

  • Branch Manager

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Mwananchi Credit Limited Full time

    JOB SUMMARYMwananchi Credit Limited is recruiting a result-oriented and driven manager to lead and direct all elements of corporate and business development activities geared to increase the revenue of the business by identifying profitable business opportunities and developing long-term business growth strategies.The role will lead and recommend ways to...

  • Branch Manager

    1 month ago

    Nairobi, Nairobi Area, Kenya Summit Recruitment and Search Full time

    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market.Key Responsibilities: Implement effective sales strategies and lead sales personnel (Team leaders and...

  • Credit and Analytics Lead at

    1 month ago

    Nairobi, Nairobi Area, Kenya Branch Full time

    Our mission is to deliver world-class financial services to the mobile generation Life moves faster than the pace of bank queues. Your smartphone is making the world a smaller place-and a faster one. Branch is a for-profit socially conscious company based in San Francisco, Nairobi, Lagos and Mumbai.SummaryIn this role, you will help to solve analytical...

  • Branch Manager at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Stellar Human Resource Solutions Full time

    We are a Human Resource Management Consulting Company based in Nairobi Kenya providing a comprehensive range of Human Resources Solutions with your business needs and focus in mind.SummaryThe Branch Manager will be responsible for overseeing the operations and performance of the branch, ensuring effective implementation of microfinance strategies, and...

  • Branch Manager

    4 weeks ago

    Nairobi, Nairobi Area, Kenya NCBA Full time

    ABOUT THE COMPANYThe new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment...

  • Branch Manager at

    2 days ago

    Nairobi, Nairobi Area, Kenya NCBA Group Full time

    The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to...

  • Branch Business Manager

    1 month ago

    Nairobi, Nairobi Area, Kenya HF Group Full time

    Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.Principle Accountabilities Achieve growth of the branch asset and liability book to ensure the growth of the branch and increase profits. Oversee the operations of the...

  • Branch Manager at

    1 month ago

    Nairobi, Nairobi Area, Kenya Stellar Human Resource Solutions Full time

    We are a Human Resource Management Consulting Company based in Nairobi Kenya providing a comprehensive range of Human Resources Solutions with your business needs and focus in mind.SummaryAre you a dynamic leader with a passion for financial inclusion ? Our client, a leading microfinance institution based in Nairobi, Kenya, is seeking a highly motivated...

  • Branch Business Manager

    3 days ago

    Nairobi, Nairobi Area, Kenya HF Group Full time

    Housing Finance Company of Kenya was established as the leading mortgage Finance Institution in Kenya, operating under the Banking Act with 60% ownership by CDC and 40% by the GoK. Principal Accountabilities: Drive growth of the branch's asset and liability book to boost branch expansion and maximize profits. Supervise branch operations to ensure...