ICT Intern at

3 weeks ago


Nairobi, Nairobi Area, Kenya Kenya Wine Agencies Limited (KWAL) Full time

Kenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region.


JOB PURPOSE

Under the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and projects relating to system and network infrastructure administration issues at KWAL.

RESPONSIBILITIES & ACCOUNTABILITIES

Area 1:
System Administration

Technical and operation support directly to business units for application rollouts and other projects, including planning, implementation and vendor coordination.

Implement, support and administer intranet, internet, network and servers to ensure business effectiveness.
Setup, maintenance and troubleshooting of enterprise level backups including daily backups of data, program tools, IP telephony systems among others;
Ensures security of company data by documenting and implementing back-up, installing anti-virus software, and disaster recovery procedures;
Coordinate Preventive maintenance
Track and manage ICT Assets.

Area 2:
Helpdesk Services

Provide first-tier support for the efficient resolution of end user IT related issues.
Maintain, troubleshoot and repair, work station, and ICT equipment, hardware and software support and serves.
Participate in rollout, installation, implementation, and support of new hardware and software technologies.
Provide helpdesk support on workstations, handheld devices and Microsoft Office to facilitate seamless business operations.

Provide first-tier support for the efficient resolution of end user IT related issues with the agreed Service Level Agreement (SLA's).

Efficiently manage all helpdesk incident tickets through prioritization and scheduling of problems including escalations as and when required.
Record, track and document the help desk request problem solving process to identify trends and propose remedial interventions.

Qualification :

BACHELOR OF TECHNOLOGY
  • ICT Intern at

    4 weeks ago


    Nairobi, Nairobi Area, Kenya African Development Solutions (Adeso) Full time

    Adeso is a humanitarian and development organization that is changing the way people think about and deliver aid in Africa.POSITION SUMMARYAdeso is seeking a qualified and committed individual to join the team as an ICT Intern based in Nairobi, Kenya. The ICT Intern will be a full-time member of the Adeso team. The ICT Intern is expected to help build and...

  • ICT Intern at

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Eagle Africa Insurance Brokers Limited Full time

    Eagle Africa Insurance Brokers Limited is the leading provider and consultant in Risk and Financial services in East Africa. With a rich heritage and operation service of over 60 years, we have grown to be the largest and most trusted Brokerage firm in East Africa.SummaryWe have opening for an ICT Intern to provide them with a platform for training and...

  • ICT Intern at

    2 weeks ago


    Nairobi, Nairobi Area, Kenya Kenya Wine Agencies Limited (KWAL) Full time

    Kenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region.JOB PURPOSEUnder the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of department tasks and...

  • ICT Intern

    3 weeks ago


    Nairobi, Nairobi Area, Kenya Kenya Wine Agencies Ltd. Full time

    ABOUT THE COMPANYKenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region.JOB SUMMARYUnder the general guidance of the Assistant Systems Administrator, the intern will ensure proper administrative operation of the IT department and assist in managing the success of...

  • Manager, ICT

    2 weeks ago


    Nairobi, Nairobi Area, Kenya Tourism Fund Full time

    ABOUT THE COMPANYTourism Fund is a body corporate established under the Tourism Act, 2011 which came into operation on 1st September, 2012 vide special issue Kenya Gazette Supplement No. 93 of 24th August, 2012. The Fund is the legal successor to Catering and Tourism Development Levy Trustees. JOB SUMMARYACADEMIC QUALIFICATIONS1. Masters degree from a...

  • ICT Assistant at

    4 weeks ago


    Nairobi, Nairobi Area, Kenya UNICEF Full time

    UNICEF is the world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDSHow can you make a difference?Under UNICEF mandate for promoting the protection and survival of...

  • ICT Manager at

    3 weeks ago


    Nairobi, Nairobi Area, Kenya Mission for Essential Drugs and Supplies (MEDS) Full time

    Mission for Essential Drugs and Supplies (MEDS) is a registered trust of the Kenya Conference of Catholic Bishops (KCCB) and Christian Health Association of Kenya (CHAK) with the mandate to provide reliable, quality and affordable essential drugs, medical supplies, training and other pharmaceutical services.Key Responsibilities Leadership – Provide...


  • Nairobi, Nairobi Area, Kenya International Committee of the Red Cross (ICRC) Full time

    Established in 1863, the ICRC operates worldwide, helping people affected by conflict and armed violence and promoting the laws that protect victims of war. An independent and neutral organization, its mandate stems essentially from the Geneva Conventions of 1949. We are based in Geneva, Switzerland, and employ some 14,500 people in more than 80 countries....

  • Group ICT Manager at

    3 weeks ago


    Nairobi, Nairobi Area, Kenya Madison Group Limited Full time

    Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services.Overall ResponsibilityThe position provides overall coordination of the Group's ICT projects, directing of shared ICT services, managing ICT risk and overseeing business continuity. This position will also provide strategic...

  • Group ICT Manager at

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Madison Group Limited Full time

    Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited.Overall ResponsibilityThe position provides overall coordination of the Group's...

  • ICT Assistant at

    4 weeks ago


    Nairobi, Nairobi Area, Kenya Lwala Community Alliance (LCA Full time

    Integrated Approach When a family in Lwala, Kenya, is affected by a HEALTH CHALLENGE, like HIV, they are simultaneously impacted by FINANCIAL INSTABILITY and EDUCATIONAL BARRIERS. Our communities are not looking for vertical solutions or silver bullets. They see the causes of poor health as complex and nuanced – so do we.Job SummaryLwala seeks the service...

  • ICT Sales

    3 weeks ago


    Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time

    One HR information system to manage your employees' entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.Job Purpose:The primary role of this job is to identify and secure new business for the organization whilst maintaining and deepening existing business relationships for the achievement of the...


  • Nairobi, Nairobi Area, Kenya Tezza Business Solutions Ltd Full time

    Tezza Business Solutions Ltd is a "niche" service provider of Software Development, Quality Assurance and Software Testing services. Tezza began its operations as Web Development company in 2000 in Overland Park, Kansas. Since then, we've evolved into a Services-oriented company who only engage in Product development as a value-add service to our customers...

  • ICT at

    4 weeks ago


    Nairobi, Nairobi Area, Kenya World Health Organization (WHO) Full time

    The World Health Organization is a specialized agency of the United Nations that is concerned with international public health. It was established on 7 April 1948, headquartered in Geneva, Switzerland.DUTIESUnder the supervision of the Operations Officer, the Information Technology Officer is responsible for the following duties: Manages and oversees...


  • Nairobi, Nairobi Area, Kenya Amref Kenya Full time

    Amref Health Africa in Kenya is the country programme office of Amref Health Africa, Africa's largest International Health NGO. This is the largest and oldest country programme in Africa with an average annual budget of USD 40million.Job PurposeWe are recruiting for the Information and Communication Technology (ICT) Intern to provide ICT Service Desk support...


  • Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi (UNON) Full time

    Position Overview:This role is situated within the United Nations Office at Nairobi (UNON), specifically in the Division of Administrative Services (DAS), under the Information and Communication Technology Service (ICTS), in the Infrastructure Management Section (IMS). The successful candidate will directly report to the Chief of Infrastructure and...


  • Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi (UNON) Full time

    United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the...


  • Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi (UNON) Full time

    United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the...


  • Nairobi, Nairobi Area, Kenya Suetech Business Systems Limited Full time

    At Suetech Business Systems Limited, we are the bridge that brings people, technology and business together. In today's increasingly technology driven marketplace it is critical to keep up with the latest innovations in order to make the most of your investments and keep your business moving forward; and that is where we come in.SummaryThis is an on-site...

  • ICT Intern

    43 minutes ago


    Nairobi, Nairobi Area, Kenya Kenya Medical Research Institute Full time

    ABOUT THE COMPANYKenya Medical Research Institute (KEMRI) is a State Corporation established through the Science and Technology (Amendment) Act of 1979, which has since been amended to Science, Technology and Innovation Act 2013. The 1979 Act established KEMRI as a National body responsible for carrying out health research in Kenya.JOB SUMMARYVacancy...