Senior Associate Bid Specialist at

2 months ago

Nairobi, Nairobi Area, Kenya NTT Ltd Full time
NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn't stand still. And nor do we.

Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow.

As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure and connected future
Summary


The primary responsibility of the Senior Associate Bid Office Specialists is to assist with bids from the time that a sales opportunity is qualified in (assessed as a desirable deal for NTT to pursue) to the time that it is won or lost and handed over to the delivery team that will fulfil the project or contract with the client.

This position is required to work on small bids independently (single practices, single offerings) in assigned geographies.

In some instances, this position is specifically focused on the coordination and production of the bid or proposal response document, including introduction and implementation of all necessary document version control procedures and processes, whilst developing the skills to assist with the full bid process.

Working at NTT

Key Roles and Responsibilities:
Receives instruction to apply a level of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governance
Contributes to the management of all aspects and stages related to bids (particularly proposal documentation), including:

Initiation and planning - Develops skills to establish clear and effective plans for each bid and execute in accordance with these plans
Kick-off
Solution Definition - may contribute to the management bid resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans
Content Development - pre-populate response document with standard corporate content and maintaining and expanding a database of pre-written content to improve proposal quality and proposal / sales team productivity
Response Consolidation - integrate all content contributions into the master proposal document and consolidate sections and / or documents developed by others team members into the required tender format
Team Reviews - distribute the response documents for review and integrate feedback into the master document
Quality Control - copy edit/proof read all content contributions and the proposal response documents as a whole and ensure that each bid is subject to the requisite team and management reviews prior to client submission, complying with NTT's corporate governance
Management Review and Authorisation
Package and Deliver - prepare the response documents for submission to the client
Post-submission Administration - file / store master copies of the proposal response documents and defining and optimising the database structure and record management system ensuring ease of access and data integrity
Bid Revisions - provide input into bid process improvements and supports the analysis and deconstructing bid requirements
Bid Award
Win/Loss Review
Ensure that NTT's risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/ mitigated
Supports the maintenance of an auditable trail of all bid artefacts and records on recognised company systems
Communicate accurately and timeously with all stakeholders and take responsibility for communication being received from stakeholders
Assists with the management of performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer
Receives instruction to facilitate the sourcing of general bid collateral from authorised owners in the business and assimilate information and rewrite it into a defined style, ensuing that it is clearly articulated and easy to integrate into proposals
Receives instruction to facilitate the compilation and delivery of all client-facing bid deliverables in accordance with client instructions and requirements as well as NTT standards
Strategise how to win on every bid proposal
Contributes to the development of a set of standard templates for less complex bids
Actively assists with the management bid notification platforms and alerts, ensuring the company never misses and opportunity
Review all customer requirements to ensure that they are met in the proposal and collaborate with a wide variety of involved parties to include all necessary information within the proposals
Track tender / RFP process and exact record keeping of strategic dates and information to be provided / presented
Tailor the tender response document according to the chosen strategy, ensuring key messages are included
Proactively supports the creation of innovative and striking presentations/materials that will be prominent in a competitive environment, whilst adhering to the NTT's standards

Requirements

Knowledge, Skills and Attributes:
Developing business and financial acumen
Understand NTT's business model and key functions and offerings
Attention to detail and high quality of work
Ability to utilise key systems and tools related to bids
Knowledge of all elements that contribute to bids including geographic scope (number of sites, location of sites), solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity (contractual terms and conditions, pricing models, subcontractors)
Ability to build and maintain strong working relationships with key stakeholders at all levels of the organisation and across all functions
Knowledge about the industry including competitors and market trends
Analytical and research skills
Verbal and written communication skills
Negotiation and problem-solving skills
Ability to be persuasive and apply influencing techniques
Effective reporting and presentation skills
High level of drive and ability to work under pressure
Some understanding of global commerce and business capabilities and policies for global deals
Ability to build and maintain cross-functional relationships with a variety of stakeholders
Maintains extensive knowledge of product and service offerings, including new offerings
Knowledge of project management principles
Ability to work in an everchanging environment
Ability to manage concurrent projects and tasks while meeting competing deadlines
Mastery in Microsoft Word (tables, formatting, fonts, graphics, etc.)
Advanced in Microsoft PowerPoint (tables, formatting, fonts, graphics, etc.)

Academic Qualifications and Certifications:
Bachelor's degree or equivalent in Business, Commercial, Business Development, Finance or equivalent
Agile Framework (Scrum), APMP (Association for Proposal Management), Project Management, Administration added advantage.

Required Experience:
Moderate level experience managing, coordinating and implementing the bid process successfully
Moderate level relevant experience in similar role within a related environment
Moderate level pricing experience as a consultant or practitioner
Moderate level experience of working in a commercial role involving a significant amount of client interaction
Moderate level experience researching and collaborating with subject matter experts to write and edit compelling proposals that are customised to the needs of the client
Moderate level experience writing, editing and consolidating proposal documents

Skills Summary

Bidding Process, Bid Management, Data Governance, Developing Proposals, Document Management, Project Management

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