cafe floor supervisor

4 weeks ago


Nairobi, Nairobi Area, Kenya Steak and Pancake Limited Full time

ABOUT THE COMPANY

Great Food, Great Coffee. For drooling milkshakes, Steaks, Pancakes. Come enjoy them all

JOB SUMMARY

Job DescriptionAs the title suggests, our Cafe Floor supervisor is responsible for the overall daily operations of the cafe floor aspect. Our restaurant is a consistently evolving company, and we are looking for driven individuals who want to grow with us and make an impact.

RESPONSIBILITIES

POSITION RESPONSIBILITIES- Hiring and on-boarding new staff, as necessary- Staff scheduling: ensure adequate staffing- Handling and coordinating pick-up catering orders- Maintaining cafe quality standards by constantly overseeing food quality- Representing and supporting the entire staff- held accountable for staff behavior and actions, handle and problem-solve customer concerns, complaints, as well as share customer feedback- Encouraging staff by providing on-going training, positive re-enforcement and sustain brand identity and culture- Meeting sales goals and providing sales solutions and incentives monthlyAPPLICANT REQUIREMENTS:- Experience in a leadership role within the food service industry for 2+ years- Experience in food service overall for 5+ years- Strong analytical, organizational and communication skills- Proven problem-solving skills; must be able to think on their feet and outside the box in stressful and fast paced situations- Excellent time management skills; will be expected to balance floor shifts and administrative duties- A passion for the wellness lifestyle SOUNDS FUN? APPLY HERE

REQUIRED SKILLS

Hotel management, Restaurant management, Receiving and welcoming guests, Food and beverage

REQUIRED EDUCATION

High, secondary school



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