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Sales Tele Service Consultant – Call Center. at

1 month ago

Nairobi, Nairobi Area, Kenya Izwe Loans Kenya Limited Full time

Overview:
Generate revenue by proactively reaching out to potential customers over the phone and persuasively presenting products or services

Key Responsibilities:

Initiate outbound calls to prospective customers to introduce products or services and understand their needs, preferences, and purchasing intentions.

Build rapport with potential customers to foster long-term relationships and repeat
Utilize sales scripts and materials effectively while maintaining authenticity and professionalism.
Close sales by effectively handling objections, negotiating terms, and securing commitments from customers.
Track key performance indicators (KPIs) such as conversion rates, average order value, and sales pipeline velocity.

Requirements

Qualifications:
Diploma in business or related field preferred.

1 plus year working experience with proven track record of success in sales in a tele service or call center environment.

Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
Strong negotiation and persuasion abilities, with a results-oriented mindset.
Familiarity with sales techniques, methodologies, and best practices.

Attributes:
Self-motivated and goal-oriented.
Resilient and adaptable to changing circumstances.
Ability to thrive in a fast-paced, target-driven environment.

Company Benefits

Competitive pay package & Medical Cover

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